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  • Did you figure out the issue here? We are experiencing a similar problem. When we have the Shipping destination set to “Force shipping to the customer billing address” we are getting reports nobody can checkout because they get an error “billing select city is a required field” but they have all the fields filled in. We are using the version 3.3.4 Pro of your plugin.

    Thread Starter PegWeb

    (@pegweb)

    Ok I sent an email to the email address.

    Thread Starter PegWeb

    (@pegweb)

    There are no fatal errors listed.

    Thread Starter PegWeb

    (@pegweb)

    Ok so this is what we tried so far.

    Copied the site to a sandbox.

    Activate Store Front theme.

    The site started to throw errors for two plugins as soon as we did this and the site would not even load.

    We deactivated both plugins.

    Then we tried the search and it worked.

    Then we activated the two plugins one at the time and tested that the search still worked.

    Then we reactivated the Divi theme and the search still works.

    So then we wiped out the staging site altogether and reimported the live copy and the search still worked in staging but still doesn’t work in live.

    Any idea what would cause that series of events?

    Thread Starter PegWeb

    (@pegweb)

    As you can see by the video we have a long timeout set and it still hits it. After the timeout, I go to the front end and perform the same search and it comes right up no problem.


    ### WordPress Environment ###

    WordPress address (URL): https://hhtatting.com
    Site address (URL): https://hhtatting.com
    WC Version: 6.9.4
    REST API Version: ? 6.9.4
    WC Blocks Version: ? 8.3.3
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: ?

    ### Server Environment ###

    Server Info: nginx/1.20.1
    PHP Version: 7.4.32
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 8000
    cURL Version: 7.58.0
    OpenSSL/1.1.1

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.36-MariaDB-1:10.3.36+maria~ubu1804
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 6.9.4
    WC Database Prefix: wpvr_
    Total Database Size: 1612.76MB
    Database Data Size: 1193.57MB
    Database Index Size: 419.19MB
    wpvr_woocommerce_sessions: Data: 2.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpvr_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpvr_woocommerce_order_items: Data: 21.55MB + Index: 5.52MB + Engine InnoDB
    wpvr_woocommerce_order_itemmeta: Data: 346.72MB + Index: 103.20MB + Engine InnoDB
    wpvr_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpvr_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpvr_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpvr_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_woocommerce_payment_tokens: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
    wpvr_woocommerce_payment_tokenmeta: Data: 0.48MB + Index: 0.38MB + Engine InnoDB
    wpvr_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_acfw_loyalprog_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_acfw_store_credits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_acfw_virtual_coupons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_actionscheduler_actions: Data: 5.02MB + Index: 5.67MB + Engine InnoDB
    wpvr_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_actionscheduler_logs: Data: 3.02MB + Index: 2.66MB + Engine InnoDB
    wpvr_akeeba_common: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_ak_params: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_ak_profiles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_ak_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpvr_ak_storage: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_ak_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_commentmeta: Data: 1.52MB + Index: 1.94MB + Engine InnoDB
    wpvr_comments: Data: 33.56MB + Index: 20.09MB + Engine InnoDB
    wpvr_defender_audit_log: Data: 19.52MB + Index: 12.58MB + Engine InnoDB
    wpvr_defender_email_log: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
    wpvr_defender_lockout: Data: 29.55MB + Index: 25.09MB + Engine InnoDB
    wpvr_defender_lockout_log: Data: 5.52MB + Index: 2.64MB + Engine InnoDB
    wpvr_defender_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_defender_scan_item: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpvr_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_duplicator_pro_packages: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
    wpvr_ewwwio_images: Data: 1.52MB + Index: 0.50MB + Engine InnoDB
    wpvr_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_frm_fields: Data: 0.44MB + Index: 0.03MB + Engine InnoDB
    wpvr_frm_forms: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wpvr_frm_items: Data: 3.52MB + Index: 0.84MB + Engine InnoDB
    wpvr_frm_item_metas: Data: 5.52MB + Index: 5.03MB + Engine InnoDB
    wpvr_indexnow_failed_submissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_indexnow_passed_submissions: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
    wpvr_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_litespeed_img_optm: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpvr_magenest_giftcard_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_mailchimp_carts: Data: 7.42MB + Index: 0.00MB + Engine InnoDB
    wpvr_mailchimp_jobs: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
    wpvr_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_options: Data: 7.45MB + Index: 0.23MB + Engine InnoDB
    wpvr_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_pmxe_exports: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
    wpvr_pmxe_google_cats: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
    wpvr_pmxe_posts: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wpvr_pmxe_templates: Data: 0.19MB + Index: 0.00MB + Engine InnoDB
    wpvr_pmxi_files: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wpvr_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_pmxi_images: Data: 0.34MB + Index: 0.00MB + Engine InnoDB
    wpvr_pmxi_imports: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
    wpvr_pmxi_posts: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
    wpvr_pmxi_templates: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
    wpvr_postmeta: Data: 399.88MB + Index: 152.25MB + Engine InnoDB
    wpvr_posts: Data: 27.52MB + Index: 11.94MB + Engine InnoDB
    wpvr_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpvr_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpvr_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpvr_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpvr_relevanssi: Data: 11.55MB + Index: 13.55MB + Engine InnoDB
    wpvr_relevanssi_log: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wpvr_relevanssi_stopwords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_relevanssi_tracking: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_smartcrawl_redirects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_smush_dir_images: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpvr_snippets: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wpvr_termmeta: Data: 0.17MB + Index: 0.19MB + Engine InnoDB
    wpvr_terms: Data: 0.25MB + Index: 0.23MB + Engine InnoDB
    wpvr_term_relationships: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
    wpvr_term_taxonomy: Data: 0.25MB + Index: 0.20MB + Engine InnoDB
    wpvr_tinvwl_analytics: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
    wpvr_tinvwl_items: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wpvr_tinvwl_lists: Data: 0.34MB + Index: 0.00MB + Engine InnoDB
    wpvr_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpvr_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_ualp_user_activity: Data: 168.69MB + Index: 0.00MB + Engine InnoDB
    wpvr_usermeta: Data: 33.56MB + Index: 21.06MB + Engine InnoDB
    wpvr_users: Data: 2.52MB + Index: 0.92MB + Engine InnoDB
    wpvr_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wpvr_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wpvr_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_wc_customer_lookup: Data: 1.52MB + Index: 0.53MB + Engine InnoDB
    wpvr_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpvr_wc_order_coupon_lookup: Data: 1.52MB + Index: 0.69MB + Engine InnoDB
    wpvr_wc_order_product_lookup: Data: 25.55MB + Index: 18.06MB + Engine InnoDB
    wpvr_wc_order_stats: Data: 3.52MB + Index: 2.39MB + Engine InnoDB
    wpvr_wc_order_tax_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
    wpvr_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_wc_product_meta_lookup: Data: 0.42MB + Index: 0.67MB + Engine InnoDB
    wpvr_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvr_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_wsal_metadata: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpvr_wsal_occurrences: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpvr_wsal_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_yoast_indexable: Data: 9.52MB + Index: 5.45MB + Engine InnoDB
    wpvr_yoast_indexable_hierarchy: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
    wpvr_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpvr_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpvr_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wpvr_yoast_seo_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB

    ### Post Type Counts ###

    acf-field: 1
    acf-field-group: 1
    attachment: 8278
    carts: 24718
    custom_css: 2
    divi_bars: 2
    dvmd_hsp_preset: 4
    email_giftcard: 12
    et_body_layout: 1
    et_footer_layout: 1
    et_header_layout: 1
    et_pb_layout: 23
    et_template: 4
    et_theme_builder: 1
    frm_form_actions: 18
    frm_styles: 2
    gift_card: 65
    itsec-dash-card: 7
    itsec-dashboard: 1
    jetpack_migration: 2
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    nav_menu_item: 15
    oembed_cache: 25
    order_form: 5
    page: 57
    pdf_settings: 8
    post: 2
    product: 3574
    product_variation: 344
    revision: 60
    saved-carts: 954
    sg_optimizer_job: 5
    shop_coupon: 74
    shop_giftcard: 57
    shop_order: 21770
    shop_order_refund: 83
    wdf_scan: 1
    wphb_minify_group: 68

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (65) ###

    Admin Menu Editor Pro: by Janis Elsts – 2.18
    Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.5
    Advanced Coupons for WooCommerce Premium: by Rymera Web Co – 3.5.1
    Akismet Anti-Spam: by Automattic – 5.0.1
    Beehive Pro: by WPMU DEV – 3.4.0
    Better Search Replace Pro: by Delicious Brains – 1.4.1
    Category Editor: by Kevin Heath – 3.8.3
    Classic Editor: by WordPress Contributors – 1.6.2
    Code Snippets Pro: by Code Snippets Pro – 3.2.0
    Content Visibility for Divi Builder: by AoD Technologies LLC – 3.22
    Divi Ajax Search: by Elicus – 1.0.4
    Divi Bars: by Divi Life — Tim Strifler – 1.8.7.8
    Divi Booster: by Dan Mossop – 3.9.8
    Divi-Modules – Hide & Show PRO: by Divi-Modules – 2.0.0
    Divi Extended Google Fonts: by Sean Barton – Tortoise IT – 1.2
    Duplicate Page: by mndpsingh287 – 4.4.9
    Enable Media Replace: by ShortPixel – 4.0.0
    Formidable MailChimp: by Strategy11 – 2.06
    Formidable Forms Pro: by Strategy11 – 5.5.1
    Formidable Registration: by Strategy11 – 2.08
    Formidable Views: by Strategy11 – 4.0.05
    Formidable Forms: by Strategy11 Form Builder Team – 5.5.1
    IndexNow: by Microsoft Bing – 1.0.1
    Mailchimp for WooCommerce: by Mailchimp – 2.7.5
    Meks Quick Plugin Disabler: by Meks – 1.0
    Members: by MemberPress – 3.2.1
    WooCommerce Shipment Tracking Pro: by PluginHive – 2.8.0
    reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.37
    Redirection: by John Godley – 5.3.4
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    Save & Share Cart: by HighAddons – 1.0.5
    TI WooCommerce Wishlist: by TemplateInvaders – 2.0.5
    Branda Pro: by WPMU DEV – 3.4.8
    UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 2.22.23.25

    User Role Editor Pro: by Vladimir Garagulia – 4.63.2
    User Switching: by John Blackbourn & contributors – 1.7.0
    WooCommerce Waitlist Premium: by XootiX – 1.5
    Cart Reports for WooCommerce: by WooCommerce – 1.2.11
    Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.5
    WooCommerce Email Customer Address: by Patrick Rauland – 1.0.1
    Extra Product Sorting Options for WooCommerce: by SkyVerge – 2.9.1
    WooCommerce Authorize.Net Gateway: by SkyVerge – 3.7.4
    WooCommerce PayPal Payments: by WooCommerce – 1.9.3
    WooCommerce Shipping & Tax: by WooCommerce – 1.26.3
    WooCommerce FedEx Shipping: by WooCommerce – 3.4.45
    WooCommerce UPS Shipping: by WooCommerce – 3.3.2
    WooCommerce USPS Shipping: by WooCommerce – 4.5.1
    WooCommerce – ShipStation Integration: by WooCommerce – 4.2.0
    WooCommerce Wholesale Lead Capture: by Rymera Web Co – 1.17.3
    WooCommerce Wholesale Order Form: by Rymera Web Co – 2.1
    WooCommerce Wholesale Prices Premium: by Rymera Web Co – 1.29.1
    WooCommerce Wholesale Prices: by Rymera Web Co – 2.1.5
    WooCommerce: by Automattic – 6.9.4
    WP All Export Pro: by Soflyy – 1.8.0
    WP All Import Pro: by Soflyy – 4.7.6
    Defender Pro: by WPMU DEV – 3.3.2
    Hummingbird Pro: by WPMU DEV – 3.3.4
    Smush Pro: by WPMU DEV – 3.11.1
    WP All Export – User Export Add-On Pro: by Soflyy – 1.0.7
    WP All Export – WooCommerce Export Add-On Pro: by Soflyy – 1.0.5
    WP All Import – User Import Add-On Pro: by Soflyy – 1.1.7
    WP All Import – WooCommerce Import Add-On Pro: by Soflyy – 3.3.3
    SmartCrawl Pro: by WPMU DEV – 3.2.1
    WPMU DEV Dashboard: by WPMU DEV – 4.11.16
    YITH WooCommerce Gift Cards Premium: by YITH – 3.18.0

    ### Inactive Plugins (11) ###

    Divi BodyCommerce: by Divi Engine – 6.4.1
    Divi Commerce: by Bolt Themes – 2.0.3
    Duplicate Page and Post: by Arjun Thakur – 2.9.1
    Duplicator Pro: by Snap Creek – 4.0.1.2
    Health Check & Troubleshooting: by The www.ads-software.com community – 1.5.0
    Quantity Field on Shop Page for WooCommerce: by Wooassist – 1.4.2
    Relevanssi Premium: by Mikko Saari – 2.19.1
    User Activity Log: by Solwin Infotech – 1.4.9
    WooCommerce Gift Card: by Magenest – 4.4
    WP-Optimize – Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.2.7

    WP Crontrol: by John Blackbourn & crontributors – 1.14.0

    ### Dropin Plugins (1) ###

    object-cache.php: WPMU DEV Hummingbird Object Cache

    ### Must Use Plugins (1) ###

    WPMU DEV Hosting: by WPMU DEV – 0.1

    ### Settings ###

    API Enabled: ?
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    gift-card (gift-card)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: –

    ### WC Pages ###

    Shop base: #69 – /shop/
    Cart: #70 – /cart/
    Checkout: #71 – /checkout/
    My account: #72 – /my-account/
    Terms and conditions: ? Page not set

    ### Theme ###

    Name: Handy Hands Tatting
    Version: (update to version 0 is available)
    Author URL:
    Child Theme: ?
    Parent Theme Name: Divi
    Parent Theme Version: 4.18.0
    Parent Theme Author URL: https://www.elegantthemes.com
    WooCommerce Support: ?

    ### Templates ###

    Overrides: handy-hands-tatting/woocommerce/emails/customer-completed-order.php
    handy-hands-tatting/woocommerce/emails/customer-processing-order.php
    handy-hands-tatting/woocommerce/emails/email-addresses.php

    ### Authorize.Net Credit Card ###

    Environment: Production
    Tokenization Enabled: –
    Debug Mode: Off
    Webhooks Enabled: ?
    No signature key configured

    ### WooCommerce PayPal Payments ###

    Onboarded: ?
    Shop country code: US
    WooCommerce currency supported: ?
    PayPal card processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: –
    Vault enabled: ?
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: ?

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page

    Disabled Features: minified-js
    new-product-management-experience
    settings

    Daily Cron: ? Next scheduled: 2022-10-03 16:00:36 -05:00
    Options: ?
    Notes: 110
    Onboarding: completed

    ### TI WooCommerce Wishlist Templates ###

    Overrides: –

    ### Action Scheduler ###

    Canceled: 7
    Oldest: 2022-09-08 17:02:22 -0500
    Newest: -0001-11-29 18:09:24 -0550

    Complete: 13,107
    Oldest: 2022-09-02 11:46:26 -0500
    Newest: 2022-10-03 10:49:57 -0500

    Failed: 8
    Oldest: 2019-11-25 01:17:56 -0600
    Newest: 2019-11-25 01:17:56 -0600

    Pending: 6
    Oldest: 2022-10-03 10:51:18 -0500
    Newest: 2022-10-05 14:19:54 -0500

    ### Status report information ###

    Generated at: 2022-10-03 10:51:56 -05:00
    `

    Thread Starter PegWeb

    (@pegweb)

    Divi is the theme. We have deactivated the plugin so there is no way to trouble shoot it currently.

    I am getting the same issue so following this thread. Can’t do anything in the admin area without seeing that message.

    Thread Starter PegWeb

    (@pegweb)

    Ok this seems to have fixed the issue.

    • This reply was modified 5 years, 9 months ago by PegWeb.
    Thread Starter PegWeb

    (@pegweb)

    So, for example, a checkbox should have what in the values field? I assumed this is just a boolean so it is either a 1 or a 0?

    Thread Starter PegWeb

    (@pegweb)

    Yes we only have two that are required. First and Last Name. Every record has those filled out.

    Thread Starter PegWeb

    (@pegweb)

    Do you mean the fields for each record listing or do you mean the fields as in the Manage Database Feilds section?

    Thread Starter PegWeb

    (@pegweb)

    It’s been setup and running for a couple years. We didn’t change anything to my knowledge. Like I said if I open a listing I don’t make any changes to it I just hit submit. Then the error leaves that row and goes to the next one. So I haven’t changed any values or anything.

    Thread Starter PegWeb

    (@pegweb)

    If I go in and edit the listing that shows the error all I do is pull it up and hit submit. It just moves the error to the next one. Do I have to edit and submit each one for some reason now?

    I have the same issue. Had to disable Shortcake

    • This reply was modified 7 years, 10 months ago by PegWeb.

    We are having this same issue. Also if the plugin is active it causes white screen of death to the admin area. Updating the php version did solve the issue.

    • This reply was modified 7 years, 11 months ago by PegWeb.
Viewing 15 replies - 1 through 15 (of 43 total)