Perigaum

Genial el plugin Francisco. ?Bravo!

Sólo un peque?o detalle que lo haría perfecto. Después de mostrar el aviso de error y volver atrás, se borran todos los campos que se hayan escrito, incluido el del comentario. Esto puede ser una faena si has escrito un comentario largo ?no crees?
?Podría mostrarse el aviso de error sin salir de la página?

Gracias por este magnifico plugin.

Hi @indrek_k

1.- Do you mind describing the problem in detail?

I do not know if you remember that there was a problem before May 25 with the GDPR for Formidable Forms plugin. You launched a new update and the problem was solved but by doing tests I realized that what happens now is that it does not delete the entries when I want to delete data using the plugin.

Yes it exports the data in html and in json (perfect), but it does not erase the entries of the forms when I click on delete data. In the previous version of GDPR for Formidable Forms plugin, data erasure did work.

2.- Is the primary email of the form set? Yes.

3.- Is the “exclude this form from data deletion” checkbox NOT checked? Is not checked.
3.- How many forms & entries do you have? 3 different forms.

I’m sorry for my English. I hope you understood me.

I appreciate your dedication and I want to suggest something to you. Have you thought about making this premium plugin?

Best regards,

Hi @indrek_k

Something wrong?

I’ve noticed that nobody answers support since you’ve been doing more than 6 days.

Can we trust that this plugin will continue to be updated?

Please, I trusted this plugin for all my adaptations to the GDPR and now I notice that since the last update the deletion of data does not work. I use formidable forms.

I would greatly appreciate a quick response, thanks.

Best regards.

Hi @indrek_k,

It seems that I did not test if the data erasure worked. Today I have needed to erase the data and I do not delete it. They keep appearing over and over even though they have been deleted from the GDPR Framework plugin.

Best regards.

Hi indrek_k,

I have updated and everything has been perfect.
A million thanks. Bravo.

Best Regards.

Hi @indrek_k

Sorry for the delay. I have updated to the new version and the same thing is still happening.

I hope you can have a solution. Thank you very much for your help.

Hello again @indrek_k

I’m a little nervous with this problem. I do not mean to bother you (I know you have a lot of work). I would be very grateful if you could tell me if there is a possible solution.

Best regards.

Thanks, @indrek_k.

I hope it can be solved.

Hello @indrek_k

I have been doing more tests and I have discovered where the problem is. By the way, the error also happens in the previous version.

The plugin works perfect when you have only one form (Formidable Forms) on the web. If you have more than one form (different), for example a contact form and another to request quotes is when the error occurs.

I wish you could solve it before day 25, you would make me very happy.

Thank you.

It also happens from privacy tools. You will receive an email saying that there is no data.

Thanks,

Thanks @indrek_k.

I look forward to that update.

Best regards.

(Sorry for my English. I am using a translator to write)

Hello,

I think that the current mode is a good way to verify identity. If the user wants to delete their data, they will have to write their email address and will receive “in their mailbox” to link to carry out such process. In addition, that link is valid only for 15 minutes. I believe it is correct.

That is very good news.

Thanks

Perfect. Thanks.

Hello,

I also have the same problem. The best option would be to be able to edit that text personally.