perryb

Thanks for taking the time. Unfortunately the link doesn’t work for me I get a recaptcha check failure. I tried switching off my vpn as instructed by the error message too.

No joy sadly. I’ve uploaded this short clip to give a better idea what my issue is:

https://youtube.com/shorts/NG3EuXcqZeg?si=hzkRzW0nt51VmwUC

Hi @adamdunnage thank you. I’ve posted on the form. Just for info I’m having the same issue with two other sites.

I have a similar issue and it appears others have the same or a similar problem.

https://www.ads-software.com/support/topic/send-confirmation-message-not-appearing/

https://www.ads-software.com/support/topic/form-keeps-loading-the-spinning-wheel-infinite/

https://www.ads-software.com/support/topic/contact-7-form-will-not-submit/

https://www.ads-software.com/support/topic/download-form-keeps-on-spinning/

I have a test set up of the site with an identical host set up but the forms work fine there.

It would not be practical for me to deactivate plugins etc on the live site.

Hello, it’s a custom theme that has been running for nearly a year now.

I’m not clear exactly when the issue started but it has only been flagged up over the last couple of weeks – the forms process quite a few enquiries daily. It was worked pretty well for the majority of the time.

Apart from routinely updating the plugins I haven’t made any code changes recently (or at least none that would influence this issue).

+------------------------------------------------+----------+-----------+---------+
| name                                           | status   | update    | version |
+------------------------------------------------+----------+-----------+---------+
| codepress-admin-columns                        | active   | none      | 4.6.1   |
| antihacker                                     | inactive | none      | 5.09    |
| cf7-conditional-fields                         | active   | none      | 2.4.8   |
| contact-form-7                                 | active   | none      | 5.9.3   |
| custom-post-type-list-field-for-contact-form-7 | active   | none      | 1.0     |
| ewww-image-optimizer                           | active   | available | 7.4.0   |
| flamingo                                       | active   | none      | 2.5     |
| megamenu                                       | active   | none      | 3.3.1   |
| performance-lab                                | active   | none      | 2.9.0   |
| pods                                           | active   | none      | 3.2.0   |
| post-types-order                               | active   | none      | 2.2     |
| google-site-kit                                | active   | none      | 1.123.0 |
| stopbadbots                                    | inactive | none      | 10.11   |
| wp-help                                        | active   | none      | 1.7.4   |
| wp-migrate-db-pro                              | active   | none      | 2.6.12  |
| wordpress-seo                                  | active   | none      | 22.3    |
| wp-migrate-db-pro-compatibility                | must-use | none      | 1.3     |
| object-cache.php                               | dropin   | none      |         |
+------------------------------------------------+----------+-----------+---------+

Apologies for the delay – the site (and an example of one of the forms) is here

I’ve tried to replicate this on a test server but the behaviour isn’t the same.

OK – I don’t know if this is related to the most recent WP update or a configuration error on my part but adding double line breaks in Tiny MCE now automatically adds <p> tags – but wpautop must be unchecked in “WYSIWYG (Visual Editor) Options” which doesn’t seem to work as expected.

Hi @vmarko It was flagged up within w3tc admin itself. I’m currently attempting to get memcached active on my ununtu 20.04 server.

WordPress is running on php8.1 (confirmed by phpinfo) while php -v shows php8.2 as the server version.

Memcached also shows as installed on the server but it does not show up in phpinfo.

If I a2disenmod php8.1 and a2enmod php8.2 memcached will show up in phpinfo, but then I get the critical error message in w3tc.

I cannot find a way to force php8.1 to use memcached (or at least I haven’t found a solution so far), and the error in w3tc is preventing me from upgrading to php8.2.

Resolved!

Thanks @keraweb for such a quick response and yes that was the issue.

Much appreciated!

Nice one – thank you @keraweb!

Ah brilliant – cheers Scott, that got me out of a bit of a hole!

The only way I thought I might be able to do it is to edit the Pods json data that you can export using migrate then re-import it.

It’s possible to manually cut and paste fields into other groups that way – but it doesn’t seem possible to overwrite an existing pod and I really don’t want to lose any data so haven’t pushed things too far in that direction.

• This reply was modified 3 years, 1 month ago by perryb.

OK – so it seemed to be because of how the code was positioned in my template, which is odd because it had worked there then it had stopped working.