Peter
Forum Replies Created
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Forum: Plugins
In reply to: [Hide My WP Ghost - Security & Firewall] Issue in changing permission??Hi,
First, we would like to say ‘Thank you!’ for kind words and glad to hear that you enjoy our plugin!
Now, let’s see what can be done about your situation. Please try the following troubleshooting
- Go to Tweaks > Hide Options and disable the Hide Version from Images, CSS and JS in WordPress option.
If that doesn’t help, try disabling Hide HTML Comments as well.
- It could be from our CDN. Go to Mapping > CDN and add your CND URL.
- Go to Advanced > Compatibility > Plugin Loading Hook and select Priority loading from the drop-down list.
- Go to Change Paths > Level of Security, select Safe Mode, even if it’s already selected, and save the settings.
Let us know how it goes!
Forum: Plugins
In reply to: [SEO Plugin by Squirrly SEO] Hreflang setting??Hi,
Thank you for your question!
We don’t have a hreflang function in Squirrly SEO, and we don’t have any translation features either. This function is strictly related to translation plugins.
We recommend using WPML or Polylang.
If you have any other questions, don’t hesitate to reach out.
We’ll try and reach out to them to see if anything can be done about it, but for the moment, ignoring it is the best way to go about it.
??Hi Mieche,
We appreciate taking the time to reach out to us!
Feel free to ignore this, as it doesn’t affect your website security in any way. Most likely Wordfance saw that the plugin changed or was looking for something that isn’t there anymore any it gave you a notification, but there is no need to do anything and the security remains the same.
If anything else comes up, we are one message away.
Forum: Reviews
In reply to: [SEO Plugin by Squirrly SEO] No ‘human’ support even for paying users too badFeel free to send the screenshots to send the emails here and we’ll help you sort it out. If the SEO Audit is 0 or 1, it indeed means that the pages are not indexing. It would be also be really helpful to learn what your website is to further look into it.
And no worries, if escalation to our developer team will be required that will be done without any questions.
Forum: Plugins
In reply to: [Hide My WP Ghost - Security & Firewall] Captcha for WooCommerce review formAs you have the option to make the purchase without logging, and not create an account at all, it shouldn’t be able to leave a review. Do keep in mind that we don’t control this, but rather how WP works.
However, at the moment we don’t have reCaptcha on the reviews side, but we did record it as a feature request.
Forum: Plugins
In reply to: [Hide My WP Ghost - Security & Firewall] Captcha for WooCommerce review form??Hi,
Thank you for your question.
We don’t have reviews because there is a brute force option at user login and you can enable that users must be logged in to leave a comment.
https://imgur.com/a/Yv9F5BQThis is a very good solution to reduce spam and unrelated reviews.
Forum: Reviews
In reply to: [SEO Plugin by Squirrly SEO] No ‘human’ support even for paying users too bad??Hi,
I’m sorry to hear about the frustrating situation you are facing.
I would like to start by saying that we actually don’t have any bots or chatbots, and all communications are done by real people. In all 10 years of activity, we never had any bots, and we don’t have any plans to add them either.
From what you describe, it sounds like you are facing some indexing issues. Would you mind sending us a few screenshots from GSC for the images and pages you are referring to? Also, go to SEO Audit, and run an audit to see what Squirrly SEO has to say about the pages.
Lastly, can you let me know which FAQs are you referring to? So I can look into our previous conversations and get a bit more context about this.
No worries, we’ll get to the bottom of this.
I see, thank you for the details.
Would you mind letting helping us with the following question?
1. Which WordPress and HMWP Ghost version do you have?
2. Do you use math reCaptcha on Brute Froce?
3. Does it work with Google reCaptcha?Forum: Plugins
In reply to: [Starbox - the Author Box for Humans] Conflict with archives excerptsWe have tested with both default and custom themes and it works just fine on our side. Most likely the issue is plugin compatibly, otherwise, there would have been a lot more reports of this issue, which isn’t the case.
What I could recommend is to disable all plugins one by one and see which one causes this issue.
Awesome, glad to hear that! Should anything else come up, we are one reply away.
Forum: Plugins
In reply to: [Starbox - the Author Box for Humans] Conflict with archives excerptsPlease update to the latest version and let us know if you are encountering any further difficulties.
Forum: Plugins
In reply to: [Hide My WP Ghost - Security & Firewall] Firewall.php issueIn case you are using Hide My WP Ghost Lite, you can upgrade from WordPress Plugins to version 5.2.00
??Hi,
Please download the latest version of the plugin from HMWPG Dashboard and replace it on your website without disabling the plugin. We just made an update that should address the issue you are describing.
Forum: Plugins
In reply to: [Hide My WP Ghost - Security & Firewall] Firewall.php issue??Hi,
Please download the latest version of the plugin from HMWPG Dashboard and replace it on your website without disabling the plugin. We just made an update that should address the issue you are describing.