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  • Good luck with getting variables to work with this plug in. They have never worked for my website products going over to facebook. I have had variable images show instead of main images on Facebook, and wrong information will show. No one was ever able to fix this issue so I gave up. I had to detach all my variable images on my website in order for the items to show properly on Facebook. Kind of “not the point” of having variable to begin with! Good luck!

    Thread Starter photomj

    (@photomj)

    This issue has occurred once or twice before. It is NOT an ongoing issue.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.healingstonesforyou.com
    Site address (URL): https://www.healingstonesforyou.com
    WC Version: 6.3.1
    REST API Version: ? 6.3.1
    WC Blocks Version: ? 6.9.0
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.2.1
    Log Directory Writable: ?
    WP Version: 5.9.2
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.28
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1l-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.3.1
    WC Database Prefix: b7c_
    Total Database Size: 74.11MB
    Database Data Size: 58.11MB
    Database Index Size: 16.00MB
    b7c_woocommerce_sessions: Data: 4.71MB + Index: 0.11MB + Engine MyISAM
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    b7c_wfConfig: Data: 0.44MB + Index: 0.02MB + Engine MyISAM
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    ### Post Type Counts ###
    
    afterpay_quote: 9
    amn_wpforms-lite: 2
    attachment: 2296
    cms_block: 22
    GOTMLS_quarantine: 1
    mc4wp-form: 1
    nav_menu_item: 194
    oembed_cache: 1
    page: 89
    popup: 3
    popup_theme: 8
    popupbuilder: 1
    portfolio: 9
    post: 68
    product: 964
    product_variation: 2339
    revision: 154
    saswp: 1
    shop_coupon: 9
    shop_order: 922
    shop_order_refund: 2
    woodmart_sidebar: 1
    wpcf7_contact_form: 1
    ywtm_tab: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (21) ###
    
    Afterpay Gateway for WooCommerce: by Afterpay – 3.4.0
    Classic Editor: by WordPress Contributors – 1.6.2
    Classic Widgets: by WordPress Contributors – 0.3
    Code Snippets: by Code Snippets Pro – 2.14.3
    Contact Form 7: by Takayuki Miyoshi – 5.5.6
    Facebook for WooCommerce: by Facebook – 2.6.12
    GA Google Analytics: by Jeff Starr – 20220124
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.8.0
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.7
    Popup Builder: by Sygnoos – 4.1.3
    WooCommerce Product Video Gallery: by NikHiL Gadhiya – 1.3.1
    Slider Revolution: by ThemePunch – 6.5.13
    Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.94
    SiteGround Optimizer: by SiteGround – 7.0.6
    Sticky Banner: by Hidden Depth – 1.1.0
    WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.14.1
    WooCommerce: by Automattic – 6.3.1
    Woodmart Core: by  – 1.0.31
    Yoast SEO: by Team Yoast – 18.3
    XML Sitemap Generator for Google: by XmlSitemapGenerator.org – 2.0.3
    YITH WooCommerce Tab Manager: by YITH – 1.9.0
    
    ### Inactive Plugins (3) ###
    
    Popup Maker: by Popup Maker – 1.16.3
    Smash Balloon Instagram Feed: by Smash Balloon – 2.9.4
    XML Sitemaps: by Auctollo – 4.1.1
    
    ### Must Use Plugins (1) ###
    
    SSO: by Garth Mortensen
    Mike Hansen – 0.3
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #75614 - /shop/
    Cart: #71008 - /cart/
    Checkout: #71009 - /checkout/
    My account: #71010 - /my-account/
    Terms and conditions: #71647 - /tandc/
    
    ### Theme ###
    
    Name: Woodmart
    Version: 6.2.4 (update to version 6.3.3 is available)
    Author URL: https://themeforest.net/user/xtemos
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: woodmart/woocommerce/archive-product.php
    woodmart/woocommerce/cart/cart-item-data.php
    woodmart/woocommerce/cart/cart.php
    woodmart/woocommerce/cart/cross-sells.php
    woodmart/woocommerce/cart/mini-cart.php
    woodmart/woocommerce/checkout/form-checkout.php
    woodmart/woocommerce/checkout/thankyou.php
    woodmart/woocommerce/content-product-cat.php
    woodmart/woocommerce/content-product.php
    woodmart/woocommerce/content-single-product.php
    woodmart/woocommerce/content-widget-product.php
    woodmart/woocommerce/global/breadcrumb.php
    woodmart/woocommerce/global/form-login.php
    woodmart/woocommerce/global/quantity-input.php
    woodmart/woocommerce/loop/add-to-cart.php
    woodmart/woocommerce/loop/loop-end.php
    woodmart/woocommerce/loop/loop-start.php
    woodmart/woocommerce/loop/no-products-found.php
    woodmart/woocommerce/loop/orderby.php
    woodmart/woocommerce/loop/pagination.php
    woodmart/woocommerce/loop/sale-flash.php
    woodmart/woocommerce/myaccount/form-login.php
    woodmart/woocommerce/product-searchform.php
    woodmart/woocommerce/single-product/add-to-cart/grouped.php
    woodmart/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0
    woodmart/woocommerce/single-product/meta.php
    woodmart/woocommerce/single-product/product-image.php
    woodmart/woocommerce/single-product/product-thumbnails.php
    woodmart/woocommerce/single-product/rating.php
    woodmart/woocommerce/single-product/related.php
    woodmart/woocommerce/single-product/sale-flash.php
    woodmart/woocommerce/single-product/tabs/tabs.php
    woodmart/woocommerce/single-product/title.php
    woodmart/woocommerce/single-product/up-sells.php
    woodmart/woocommerce/single-product.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Action Scheduler ###
    
    Complete: 1,296
    Oldest: 2022-02-20 19:31:38 -0500
    Newest: 2022-03-22 19:12:30 -0400
    
    Failed: 3
    Oldest: 2020-06-13 16:35:37 -0400
    Newest: 2020-06-13 16:35:37 -0400
    
    Pending: 2
    Oldest: 2022-03-23 05:28:09 -0400
    Newest: 2022-03-23 06:59:55 -0400
    
    ### Status report information ###
    
    Generated at: 2022-03-22 19:41:02 -04:00
    

    ————-
    The only logs showing are for Afterpay or Facebook for Woo Commerce. I don’t see any fatal error logs.

    Thread Starter photomj

    (@photomj)

    My husband said he looked into the cache and that wasn’t the problem.

    We set up child themes with Woodmart from the start, but something happened during an update and the techs at Woodmart said to move back to the regular theme!

    I can’t keep track of what is going on, to tell you the truth!

    Thanks for the info on the staging environment.

    Mj

    Thread Starter photomj

    (@photomj)

    You said: “The support ticket history was investigated two months ago, and it was found that two instances (one in May 2021, the other in August 2021) were escalated to the engineering team. Both support tickets had been responded to with solutions in a timely manner. However, access to the website was never provided.”

    I don’t know what you are talking about here, because every time Afterpay has asked for access to the website, it has been provided. In fact, I have never deleted any of the admin access accounts I have provided to Afterpay, so any of them could still be accessed to date.

    I also have several different websites with Afterpay on them, so are you sure you are looking at the correct website?

    The problem I wrote about here I never escalated to Afterpay, because a Klarna Engineer was working on it for me, back in October 2021. I just went back and reviewed his in-depth notes, and he said he didn’t think the issue was with Afterpay or Klarna, but rather Woo Commerce. When I contacted Woo Commerce about it, (months ago), naturally they said to contact Afterpay, because they never fix anything. I contacted you guys here, and another 2 months went by.

    I can’t seem to find the screen shots I had sent Klarna, so here is the message the Klarna Engineer sent to me:

    ———

    “The original order is being made by a customer selecting Afterpay first as their payment option in the checkout screen. From there, Afterpay either does not load or the customer reconsiders, and then when leaving that Afterpay screen they are brought back to a checkout screen to choose a payment method. In this checkout screen is the canceled Afterpay token since it was originally picked as Afterpay. This is an issue with WooCommerce/your site’s checkout.

    …The large arrow from the previous screenshot is enlarged below. As you can see, on this page the order is showing as CANCELLED even though it has not been fully placed, but what you also see is an order token being generated, this order token is an Afterpay token.

    You will see that this token looks familiar with the order token generated in the example orders you sent me initially. This means that the customers you sent have essentially followed these steps I listed. They start with Afterpay, some way or another they decide against using Afterpay, they are redirected to the checkout screen and continue their purchase with ?Klarna.

    ?In WooCommerce, this is creating an order based on the initial token from Afterpay that was selected, which is why both your invoice and your order management both show the order as being an Afterpay order even though it was paid with Klarna instead.

    I do not believe this is an issue with either Afterpay or us here at Klarna, these seem to be caused by the process of your checkout, AKA WooCommerce. I do hope this helps understand the situation more, if you have absolutely any questions on what I mentioned (I know it was a lot), feel free to reply back and I can provide more insight”

    ———

    So, Afterpay says it’s not their problem, and Klarna says it’s not an Afterpay or Klarna problem, and Woo Commerce refuses to help at all.

    Same circle…..

    Thread Starter photomj

    (@photomj)

    Hey Stef –

    We finally got around to trying your “fix” and it didn’t work. When my husband followed your directions above, it caused the Afterpay plug in to stop working and I think it wasn’t even showing anymore!

    I need sales more than I need the State field changed, so we just dropped working on it, since it doesn’t seem to work without causing other problems.

    Thread Starter photomj

    (@photomj)

    WOW! It’s only taken Afterpay almost two months to respond to my message on this board.

    I have multiple examples of where orders did NOT process correctly, where the receipt shows an Afterpay sale, with an Afterpay token, when it was really a Klarna sale (Obviously after the sale didn’t process thru Afterpay.)

    If I didn’t have these issues, there would have been no reason to even inquire about the problem.

    I asked almost two months ago, if I could send you copies here, because no one ever responds to tech support tickets on the Afterpay website. As usual, there was no response until today, almost two months later. The response doesn’t address the problem at all.

    Thread Starter photomj

    (@photomj)

    Thanks for the info and code Stef. Haven’t had time to try it out yet but will this week. Will let you know if it works!

    Thread Starter photomj

    (@photomj)

    It’s been 5 days since anyone has responded….

    Thread Starter photomj

    (@photomj)

    Thanks for responding.

    I can’t conflict test since this doesn’t happen very often (but it does happen). Plus, I am not the customer, so I wouldn’t be placing an order on my own website.

    I’ll try the Github route.

    Thanks.

    Thread Starter photomj

    (@photomj)

    What Afterpay said is: “WooCommerce should update the order with whichever payment method was used to complete the payment, regardless of what was selected at the checkout when the order was first placed.”

    Thread Starter photomj

    (@photomj)

    Thanks for the response but every time I report something thru that Afterpay link, or thru Afterpay Merchant Support, I never get any responses or solutions.

    I have been waiting over a year for one fix, that has never come in “the next update.”

    I have screen shots of the Woo Commerce area on my website, which shows all the Afterpay tokens used and the order being completed thru Afterpay, when it is really a Klarna order.

    I went to Woo Commerce first about this and they referred me here.

    Let me know if I can upload the info here because like I said, no one ever responds to tickets on the Afterpay platform.

    Thread Starter photomj

    (@photomj)

    @maykato

    Here you go. Thanks.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://luxepurses.com
    Site address (URL): https://luxepurses.com
    WC Version: 5.9.0
    REST API Version: ? 5.9.0
    WC Blocks Version: ? 6.1.0
    Action Scheduler Version: ? 3.3.0
    WC Admin Version: ? 2.8.0
    Log Directory Writable: ?
    WP Version: 5.8.2
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.25
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1l-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.9.0
    WC Database Prefix: wp_ocgl_
    Total Database Size: 96.99MB
    Database Data Size: 73.32MB
    Database Index Size: 23.67MB
    wp_ocgl_woocommerce_sessions: Data: 2.09MB + Index: 0.05MB + Engine MyISAM
    wp_ocgl_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_woocommerce_order_items: Data: 0.48MB + Index: 0.24MB + Engine MyISAM
    wp_ocgl_woocommerce_order_itemmeta: Data: 2.91MB + Index: 1.97MB + Engine MyISAM
    wp_ocgl_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_ocgl_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_actionscheduler_actions: Data: 0.30MB + Index: 0.16MB + Engine MyISAM
    wp_ocgl_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_ocgl_actionscheduler_logs: Data: 0.22MB + Index: 0.16MB + Engine MyISAM
    wp_ocgl_commentmeta: Data: 0.07MB + Index: 0.05MB + Engine MyISAM
    wp_ocgl_comments: Data: 2.09MB + Index: 0.88MB + Engine MyISAM
    wp_ocgl_ewwwio_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_ocgl_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ocgl_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ocgl_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ocgl_nf3_action_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_ocgl_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ocgl_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ocgl_nf3_field_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_ocgl_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ocgl_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ocgl_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ocgl_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ocgl_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ocgl_nf3_upgrades: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_ocgl_options: Data: 4.50MB + Index: 0.47MB + Engine MyISAM
    wp_ocgl_postmeta: Data: 27.92MB + Index: 8.93MB + Engine MyISAM
    wp_ocgl_posts: Data: 3.78MB + Index: 0.78MB + Engine MyISAM
    wp_ocgl_revslider_css: Data: 0.09MB + Index: 0.01MB + Engine MyISAM
    wp_ocgl_revslider_css_bkp: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_revslider_sliders: Data: 0.17MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_revslider_sliders_bkp: Data: 0.29MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_revslider_slides: Data: 2.32MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_revslider_slides_bkp: Data: 4.12MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_ocgl_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_ocgl_sbi_instagram_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ocgl_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ocgl_termmeta: Data: 1.84MB + Index: 0.13MB + Engine MyISAM
    wp_ocgl_terms: Data: 0.16MB + Index: 0.26MB + Engine MyISAM
    wp_ocgl_term_relationships: Data: 0.17MB + Index: 0.31MB + Engine MyISAM
    wp_ocgl_term_taxonomy: Data: 0.08MB + Index: 0.07MB + Engine MyISAM
    wp_ocgl_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_ocgl_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ocgl_usermeta: Data: 7.44MB + Index: 3.30MB + Engine MyISAM
    wp_ocgl_users: Data: 0.49MB + Index: 0.49MB + Engine MyISAM
    wp_ocgl_wcpdf_invoice_number: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
    wp_ocgl_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wc_customer_lookup: Data: 0.23MB + Index: 0.18MB + Engine MyISAM
    wp_ocgl_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wc_order_product_lookup: Data: 0.25MB + Index: 0.27MB + Engine MyISAM
    wp_ocgl_wc_order_stats: Data: 0.16MB + Index: 0.11MB + Engine MyISAM
    wp_ocgl_wc_order_tax_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_ocgl_wc_product_meta_lookup: Data: 0.07MB + Index: 0.08MB + Engine MyISAM
    wp_ocgl_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ocgl_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_ocgl_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wfBlocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wfConfig: Data: 0.43MB + Index: 0.02MB + Engine MyISAM
    wp_ocgl_wfCrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wfFileChanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wfFileMods: Data: 1.91MB + Index: 0.40MB + Engine MyISAM
    wp_ocgl_wfHits: Data: 0.22MB + Index: 0.04MB + Engine MyISAM
    wp_ocgl_wfHoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wfIssues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_ocgl_wfKnownFileList: Data: 1.00MB + Index: 0.12MB + Engine MyISAM
    wp_ocgl_wfLiveTrafficHuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wfLocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wfLogins: Data: 0.34MB + Index: 0.06MB + Engine MyISAM
    wp_ocgl_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ocgl_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ocgl_wfNotifications: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wfPendingIssues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wfReverseCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wfSNIPCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_wfStatus: Data: 0.07MB + Index: 0.04MB + Engine MyISAM
    wp_ocgl_wfTrafficRates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ocgl_woodmart_wishlists: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
    wp_ocgl_woodmart_wishlist_products: Data: 0.06MB + Index: 0.08MB + Engine MyISAM
    wp_ocgl_yith_wcwl: Data: 0.85MB + Index: 0.45MB + Engine MyISAM
    wp_ocgl_yith_wcwl_lists: Data: 1.30MB + Index: 1.74MB + Engine MyISAM
    wp_ocgl_yoast_indexable: Data: 3.63MB + Index: 0.89MB + Engine MyISAM
    wp_ocgl_yoast_indexable_hierarchy: Data: 0.09MB + Index: 0.23MB + Engine MyISAM
    wp_ocgl_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_ocgl_yoast_primary_term: Data: 0.04MB + Index: 0.05MB + Engine MyISAM
    wp_ocgl_yoast_seo_links: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    wp_ocgl_yoast_seo_meta: Data: 0.33MB + Index: 0.34MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    afterpay_quote: 22
    amn_wpforms-lite: 1
    attachment: 3115
    cms_block: 24
    mc4wp-form: 2
    nav_menu_item: 51
    nf_sub: 307
    page: 94
    popup: 2
    popup_theme: 8
    portfolio: 9
    post: 637
    product: 1024
    product_variation: 4
    revision: 135
    shop_coupon: 1
    shop_order: 3705
    shop_order_refund: 3
    woodmart_sidebar: 1
    woodmart_size_guide: 1
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (21) ###
    
    Afterpay Gateway for WooCommerce: by Afterpay – 3.3.1
    Classic Editor: by WordPress Contributors – 1.6.2
    Classic Widgets: by WordPress Contributors – 0.2
    Code Snippets: by Code Snippets Pro – 2.14.2
    Contact Form 7: by Takayuki Miyoshi – 5.5.2
    Facebook for WooCommerce: by Facebook – 2.6.7
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 6.2.0
    Smash Balloon Instagram Feed: by Smash Balloon – 2.9.6
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.7.0
    Klarna On-Site Messaging for WooCommerce: by krokedil
    klarna – 1.5.1
    
    Klarna Order Management for WooCommerce: by klarna
    krokedil – 1.6.8
    
    Klarna Payments for WooCommerce: by krokedil
    klarna
    automattic – 2.7.0
    
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
    Ninja Forms: by Saturday Drive – 3.6.6
    Slider Revolution: by ThemePunch – 6.5.11
    SiteGround Optimizer: by SiteGround – 6.0.5
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.10.3
    WooCommerce: by Automattic – 5.9.0
    Woodmart Core: by  – 1.0.30
    Yoast SEO: by Team Yoast – 17.6
    YITH WooCommerce Compare: by YITH – 2.8.0
    
    ### Inactive Plugins (1) ###
    
    Popup Maker: by Popup Maker – 1.16.2
    
    ### Must Use Plugins (1) ###
    
    SSO: by Garth Mortensen
    Mike Hansen – 0.3
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #6 - /shop/
    Cart: #7 - /cart/
    Checkout: #8 - /checkout/
    My account: #9 - /my-account/
    Terms and conditions: #1530 - /terms-conditions/
    
    ### Theme ###
    
    Name: Woodmart
    Version: 6.2.3
    Author URL: https://themeforest.net/user/xtemos
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: woodmart/woocommerce/archive-product.php
    woodmart/woocommerce/cart/cart-item-data.php
    woodmart/woocommerce/cart/cart.php
    woodmart/woocommerce/cart/cross-sells.php
    woodmart/woocommerce/cart/mini-cart.php
    woodmart/woocommerce/checkout/form-checkout.php
    woodmart/woocommerce/checkout/thankyou.php
    woodmart/woocommerce/content-product-cat.php
    woodmart/woocommerce/content-product.php
    woodmart/woocommerce/content-single-product.php
    woodmart/woocommerce/content-widget-product.php
    woodmart/woocommerce/global/breadcrumb.php
    woodmart/woocommerce/global/form-login.php
    woodmart/woocommerce/global/quantity-input.php
    woodmart/woocommerce/loop/add-to-cart.php
    woodmart/woocommerce/loop/loop-end.php
    woodmart/woocommerce/loop/loop-start.php
    woodmart/woocommerce/loop/no-products-found.php
    woodmart/woocommerce/loop/orderby.php
    woodmart/woocommerce/loop/pagination.php
    woodmart/woocommerce/loop/sale-flash.php
    woodmart/woocommerce/myaccount/form-login.php
    woodmart/woocommerce/product-searchform.php
    woodmart/woocommerce/single-product/add-to-cart/grouped.php
    woodmart/woocommerce/single-product/add-to-cart/variable.php
    woodmart/woocommerce/single-product/meta.php
    woodmart/woocommerce/single-product/product-image.php
    woodmart/woocommerce/single-product/product-thumbnails.php
    woodmart/woocommerce/single-product/rating.php
    woodmart/woocommerce/single-product/related.php
    woodmart/woocommerce/single-product/sale-flash.php
    woodmart/woocommerce/single-product/tabs/tabs.php
    woodmart/woocommerce/single-product/title.php
    woodmart/woocommerce/single-product/up-sells.php
    woodmart/woocommerce/single-product.php
    
    ### Klarna Payments Request Log ###
    
    2021-11-16 03:00:33: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2021-11-16 03:00:30: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2021-11-16 01:38:26: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2021-11-03 13:39:54: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html>\r\n<head><title>401 Authorization Required<\/title><\/head>\r\n<body>\r\n<center><h1>401 Authorization Required<\/h1><\/center>\r\n<hr><center>openresty<\/center>\r\n<\/body>\r\n<\/html>\r\n","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2021-11-03 13:39:53: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html>\r\n<head><title>401 Authorization Required<\/title><\/head>\r\n<body>\r\n<center><h1>401 Authorization Required<\/h1><\/center>\r\n<hr><center>openresty<\/center>\r\n<\/body>\r\n<\/html>\r\n","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2021-11-03 13:39:32: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html>\r\n<head><title>401 Authorization Required<\/title><\/head>\r\n<body>\r\n<center><h1>401 Authorization Required<\/h1><\/center>\r\n<hr><center>openresty<\/center>\r\n<\/body>\r\n<\/html>\r\n","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2021-11-03 13:39:22: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html>\r\n<head><title>401 Authorization Required<\/title><\/head>\r\n<body>\r\n<center><h1>401 Authorization Required<\/h1><\/center>\r\n<hr><center>openresty<\/center>\r\n<\/body>\r\n<\/html>\r\n","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2021-11-02 02:02:44: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html>\r\n<head><title>401 Authorization Required<\/title><\/head>\r\n<body>\r\n<center><h1>401 Authorization Required<\/h1><\/center>\r\n<hr><center>openresty<\/center>\r\n<\/body>\r\n<\/html>\r\n","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2021-11-02 02:02:38: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html>\r\n<head><title>401 Authorization Required<\/title><\/head>\r\n<body>\r\n<center><h1>401 Authorization Required<\/h1><\/center>\r\n<hr><center>openresty<\/center>\r\n<\/body>\r\n<\/html>\r\n","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2021-11-02 01:38:15: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html>\r\n<head><title>401 Authorization Required<\/title><\/head>\r\n<body>\r\n<center><h1>401 Authorization Required<\/h1><\/center>\r\n<hr><center>openresty<\/center>\r\n<\/body>\r\n<\/html>\r\n","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2021-10-24 13:16:36: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html>\r\n<head><title>401 Authorization Required<\/title><\/head>\r\n<body>\r\n<center><h1>401 Authorization Required<\/h1><\/center>\r\n<hr><center>openresty<\/center>\r\n<\/body>\r\n<\/html>\r\n","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2021-10-23 21:50:02: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html>\r\n<head><title>401 Authorization Required<\/title><\/head>\r\n<body>\r\n<center><h1>401 Authorization Required<\/h1><\/center>\r\n<hr><center>openresty<\/center>\r\n<\/body>\r\n<\/html>\r\n","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2021-10-23 21:49:59: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html>\r\n<head><title>401 Authorization Required<\/title><\/head>\r\n<body>\r\n<center><h1>401 Authorization Required<\/h1><\/center>\r\n<hr><center>openresty<\/center>\r\n<\/body>\r\n<\/html>\r\n","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2021-10-23 21:49:56: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html>\r\n<head><title>401 Authorization Required<\/title><\/head>\r\n<body>\r\n<center><h1>401 Authorization Required<\/h1><\/center>\r\n<hr><center>openresty<\/center>\r\n<\/body>\r\n<\/html>\r\n","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2021-10-23 21:49:28: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html>\r\n<head><title>401 Authorization Required<\/title><\/head>\r\n<body>\r\n<center><h1>401 Authorization Required<\/h1><\/center>\r\n<hr><center>openresty<\/center>\r\n<\/body>\r\n<\/html>\r\n","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    ### Action Scheduler ###
    
    Complete: 1,202
    Oldest: 2021-10-27 13:25:14 -0400
    Newest: 2021-11-22 13:40:02 -0500
    
    Failed: 3
    Oldest: 2020-04-28 14:52:48 -0400
    Newest: 2020-06-13 16:35:58 -0400
    
    Pending: 2
    Oldest: 2021-11-22 21:27:19 -0500
    Newest: 2021-11-23 14:53:48 -0500
    
    ### Status report information ###
    
    Generated at: 2021-11-22 14:00:24 -05:00
    
    Thread Starter photomj

    (@photomj)

    Thanks for the quick reply Stef. Unfortunately, hat didn’t fix the problem. My sites are already set to “Geolocate” for the customer address.

    Thread Starter photomj

    (@photomj)

    Sorry. I never got any notification that anyone had responded to this. I can try the Afterpay forum, but when I reach out to Merchant Support on Afterpay, they don’t resolve anything.

    Thread Starter photomj

    (@photomj)

    Right, some “other” plugin is causing the Woo plugin to add sales tax to orders it shouldn’t.

    What you are asking me to do is waste my time, so you don’t have to do any work on your end.

    The problem is with your plugin and you should be the one to troubleshoot it, or report it to your developers, since it isn’t working correctly.

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