Forum Replies Created

Viewing 15 replies - 1 through 15 (of 22 total)
  • Hi,

    2.4.1 was’t working for us. We are now updating to 2.4.2

    Thread Starter Websyflex

    (@photooseu)

    Hi OP,

    thanks for your quick reply.

    I entered the prices in 2 decimals.

    I’m only seeing the problem with refunding a customer, please see: https://ibb.co/tDLsbHb
    The problem also show up when I export a report with WP all export. The price and tax are the same results as showing with refund.

    I compared my shops that works 100% with the once that didn’t, can’t find a single item that is different.

    The valuta setting: https://ibb.co/fMZ3vc4
    The tax setting: https://ibb.co/StX1X99

    Hope this helps.

    Best regards,

    Oscar

    Thread Starter Websyflex

    (@photooseu)

    Hi,

    just followed all your instructions but nothing works. Did also do the conflict test, also no results.

    Here is the system report: https://paste.mozilla.org/eDyB2ssK

    There is no fatal error log.

    Hope this helps.

    Regards,

    Oscar

    Thread Starter Websyflex

    (@photooseu)

    Thanks for your reply. I didn’t have the time to do these tips, will do it next week and give you an update.

    Thread Starter Websyflex

    (@photooseu)

    Hello Saif,

    thanks for your reply.

    Here are my setting: https://snipboard.io/0GNrK8.jpg

    Whatever I fill in, it changes back to 4 decimals. For example I use 21 it saves with 21.0000
    I use comma for decimal.

    But strange thing is, another webshop of mine has the same settings and doesn’t have the same problem.

    Thread Starter Websyflex

    (@photooseu)

    Thanks for your reply, here my logs:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.enveloppenzaak.nl
    Site address (URL): https://www.enveloppenzaak.nl
    WC Version: 7.0.0
    REST API Version: ? 7.0.0
    WC Blocks Version: ? 8.5.1
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0.3
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: nl_NL
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.32
    PHP Post Max Size: 64 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 20000
    cURL Version: 7.80.0
    NSS/3.79
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.34-MariaDB-log
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 7.0.0
    WC Database Prefix: wp_
    Totale database grootte: 453.89MB
    Database gegevens grootte: 371.68MB
    Database index grootte: 82.21MB
    wp_woocommerce_sessions: Data: 2.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_woocommerce_order_itemmeta: Data: 82.58MB + Index: 25.06MB + Engine InnoDB
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    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    wp_pmxe_templates: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_pmxi_templates: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
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    wp_posts: Data: 4.18MB + Index: 2.03MB + Engine MyISAM
    wp_po_plugins: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_product_catmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_rg_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rg_lead: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_rg_lead_detail: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_rg_lead_detail_long: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rg_lead_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_rg_lead_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_sc_delivery_zones: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_social_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_termmeta: Data: 0.14MB + Index: 0.03MB + Engine InnoDB
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    wp_term_relationships: Data: 0.11MB + Index: 0.20MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    wp_usermeta: Data: 3.26MB + Index: 1.83MB + Engine MyISAM
    wp_users: Data: 0.16MB + Index: 0.14MB + Engine MyISAM
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    wp_vtprd_purchase_log_product: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_vtprd_purchase_log_product_rule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
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    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.50MB + Index: 0.28MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_wc_order_stats: Data: 1.52MB + Index: 0.45MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.41MB + Index: 0.31MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.20MB + Index: 0.14MB + Engine InnoDB
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    wp_wc_product_meta_lookup: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_webwinkelkeur_invite_error: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
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    wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 20.55MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 2.02MB + Index: 0.20MB + Engine InnoDB
    wp_wfhoover: Data: 17.52MB + Index: 3.52MB + Engine InnoDB
    wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 10.52MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.42MB + Index: 0.16MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfstatus: Data: 0.20MB + Index: 0.13MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_multisafepay: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
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    wp_wpml_mails: Data: 79.52MB + Index: 0.00MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 722
    blocks: 1
    custom_css: 2
    faq: 11
    global_product_addon: 1
    mc4wp-form: 2
    nav_menu_item: 63
    oembed_cache: 4
    page: 29
    post: 8
    product: 558
    product_variation: 50
    shop_coupon: 26
    shop_order: 14803
    shop_order_refund: 270
    ux_template: 1
    vtprd-rule: 1
    wc_zapier_feed: 1
    wpd-config: 1
    yith-wcgpf-feed: 14
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (33) ###
    
    Akismet Anti-Spam: door Automattic – 5.0
    ATUM Voorraadbeheer voor WooCommerce: door Stock Management Labs ? – 1.9.21
    BackupBuddy: door iThemes – 8.7.5
    Betaalpoort-gebaseerde vergoedingen en kortingen voor WooCommerce: door Tyche Softwares – 2.7.0
    Disable Gutenberg: door Jeff Starr – 2.7
    Font Awesome: door Font Awesome – 4.3.1
    Gravity Forms: door Gravity Forms – 2.6.7
    Imagify: door WP Rocket – 2.0
    MultiSafepay: door MultiSafepay – 4.6.0
    Really Simple CAPTCHA: door Takayuki Miyoshi – 2.1
    Sendcloud | Smart Shipping Service: door Sendcloud B.V. – 2.2.8
    WooCommerce Dynamic Pricing & Discounts: door RightPress – 2.4.5
    WooCommerce NL Postcode Checker: door WP Overnight – 2.9.1
    WebwinkelKeur: door Albert Peschar – 3.18
    Billink - afterpayment services: door Tussendoor internet & marketing – 2.1.6
    WooCommerce Cost of Goods: door SkyVerge – 2.10.0
    Table Rate Shipping for WooCommerce: door JEM Plugins – 2.26
    WooCommerce EU VAT Number: door WooCommerce – 2.3.25
    Pixel Manager for WooCommerce: door SweetCode – 1.21.0
    WooCommerce Google Analytics Pro: door SkyVerge – 1.10.0
    WooCommerce PDF Invoices & Packing Slips: door WP Overnight – 3.1.1
    WooCommerce Product Add-ons: door WooCommerce – 2.9.0
    WooCommerce: door Automattic – 7.0.0
    WooSidebars: door WooCommerce – 1.4.6
    Wordfence Security: door Wordfence – 7.6.1
    Yoast SEO: door Team Yoast – 19.6
    WP All Export Pro: door Soflyy – 1.7.8
    WP Mail SMTP: door WPForms – 3.5.2
    WP Rocket: door WP Media – 3.12.0.3
    WP All Export - WooCommerce Export Add-On Pro: door Soflyy – 1.0.5
    Yoast SEO: WooCommerce: door Team Yoast – 15.1
    YITH Google Product Feed for WooCommerce Premium: door YITH – 1.13.0
    YITH WooCommerce Wishlist: door YITH – 3.12.0
    
    ### Inactive Plugins (0) ###
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: EUR (€)
    Currency Position: left_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Winkelbasis: #6583 - /shop/
    Winkelwagen: #15 - /winkelmand/
    Afrekenen: #17 - /afrekenen/
    Mijn account: ? Pagina bevat niet de [woocommerce_my_account] shortcode.
    Algemene voorwaarden: #19 - /algemene-voorwaarden/
    
    ### Theme ###
    
    Name: Flatsome
    Version: 3.16.1
    Author URL: https://uxthemes.com
    Child Theme: ? – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt
    raden we het gebruik van een sub-thema aan. Zie: Hoe maak je een sub-thema
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: flatsome-3.7.2/flatsome/woocommerce/archive-product.php
    flatsome-3.7.2/flatsome/woocommerce/cart/cart-empty.php
    flatsome-3.7.2/flatsome/woocommerce/cart/cart-shipping.php
    flatsome-3.7.2/flatsome/woocommerce/cart/cart.php
    flatsome-3.7.2/flatsome/woocommerce/checkout/form-checkout.php
    flatsome-3.7.2/flatsome/woocommerce/checkout/form-coupon.php
    flatsome-3.7.2/flatsome/woocommerce/checkout/terms.php
    flatsome-3.7.2/flatsome/woocommerce/checkout/thankyou.php
    flatsome-3.7.2/flatsome/woocommerce/content-product-cat.php
    flatsome-3.7.2/flatsome/woocommerce/content-product.php
    flatsome-3.7.2/flatsome/woocommerce/content-single-product.php
    flatsome-3.7.2/flatsome/woocommerce/content-widget-product.php
    flatsome-3.7.2/flatsome/woocommerce/global/breadcrumb.php
    flatsome-3.7.2/flatsome/woocommerce/global/quantity-input.php
    flatsome-3.7.2/flatsome/woocommerce/global/wrapper-end.php
    flatsome-3.7.2/flatsome/woocommerce/global/wrapper-start.php
    flatsome-3.7.2/flatsome/woocommerce/loop/loop-end.php
    flatsome-3.7.2/flatsome/woocommerce/loop/loop-start.php
    flatsome-3.7.2/flatsome/woocommerce/loop/pagination.php
    flatsome-3.7.2/flatsome/woocommerce/loop/rating.php
    flatsome-3.7.2/flatsome/woocommerce/loop/result-count.php
    flatsome-3.7.2/flatsome/woocommerce/loop/sale-flash.php
    flatsome-3.7.2/flatsome/woocommerce/myaccount/form-login.php
    flatsome-3.7.2/flatsome/woocommerce/myaccount/navigation.php
    flatsome-3.7.2/flatsome/woocommerce/notices/error.php
    flatsome-3.7.2/flatsome/woocommerce/notices/notice.php
    flatsome-3.7.2/flatsome/woocommerce/notices/success.php
    flatsome-3.7.2/flatsome/woocommerce/product-searchform.php
    flatsome-3.7.2/flatsome/woocommerce/single-product/add-to-cart/variable.php versie 3.5.5 is verouderd. De hoofdversie is 6.1.0
    flatsome-3.7.2/flatsome/woocommerce/single-product/photoswipe.php
    flatsome-3.7.2/flatsome/woocommerce/single-product/price.php
    flatsome-3.7.2/flatsome/woocommerce/single-product/product-image.php
    flatsome-3.7.2/flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome-3.7.2/flatsome/woocommerce/single-product/rating.php
    flatsome-3.7.2/flatsome/woocommerce/single-product/related.php
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    Ook ik krijg regelmatig een telefoontje van een klant die klaagt dat het huisnummer niet juist is. Betalen met iDeal lukt dan wel, met Billink niet. Ben benieuwd naar de oplossing.

    Thread Starter Websyflex

    (@photooseu)

    @jan, sorry!

    Ticket gesloten, probleem opgelost. Tip voor andere gebruikers, gebruik als widget alleen een HTML widget, geen text widget, ondanks dat het geen HTML is werkt het niet zonder deze widget, in ieder geval bij ons niet.

    Thread Starter Websyflex

    (@photooseu)

    Volgens mij werken de snippets weer, blijkbaar is de widget niet werkend te krijgen.

    Maar nu een ander probleem, geen cijfer zichtbaar, wat ik ook probeer, er is telkens geen cijfer zichtbaar. https://www.werkbladafzuiging.nl/

    • This reply was modified 4 years, 7 months ago by Jan Dembowski. Reason: Shoirt link expanded, do not post that here
    Thread Starter Websyflex

    (@photooseu)

    Hi Kluver,

    I did have a look further in the function.php and it seems a small part of the filter was still there as the payment method was removed some months ago.

    For some reason, it suddenly stopped working. As clients also get an invoice to pay by direct bank transfer it was no problem till this week. Maybe it has to do with the update of woocommerce, don’t know.

    At least the filter is working perfectly when it’s complete ??

    Thanks for your great support and help!

    Thread Starter Websyflex

    (@photooseu)

    Thanks a lot! This solved the problem. I removed the filter and suddenly everything does work as before.

    Don’t know why this filter is causing problems because it’s installed for months now without any issue.

    At least I keep it removed to not cause further problems.

    Many thanks for your A+ support.

    Thread Starter Websyflex

    (@photooseu)

    thanks for your quick reply.

    There is no error within logs or fatal error log.

    Thread Starter Websyflex

    (@photooseu)

    Add some extra information:

    – disabled all plugins, still no button
    – switch to another theme, no button
    – disabling WPML, no button

    Can’t find why I’m not seeing a button. I have other websites with Flatsome and these work fine.

    Hope you can help.

    Thread Starter Websyflex

    (@photooseu)

    Thanks, this brings me to the solution, or another problem. We are using MyParcel for shipping and they offer checkout fields to extract the housenumber so mistakes are almost inpossible. Woocommerce uses street and number in one field. MyParcel makes it seperate so customers could not make mistakes with housenumbers.

    But this breaks the VAT on the invoice.

    As MyParcel doesn’t add seperate fields for Germany I could easily find the problem.

    Thanks for your help!

    Thread Starter Websyflex

    (@photooseu)

    Thanks for your quick reply Ewout.

    I use Netherlands as base country.

    I use this VAT plugin: WooCommerce EU VAT Number, from Woocommerce

Viewing 15 replies - 1 through 15 (of 22 total)