TUT Support
Forum Replies Created
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Hello @hackelberry,
The free version of the theme comes with limited features. In order to get sidebar feature you can upgrade to pro version of the theme.
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Experon] Slides is suddenly not workingHello @mirengard,
We have checked the site, the sliders are working fine. For better understanding please refer the below listed screenshot-
OnPaste.20240829-113310
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Alante] placeholdersHello @musicandlaw42,
In order to disable three placeholders you need to go under Appearance -> Customize -> Theme Options -> Homepage (Featured) -> Enable Pre-Made Homepage(make it off and publish)
For better understanding please refer the below listed screenshot-
OnPaste.20240610-084336
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Ryan] Edit text in Homepage content areasHello @vpj1611,
In order to edit homepage content areas you need to go under Appearance -> Customize -> Theme Options -> Homepage (Featured) -> Enable Pre-Made Homepage(make it on) -> Content Area 1,2,3(here you can put text as per your choice)
For better understanding please refer the below listed screenshot-
OnPaste.20240610-083658
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Sento] Theme is not showing as ResponsiveHello @vickiejeanc,
We have checked the site, it seems responsive. For better understanding please refer the below listed screenshot-
OnPaste.20240531-092841
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Renden] what available if I buy it?Forum: Themes and Templates
In reply to: [Minamaze] What is the correct size of the slider imagesHello @jeamik79,
There is no particular size for slider image. However, we do recommend to use a large image, at least 1600px wide(for full width sider) and 1140px (for boxed slider).
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Minamaze] Change colour of “Read more” buttonHello @jeamik79,
We can change read more button color with the help of custom css. In order to provide css, it’s important that we can see the site.
So please share site url.
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Consulting] Footer menu cannot displayed on mobileHello @nightowl11,
It’s theme default feature that footer menu don’t comes in mobile devices.
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Ryan] Ryan Theme Graphics imbedded in my home pageHello @augiedoggie,
The transparent image is a part of theme slider. It never cause any issue to theme functionality.
For better understanding please refer the below listed screenshot-
OnPaste.20240311-115258
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Renden] Renden Pro native page builderHello @tundesign,
In order to get help with pro version of the theme, you need to open a ticket at below listed url-
https://www.thinkupthemes.com/support/
For better understanding please refer the below listed screenshot-
OnPaste.20240308-131620
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Minamaze] Change colour of “Read more” buttonHello @maplelab,
We have checked the site, you are not using minamaze theme. For better understanding please refer the below listed screenshot-
OnPaste.20240308-131212
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Alante] Mobile Menu not workingHello @staticcharge56,
This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes.
Checking for Plugin conflict
All of our themes have been developed following WordPress best practices and as such plugin conflicts are rare. However, these do happen. To test whether you’re issue is being caused by a conflicting plugin please follow the steps below:
1-Deactivate all of your plugins.
2-Now check to see if this has resolved any issues you’re experiencing.
3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working.
4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin.
If either of the above solutions worked, great! If not, please do let us know and we’ll continue to look into this issue further.
Regards,
Manoj
Forum: Themes and Templates
In reply to: [Experon] Urgent: How to change icon-bar (?) color ?Hello @yoyoxxl,
We have checked the site, it’s working fine. For better understanding please refer the below listed screenshot-
OnPaste.20240201-121019
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Grow] Menu drop-down not working in mobileHi @db533,
This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes. Checking for Plugin conflict All of our themes have been developed following WordPress best practices and as such plugin conflicts are rare. However, these do happen. To test whether you’re issue is being caused by a conflicting plugin please follow the steps below: 1-Deactivate all of your plugins. 2-Now check to see if this has resolved any issues you’re experiencing. 3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working. 4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin. If either of the above solutions worked, great! If not, please do let us know and we’ll continue to look into this issue further. Regards, Manoj