pilkster

Hey – I’m the client that Dan and the WPcurve team developed the fix for.

I’d like to thank Dan publicly and give the WPcurve service my endorsement. I’d been chasing my tail for an age on this issue before asking for help. Just this one fix is worth more than my $69 monthly subscription.

Joey – I’m glad ecommerce tracking is working for you on 2.0.12 ?? I upgraded but it’s not working for me ??

What version are the rest of you all using? Have you resolved your issues?

Hi Joey

I have goals set up on my site however it is still not tracking sales using 2.0.10. Reverting to 2.0.5 worked out for me but obviously isn’t ideal.

2.0.9 didn’t work, but 2.0.5 does.

I see in the changelog that there have been a few updates in recent versions relating to google analytics. I’m going to try 2.0.9 again as I *think* that was my last known working version. Old versions can be downloaded here.

Sorry I can’t offer you any advice stillingen!

I recently upgraded
WooCommerce to 2.0.10
Maya Shop (Theme) to 2.1.0
and probably a bunch of other plugins at the same time.

One of these updates has broken my tracking again. I guess I’ll update again and hope it fixes itself. This is so frustrating!

Time to upgrade! Thank you.

Still not working for me.

I’m really surprised more people haven’t chimed in on this one.

I’ll be updating to woocommerce 2.0 over the next week, maybe that’ll fix it, stranger things have happened!

@never Settle

Thank you! I thought I was going crazy… surely there must be other woocommerce store owners who want to track ecommerce with google analytics.

I’ll try out your settings and do some trial purchases (I use test items in the store at $0.01 – do you have any better ideas for testing?) but even if this does work it’s going to leave me with an issue as I run multiple stores through one paypal account.

I previously found that the return URL doesn’t actually impact on where the customer is returned to (they automagically end up at the right store): https://www.ads-software.com/support/topic/woocommerce-return-url-setting-for-paypal

Also my previous testing indicates that order capture in analytics is NOT dependant on clicking through to the return URL (I performed several orders myself clicking through on some and not on others).

I’m really struggling to understand how the process works. PLEASE update me with any results from your investigations. I’d be happy to share data and/or the cost of a dev to get this fixed.

I need to find out which search keywords lead to sales so I can bid a higher amount for those keywords in adwords. I choose to do this through google analytics. I think google analytics is not registering the ecommerce conversion unless the customer returns to my website after visiting paypal to make payment.

Kind of sounds like no one is buying anything? If you get no payment to your paypal account then why should you get notified of a sale?

I’m no expert, just starting with woocommerce, but whenever I have an abandoned shopping cart I end up with a pending order. Payment triggers it to go to processing and then I get an email notification. I’m using paypal standard.

Hope this helps a bit?

The sales log tells me what was purchased but it doesn’t tell me what keyword was searched for on google by the customer which lead them to find my site.

Sure! I use google anayltics to determine which attributes lead to a sale or other action in my store. Main attribute would be keyword, but there are many others. I can then use this information to determine what to bid on in google adwords.

Good use of analytics can help you figure out areas of your website and marketing campaigns that you might want to focus on. This is especially important for eCommerce sites, but I think it applies to some degree with any website.

Bad data (such as missed sales) in analytics can lead to bad decisions.

This fixed the issue for me. Is wpb2d running OK on wp 3.5.1?

Actually scratch this request – it seems that WooCommerce must pass the return URL automagically – ‘it just works’.