pimwick

www.ads-software.com doesn’t allow supporting Pro plugins using their forums so we will continue support via your email request.

I am marking this thread as resolved, thanks for understanding!

Sorry to hear you are having issues.

If you are using the WooCommerce Blocks based Cart and Checkout pages, you will not see the “Apply Gift Card” option. We have more information here:

https://www.pimwick.com/pw-faq/blocks-based-cart-and-checkout/

If you are not using Blocks, there might be a conflict coming from your Theme or another plugin. Temporarily switch to the Storefront Theme. If that doesn’t fix the problem, deactivate all plugins except for WooCommerce and our plugin. If this solves the problem, gradually activate your plugins one by one until you spot the problematic plugin and we can dig in further.

J’utilise Google Translate, alors n’hésitez pas à me contacter si vous avez besoin d’éclaircissements sur quoi que ce soit.

Actuellement, le plugin PW Gift Cards n’est pas compatible avec l’option Panier et paiement basée sur des blocs. Nous travaillons sur une intégration avec cela, mais actuellement, cela nécessite l’utilisation des pages Panier et Paiement classiques.

Pour passer au Panier et au Paiement classiques, suivez ces étapes :

1. Si vous utilisez un thème de bloc?: allez dans Apparence -> éditeur -> Pages -> Sélectionnez Panier ou Paiement -> cliquez sur l’ic?ne Modifier.
   Si vous utilisez un thème non-bloc?: allez dans Pages -> Toutes les pages, puis recherchez et modifiez la page Panier/Paiement.
2. Ouvrez la vue Liste et sélectionnez le bloc Panier ou Paiement.
3. Cliquez sur le bouton ??Transformer??, qui se trouve à l’extrême gauche de la barre d’outils du bloc.
4. Choisissez ??Code court classique??.
5. Le bloc sera transformé en un bloc d’espace réservé de code court classique.
6. Enregistrez vos modifications en cliquant sur le bouton Enregistrer dans la barre supérieure.

Pour plus de détails sur ce processus, consultez la documentation officielle de WooCommerce :
https://woocommerce.com/document/woocommerce-store-editing/customizing-cart-and-checkout/#reverting-to-the-classic-cart-and-checkout

www.ads-software.com doesn’t allow supporting Pro plugins using their forums so please contact us from our website: https://www.pimwick.com/contact-us/

I am marking this thread as resolved, thanks for understanding!

Try moving the gift card product to the Trash. Then click on Pimwick Plugins > PW Gift Cards > Create Gift Card Product (this button will only appear if the gift card product doesn’t already exist). This will create an entirely new product and as long as you put the PWGC_DENOMINATION_ATTRIBUTE_NAME value above the “happy blogging” comment then it should utilize the new name.

Currently the PW Gift Cards plugin is not compatible with the Blocks based Cart and Checkout option. We are working on an integration with this but currently it requires using the classic Cart and Checkout pages.

To switch to the classic Cart and Checkout, follow these steps:

1. If using a block theme: Go to Appearance -> Editor -> Pages -> Select Cart or Checkout -> click the Edit icon.
   If using a non-block theme: Go to Pages -> All Pages, and then locate and edit the Cart/Checkout page.
2. Open the List View and select the Cart or Checkout block.
3. Click the “Transform” button, which is leftmost in the block toolbar
4. Choose “Classic Shortcode”.
5. The block will be transformed into a Classic Shortcode placeholder block.
6. Save your changes by clicking the Save button in the top bar.

For more details about this process, see the official WooCommerce Documentation:
https://woocommerce.com/document/woocommerce-store-editing/customizing-cart-and-checkout/#reverting-to-the-classic-cart-and-checkout

Hi Chris, we have replied to your request and to keep things simple I am closing this thread and we can continue our support via email.

The attribute name is defined in the plugin so that it will match and still allow other attributes. Follow these steps to change the “Gift Card Amount” attribute name:

1. Log into your FTP site and edit wp-config.php
2. Edit wp-config.php and scroll to the end and add the following bit of code:

Scroll towards the bottom, and before the line that says “stop editing” add this code ABOVE that line (translate as needed):

define( 'PWGC_DENOMINATION_ATTRIBUTE_NAME', 'Gift Card Amount' );

/* That's all, stop editing */

3. Save the wp-config.php file and re-upload it to your server.
4. Edit the PW Gift Card product and change the attribute name to match then save the product.

Let me know if you have any questions!

Due to inactivity I am marking this thread as resolved. Let us know if you still need assistance, thanks!

If the order total is zero, WooCommerce itself should not be requiring any payment information.

It sounds like you may be using a payment gateway that isn’t compatible with the gift cards plugin.

Can you provide a WooCommerce system report. Log into your WordPress admin are and click on WooCommerce -> Status -> Get System Report.

Thanks!

If you have the PW WooCommerce Gift Cards Pro version, you can easily change the Redeem URL by clicking on Pimwick Plugins -> PW Gift Cards -> Settings -> Redeem URL. This will change the default value for all Designs, however if you have a different URL for each Design you can also change it on the individual Designs (Pimwick Plugins -> PW Gift Cards -> Designer -> Redeem URL).

If you have the free version, there is a hook available to change the URL for the “Redeem” button:

1. Download the free Code Snippets plugin: https://www.ads-software.com/plugins/code-snippets/
2. Create a Snippet with the following code:

function custom_pwgc_redeem_url( $redeem_url, $item_data ) {
    //
    // Change this URL in the quotes. Leave the quotes intact.
    //
    $shop_url = 'https://www.thesite.com';

    // Leave the remainder of the code unchanged.
    if ( empty( $shop_url ) ) {
        $shop_url = site_url();
    }
    $redeem_url = add_query_arg( 'pw_gift_card_number', urlencode( $item_data->gift_card_number ), $shop_url );

    return $redeem_url;
}
add_filter( 'pwgc_redeem_url', 'custom_pwgc_redeem_url', 10, 2 );

3. Change the $shop_url to whatever you need

Note: If you prefer to put the code in your functions.php you can do that instead of using Code Snippets.

The plugin in the screenshot is “WooCommerce Ultimate Gift Card” which isn’t our plugin.

I think maybe this is the plugin you are needing help with:

https://www.ads-software.com/plugins/woo-gift-cards-lite/

The Pro version of the gift cards plugin has the feature to add a “Recipient Name” field to the gift card.

As for making the Message field required, you can do this by overriding the template file and adding the “required” attribute to the textarea field. We have a guide on how to override the template files here: https://www.pimwick.com/pw-faq/to-from-message-fields-template/

Regarding the third question, yes the balance is tracked in the free version as well as the Pro version. So your customers can use a gift card to pay for an order and then use the gift card again later if there is still a balance. You don’t need the Pro version for this functionality.

www.ads-software.com doesn’t allow supporting Pro plugins using their forums so I am marking this thread as resolved. If you have additional questions please contact us at our website: https://www.pimwick.com/contact-us/

Thanks for understanding!

It looks like you may be running into an issue with the currency format. Follow these steps to correct the issue:

1. Click on Pimwick Plugins -> PW Gift Cards -> Settings
2. Uncheck the “Format Prices” option and click “Save Settings”
3. Click on the Products menu on the left and then edit your Gift Card product.
4. Remove all existing amounts by clicking the “X” next to each one.
5. Add the amounts back in and click on the Update Product button.