pimwick

Great, glad to hear that did the trick!

The PW Gift Card product type is an extension of the Variable product type available in WooCommerce.

By default, WooCommerce will display the “Product Name – Variation Name” on the Cart and Checkout pages. They do provide a hook to alter this behavior.

Add this to your functions.php file or use a plugin such as Code Snippets to add it to your site:

add_filter( 'woocommerce_product_variation_title_include_attributes', '__return_false' );

To change the subject line of the gift card email, follow these steps:

1. Log into your WordPress admin area.
2. Click on WooCommerce > Settings > Emails > PW Gift Card Email.
3. Set the Subject accordingly.

This is a feature that is available in the PW Gift Cards Pro version.

www.ads-software.com doesn’t allow supporting Pro plugins using their forums so I am marking this thread as resolved. If you have additional questions please contact us at our website: https://www.pimwick.com/contact-us/

Thanks for understanding!

You can override the template file for the Apply Coupon. We have instructions in our guide here:

https://www.pimwick.com/pw-faq/apply-gift-card-template/

This error indicates the MySQL database has different collations specified for the tables.

Use a tool such as phpMyAdmin to view the collation setting for the tables and correct accordingly. Make sure you have a backup of your database before making any changes!

This is beyond the scope of what we can support however you should be able to contact your website host for assistance. The table collation should be the same for all of the tables in the database.

The PW Bulk Edit Pro version is integrated with MultiVendorX so that you can bulk edit the Vendor and Commission fields for each product.

www.ads-software.com doesn’t allow supporting Pro plugins using their forums so I am marking this thread as resolved. If you have additional questions please contact us at our website: https://www.pimwick.com/contact-us/

Thanks for understanding!

Thanks!

This sounds like a possible conflict with a currency conversion plugin.

Deactivate all plugins except for WooCommerce and our plugin. If this solves the problem gradually activate your plugins one by one, until you spot the problematic plugin.

This looks to be related to the new WooCommerce Blocks based checkout. Try temporarily switching back to the standard checkout process to see if this resolves the error. We are working on a new release to support the WooCommerce Blocks based Cart and Checkout pages.

It sounds like you may be using a payment gateway that isn’t compatible with the gift cards plugin. Can you send us a WooCommerce system report and we will see if there is something that we can do regarding the third party payment gateway. Log into your WordPress admin are and click on WooCommerce -> Status -> Get System Report.

It sounds like the payment gateway plugin is skipping the normal flow for the order status. Try enabling this setting under Pimwick Plugins > PW Gift Cards > Settings > Send When Payment Received

I am marking this thread as resolved, let us know if you have any other questions.

If the Order Total is zero, WooCommerce will not collect payment information for the order since there is no amount to charge. You can confirm this by using a standard WooCommerce Coupon that provides 100% off the cart. No payment should be collected.

It sounds like this error is coming from another plugin. Deactivate all plugins except for WooCommerce and our plugin. If this solves the problem gradually activate your plugins one by one, until you spot the problematic plugin.

I was able to reproduce a negative amount on the sales report in our tests. It matched the tax amount exactly so it looks like that is the source of the issue. We will update this thread when we have more information and a fix.