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Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter pinomolinari

    (@pinomolinari)

    Good morning Paulo,
    thank you for checking on my issue. I have rearrange things around and I am now able to have regoular flat shipping working for the main continental USA. The sub zone Tulsa should have a separate flat fee of $5 but the sub zone is not loading correctly so the shipping cost for Tulsa is the same than everywhere else.

    Thread Starter pinomolinari

    (@pinomolinari)

    Andre’ thank you.
    1 I have made the check out page with CrocoBlock WooBuilder. That’s why you cannot see it in the report.
    2. I have not tried that! Thank you.
    3. Yes you should enter also a Tulsa metro zip code.

    Thread Starter pinomolinari

    (@pinomolinari)

    Hi Igor,
    what do you mean by updates? I always keep up with updates but it is difficult to determine which one happened recently.
    As of now the Main Market zone works, but the Tulsa metro subzone it is not picked up for some reason.

    I have tried disabilitating all the plugins and switching theme. No dice.

    Thread Starter pinomolinari

    (@pinomolinari)

    Sure thing Paulo,
    here it is. Also the confusing part is that if I log in as a registered User the shipping calculator works.

    Here are my shipping settings
    https://snipboard.io/FQxpvh.jpg

    Thread Starter pinomolinari

    (@pinomolinari)

    Hi there Oyadeyi, thanks for your reply.

    Here is the system report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://olivando.store
    Site address (URL): https://olivando.store
    WC Version: 6.2.0
    REST API Version: ? 6.2.0
    WC Blocks Version: ? 6.7.3
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.1.0
    Log Directory Writable: ?
    WP Version: 5.9
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.27
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1l-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.2.0
    WC Database Prefix: rhd_
    Total Database Size: 36.24MB
    Database Data Size: 31.67MB
    Database Index Size: 4.57MB
    rhd_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
    rhd_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rhd_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    rhd_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    rhd_woocommerce_order_itemmeta: Data: 0.17MB + Index: 0.17MB + Engine InnoDB
    rhd_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    rhd_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rhd_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rhd_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rhd_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rhd_actionscheduler_actions: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
    rhd_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rhd_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rhd_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    rhd_aioseo_cache: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
    rhd_aioseo_notifications: Data: 0.03MB + Index: 0.06MB + Engine InnoDB
    rhd_aioseo_posts: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
    rhd_cartflows_ca_cart_abandonment: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    rhd_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rhd_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rhd_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rhd_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rhd_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rhd_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rhd_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_comments: Data: 0.16MB + Index: 0.09MB + Engine InnoDB
    rhd_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    rhd_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    rhd_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rhd_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rhd_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rhd_newsletter: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    rhd_newsletter_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rhd_newsletter_sent: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_newsletter_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_newsletter_user_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rhd_options: Data: 11.05MB + Index: 0.14MB + Engine InnoDB
    rhd_postmeta: Data: 14.52MB + Index: 2.00MB + Engine InnoDB
    rhd_posts: Data: 3.52MB + Index: 0.23MB + Engine InnoDB
    rhd_sgs_log_events: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
    rhd_sgs_log_visitors: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    rhd_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rhd_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_usermeta: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    rhd_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    rhd_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    rhd_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rhd_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rhd_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    rhd_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    rhd_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rhd_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    rhd_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rhd_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rhd_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rhd_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rhd_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rhd_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rhd_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 108
    cookielawinfo: 6
    custom_css: 1
    customize_changeset: 7
    elementor_library: 5
    jet-woo-builder: 11
    nav_menu_item: 22
    page: 14
    popup: 3
    popup_theme: 8
    post: 4
    product: 12
    revision: 750
    shop_coupon: 1
    shop_order: 127
    shop_order_refund: 3
    wp_global_styles: 1
    wpforms: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (30) ###
    
    All in One SEO: by All in One SEO Team – 4.1.7
    Astra Pro: by Brainstorm Force – 3.6.5
    Starter Templates: by Brainstorm Force – 3.1.3
    GDPR Cookie Consent: by WebToffee – 2.0.9
    Elementor Pro: by Elementor.com – 3.6.1
    Elementor: by Elementor.com – 3.5.5
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.3.4
    JetWooBuilder For Elementor: by Crocoblock – 1.11.4
    Jetpack: by Automattic – 10.6
    Newsletter - Extended Composer Blocks: by The Newsletter Team – 1.3.7
    Newsletter - Addons Manager: by The Newsletter Team – 1.1.6
    Newsletter - Import: by The Newsletter Team – 1.2.9
    Newsletter - Reports and Retargeting: by The Newsletter Team – 4.4.3
    Newsletter - Sendinblue: by The Newsletter Team – 1.1.1
    Newsletter - WooCommerce: by The Newsletter Team – 1.7.4
    Newsletter - WP Forms Addon: by The Newsletter Team – 1.1.0
    Newsletter: by Stefano Lissa & The Newsletter Team – 7.3.7
    Popup Maker: by Popup Maker – 1.16.4
    SiteGround Optimizer: by SiteGround – 7.0.2
    SiteGround Security: by SiteGround – 1.1.3
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.13
    WooCommerce Stripe Gateway: by WooCommerce – 6.1.0
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.23
    WooCommerce - ShipStation Integration: by WooCommerce – 4.1.48
    Woocommerce Side Cart Premium: by XootiX – 3.1
    WooCommerce Wholesale Prices Premium: by Rymera Web Co – 1.27.2
    WooCommerce Wholesale Prices: by Rymera Web Co – 2.0
    WooCommerce: by Automattic – 6.2.0
    WP Mail SMTP: by WPForms – 3.2.1
    WPForms Lite: by WPForms – 1.7.2.1
    
    ### Inactive Plugins (5) ###
    
    Finpose: by Finpose – 4.4.2
    Mailchimp for WooCommerce: by Mailchimp – 2.5.4
    Shortcode in Menus: by Gagan Deep Singh – 3.5.1
    SiteGround Central: by SiteGround – 2.0.3
    Under Construction: by WebFactory Ltd – 3.92
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #1306 - /store/
    Cart: ? Page not set
    Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: #1303 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Astra
    Version: 3.7.7
    Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: /home/customer/www/olivando.store/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/form-checkout.php
    /home/customer/www/olivando.store/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/dashboard.php
    /home/customer/www/olivando.store/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/my-account.php
    
    ### Action Scheduler ###
    
    Complete: 200
    Oldest: 2022-01-12 11:45:32 +0000
    Newest: 2022-02-12 07:58:07 +0000
    
    Pending: 10
    Oldest: 2022-02-12 08:13:07 +0000
    Newest: 2022-02-15 21:07:08 +0000
    
    ### Status report information ###
    
    Generated at: 2022-02-12 08:12:32 +00:00
    

    LOGS
    —————

    2022-02-10T17:40:50+00:00 ERROR Spec is invalid because the locale could not be retrieved in feed
    2022-02-10T17:40:50+00:00 ERROR stdClass Object
    (
        [slug] => lead_gen_existing_customers_1
        [type] => marketing
        [status] => unactioned
        [is_snoozable] => 0
        [source] => woocommerce.com
        [locales] => Array
            (
                [0] => stdClass Object
                    (
                        [locale] => 
                        [title] => Talk to a consultant
                        [content] => As your business grows, you want to optimize costs, streamline operations, and sell more. We can help. Talk to us about how you can get the most out of WooCommerce.
                    )
    
            )
    
        [actions] => Array
            (
                [0] => stdClass Object
                    (
                        [name] => lead_gen_existing_customers_1
                        [locales] => Array
                            (
                                [0] => stdClass Object
                                    (
                                        [locale] => en_US
                                        [label] => Yes, please
                                    )
    
                            )
    
                        [url] => https://woocommerce.com/take-your-business-to-the-next-level/
                        [url_is_admin_query] => 
                        [is_primary] => 
                        [status] => actioned
                    )
    
            )
    
        [rules] => Array
            (
                [0] => stdClass Object
                    (
                        [type] => publish_after_time
                        [publish_after] => 2022-02-10 18:10:54
                    )
    
                [1] => stdClass Object
                    (
                        [type] => publish_before_time
                        [publish_before] => 2022-02-13 23:59:00
                    )
    
                [2] => stdClass Object
                    (
                        [type] => or
                        [operands] => Array
                            (
                                [0] => stdClass Object
                                    (
                                        [type] => base_location_country
                                        [operation] => =
                                        [value] => US
                                    )
    
                                [1] => stdClass Object
                                    (
                                        [type] => base_location_country
                                        [operation] => =
                                        [value] => CA
                                    )
    
                                [2] => stdClass Object
                                    (
                                        [type] => base_location_country
                                        [operation] => =
                                        [value] => ZA
                                    )
    
                            )
    
                    )
    
            )
    
    )
Viewing 5 replies - 1 through 5 (of 5 total)