Pinpoint World Support

Hi,

We updated the plugin to allow the template files to be saved outside the plugin.
You will have to create the following folder wp-content/dopbsp-templates and copy the templates there.
We will not add in version 2 of the plugin colour settings as we are working on a new version that has this feature.

Best Regards,
Support Team

Hi,

Is it possible to write us via the contact page here: https://pinpoint.world/contact with a link to check?

Best Regards,
Support Team

Hi,

So the Google Sync needs to following parameters to work.
Client ID
Client Secret
Project ID
Calendar ID
Token URI
The first 3 (Client ID, Client Secret, Project ID) you get them from the console.developers.google.com, credentials page.
The Calendar ID is you Google Calendar id you want to sync with.
The Token URI is the link where the Pinpoint Booking Calendar is located for example https://yourdomain.com/my-booking-page/ and it has to be also inserted in the “Authorized redirect URIs” in the credentials page.
We did have problems syncing on localhost as we could add the domains in the Google Project. We recommend that you try syncing once the website is on a server.
Hope this makes things a little more clear.

Best Regards,
Support Team

Hi,

The plugin can’t have both days and hours working at the same time.

Best Regards,
Support Team

Hi,

I found the following error:
PHP Fatal error: Cannot declare class PHPMailer\PHPMailer\SMTP, because the name is already in use in /home/hotelc1q/public_html/wp-includes/PHPMailer/SMTP.php on line 31

We found the error was caused by UpiCRM – Lead Management and Contact Form DB for all forms. We deactivated UpiCRM and it seems to work now.

Best Regards,
Support Team

Hi,

It seems that the Fatal error is the issue and from the looks of it it’s an error from the Google Sync. Could you tell how the token URI looks like and how the URI from the project looks like?

Best Regards,
Support Team

Hi,

We are not sure if that would be the problem. But you can enable WP_DEBUG and WP_DEBUG_LOG so we can see the error. For more info here: https://www.ads-software.com/support/article/debugging-in-wordpress/

Regarding the Google calendar sync, it’s ok for the calendar to be empty. But for example, if you add an event in the Google Calendar from 9:00-10:00 in one day and you have and interval 9:00-10:00 available in the Pinpoint Booking System calendar, the hour interval will be blocked.

Hi,

The issue can be for multiple reasons, we would need to see the backend errors to fix it. Could you write to us via de contact form here: https://pinpoint.world/contact and provide more information?
If the intervals that are booked in the Google Calendar coincide with the available intervals in the Pinpoint Booking System the system will block does days. But will not create availability from Google Calendar.

Best Regards,
Support Team

Hi,

Do you have the latest version of the plugin?

Best Regards,
Support Team

Hi,

To modify the date the way you want, go to plugin folder includes/reservations/class-backend-reservation-notifications.php line 374 and replace

$message = str_replace('|'.mb_strtoupper($key).'|',
                                           $DOPBSP->classes->prototypes->setDateToFormat($value,
                                                                                         $settings_calendar->date_type,
                                                                                         array($DOPBSP->text('MONTH_JANUARY'),
                                                                                               $DOPBSP->text('MONTH_FEBRUARY'),
                                                                                               $DOPBSP->text('MONTH_MARCH'),
                                                                                               $DOPBSP->text('MONTH_APRIL'),
                                                                                               $DOPBSP->text('MONTH_MAY'),
                                                                                               $DOPBSP->text('MONTH_JUNE'),
                                                                                               $DOPBSP->text('MONTH_JULY'),
                                                                                               $DOPBSP->text('MONTH_AUGUST'),
                                                                                               $DOPBSP->text('MONTH_SEPTEMBER'),
                                                                                               $DOPBSP->text('MONTH_OCTOBER'),
                                                                                               $DOPBSP->text('MONTH_NOVEMBER'),
                                                                                               $DOPBSP->text('MONTH_DECEMBER'))),
                                           $message);

with

$message = str_replace('|'.mb_strtoupper($key).'|',
                                           $value,
                                           $message);

Best Regards,
Support Team

• This reply was modified 3 years, 10 months ago by Pinpoint World Support.

Hi,

The error message comes from Stripe directly and the plugin doesn’t translate it.

Best Regards,
Support Team

Hi,

I don’t think the changes in that topic are still valid as we updated the plugin to fix the format issue. Try to revert these changes.

Best Regards,
Support Team

Hi,

We fixed this issue a couple of updates ago. What version of the plugin are you using?

Best Regards,
Support Team

Hi,

We checked and we can’t replicate the issue. The system gives an error when the credit card fields aren’t filled so a user can’t book without payment.

Best Regards,
Support Team

Hi,

We will check this issue and we will include a fix in the next update.

Best Regards,
Support Team