piriland

Hi, @nsinelnikov thanks for your reply.

I have it hosted on altervista, I have no idea if this is considered a multisite install, I guess so.

Currently active and running plugins:
– Capability Manager Enhanced
– Cohttps://www.gmail.com/ursePress
– GTranslate
– Media From FTP
– VFB Pro
– Visitor Maps and Who’s Online
– WP Maintenance Mode
and, of course,
– Ultimate Member
– Ultimate Member – Terms & Conditions

I have other plugins installed, but deactivated.

Thanks for any help you can provide!

@mitkoradev it works!

Thanks, thanks, thanks, thanks (and a thousand times more) thanks!!

Hi @ultimatemembersupport,

Any idea on how to solve this? It is becoming quite an issue and I’d need to find a solution in a short time…Any suggestion would be appreciated.

Thanks a lot

Hi @ultimatemembersupport thanks for replying.

Yes, I have the reCaptcha installed, but I installed it AFTER I got that problem and it didn’t solve. Furthermore, I can’t use the extension, as I have the site on an altervista subdomain and (if I am correct) the extension doesn’t work directly on subdomains.

As you could probably see from my second post, I also have the same issue on another site with different plugins installed.

I already had a conflict test and the same issue occurs also if UM is the only active plugin and on two different themes.

I frankly have no idea how to solve it. Nobody can log-in (I do from wp-admin, but I can’t from the login page) and all content restrictions are not working as they were based on UM Roles and to keep the site running I had to disable log-in.

Thanks for any help you can give.

As a further note:

I have the same issue on another site at https://farmina.altervista.org
I did not take any action on the site, so I’m now guessing it is not due to the other plugin update I did.
I cannot understand why this occurs and it is frustrating, as I have a lot of users complaining and I have no idea how to fix it.

Looking forward to any help.

BR

Update:
I’ve not been able to restore the plugin and managed in another way (new free website and clean installation of the plugin).

Thanks for the assistance anyway

Hi Alex,

thanks for your assistance.
I will try a different version of the plugin.
I actually wanted to use your plugin as I checked many others and yours is the only one I found that has an excellent admin control of results, which is crucial for our feedbacks.

I wish it works with an older version!

thanks again for the support

I used the “fake” email address that comes with altervista hosting:

[ redacted ]

And “Farmina Test Informatori” as Name to display.

Thanks for your help!

• This reply was modified 7 years, 7 months ago by Jan Dembowski.

Hi Alex,

Unfortunately it does not work.
Admin menu link is still missing.

I have no idea how to solve it…and I’m quite in a rush because I should prepare the quiz in a short time as I have around 40 people who should take it next week…

Hi Alex,

thanks for your attention.
Yes, I deactivated, reactivated, uninstalled, re-installed and nothing changed.
Also, the admin menu link is missing.

I saw a few months ago someone had a similar issue by changing the colors for feedbacks…and unfortunately, I could not find any possible solution in that topic.

I host the site on altervista, I don’t know if this may help you in guessing what happened.

I think it might be some kind of database corruption, but actually, I had the same issue on 2 different websites (both hosted on altervista).

I wish you can figure out what that could be…I’m not that good in trying to hack the code ??