Thank you @aakash8 for yor answer,
we contacted with our hosting provider and they said that we must to edit the php.ini file. We edited the php.ini file and it’s working as you can see in the phpinfo screenshot:
Elementor PHP memory limit not working
The phpinfo is showing 256M, but elementor system information is not showing this value. Our hosting provider said us that the php.ini file is not recursive, and only applies the current url folder, and said us that we must to use this php.ini file into the 3 following folders:
/
/wp-content/
/wp-conten/plugins/
But elementor it’s still not recognizing the php.ini file. It seems that it’s a Elementor problem, not a hosting problem.
KR.