pjones1969

Just wanted to follow up that the problem has been resolved. Thanks Lisa.

I went to contact the Theme creator for support, and seen this was not an isolated problem AT ALL. Answer was already in older threads. ??

Solution for those interested:

From Dashboard go to Elementor, then settings, then Features tab…from there disable ‘inline font icons’.

After clearing the cache, I have no problem seeing the menu from mobile devices now. ??

Thanks Lisa, I will definitely try those those suggestions. ??

Hotelone stepped up and did a theme update that resolved this. Thanks everyone.

Got the yellow border resolved, it was the “smush” plugin that needed to go.

Thanks everyone for your help!

That did work, thanks so much!!

If you have any idea of how to remove the yellow frame, that would be awesome. ?? Otherwise, thank you….and I will keep looking for that answer. lol

Andrew, thanks again for responding here. Unfortunately that code didn’t work for me, but I sure appreciate you trying.

Steven, your response was spot on. Although it was not the answer I was looking for….when I went to “inspect” it (don’t always understand that), and hovered over that area to see the code…it’s all attached.

Editing the css file to remove the .subheader (or whatever code it was), it removes everything. Seems they did not separate it within the theme. Sadly, creating a “child theme” is far above my pay grade….they can deal with it. lol

Appreciate you both!

Thank you….I look forward to it.

My apologies to both, in the midst of all this…I had deleted the featured image on cabin 14 and not replaced it. Ugh (that certainly creates an image problem, lol)

However, I included the link to cabin 11….as it does not load like the others. The problem is still there I’m afraid, but the link I gave you was a poor choice.

This accommodation category has 2 cabins, neither featured image loads…
https://pinetopcabingetaway.com/accommodation-category/sleeps-up-to-16/

Another category that sleeps up to 8 has 4 cabins, and all load perfectly. So confused.
https://pinetopcabingetaway.com/accommodation-category/sleeps-up-to-6/

When I inspect it, I see the differences….just not sure how to get to the solution.

Thanks again!

You both are just awesome. Cannot thank you enough for taking the time to help. Running errands, but did post where you suggested Andrew (thanks again), and for sure I will look into what you mentioned Paul.

You both friggin rock!

Thanks Steve!

It seems Motopress was trying to help, and my email server was not allowing the emails.

He emailed me directly after seeing this, and has not stopped “being available” to help since. I don’t see how I can go back into my original post to edit it…just wanted to let others know that when contacting them for support, it seems to work better if you use a more relaxed server such as gmail. (just an FYI)

Anyway, I appreciate them stepping up and feel much better about purchasing this plugin. ??

A few screenshots I hope can help.

https://ibb.co/dEFpvn
https://ibb.co/bAQm87
https://ibb.co/bQ92gS