PMEngland

Thanks to all

OK, lets draw a line under this issue. Nothing is perfect in life, and yes WordPress is free which is great. Volunteers do a fantastic job with not just their time but also their ideas and enthusiasm and I do appreciate that as well. All I ask for the future is this; Clear communications reduce frustration and the very fact that this topic has been raised is a clear indication that either I cannot see the wood for the trees (with their many branches), or perhaps I have arrived in the wrong forest – but I don’t think so!

My WordPress is working but I know that it could work better, and it will in time. The many areas of support on www.ads-software.com that I will eventually find will be useful I am sure. There are many out there though who will never find that support and guidance because they will be confused and will actually give up without finding the solution. That will not only be a shame for them but also for WordPress.

So all I ask is this, de-confuse by the use of clear written communications – dot the i’s and cross the t’s if need be – yes there are some idiots out like me who need just a little better clarification; and do not put multiple hyperlinks in mid sentences as they can be very distracting and unhelpful.

Thanks

Your response is somewhat patronising and does not attempt to address the issues. Being confused and finding things too complexed are not the same. There isn’t anything so far that is too complex about WordPress itself other than the confusing messages www.ads-software.com presents – choosing the right routeways for example – there are too many to choose from. The website www.ads-software.com does not give me a good customer experience, it sends me round in circles and gives far to much in-sentence diversions. In other words make it clear and simple. Lay out your help and support in a way that does not overwhelm the individual, after all you don’t have to be a scientist to use this system – or do you!