pochod

Thank you for the 5-star review! We’re glad our app helps your customers find the right products. If you need anything, feel free to reach out.

Hello,

Unfortunatey, we did not find a way yet to display the quiz results on a customer account in WooCommerce/WordPress. Should we find a way in the future we will make sure to update our documentation: https://docs.revenuehunt.com/how-to-guides/show-quiz-on-customer-profile/

Thank you! We’re glad you’re enjoying the plugin and our support. We’re always here to help!

Hi there,

Thanks for reaching out.

The data-timeout cookie is not essential to the operation of the quiz, it is used only if you want to show the quiz using the auto-popup:

https://revenuehunt.com/faqs/publish-quiz-on-your-store-automatic-popup/

This is the relevant part of the article:

So the cookie is relevant if you are using the auto-pop up feature.

I hope this clarifies things, feel free to reach out?to our support directly if?you have any other questions. https://revenuehunt.com/contact/

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve enjoyed building your product quiz and have had a great experience with our support team. It’s fantastic to know that our tutorials and customer service have been helpful to you. We appreciate your decision to move to the paid Basic plan, and we look forward to continuing to support you as you add the final touches to your quiz. Don’t hesitate to reach out if you need any help with connecting to Klaviyo or anything else. Thanks again for choosing us and for taking the time to write this review!

Hello @markbarna, I’ve sent this link in the other support threads as well, please check it out:

https://revenuehunt.com/faqs/troubleshooting-product-recommendation-quiz-app-issues-for-wordpress-woocommerce/

It explains the reasons for these errors and possible solutions.

If you’ve exhausted all listed solutions without success, the errors may be due to some specific configurations in your website. In such cases, you may need to consult your developer, hosting provider or review server logs for potential clues. Unfortunately, our capacity to assist is limited in these scenarios.

Hello,

Please take a look at the following article:

https://revenuehunt.com/faqs/troubleshooting-product-recommendation-quiz-app-issues-for-wordpress-woocommerce/

It explains the possible reasons for this error and prosposes some solutions.

Hope this helps!

Thank you for taking the time to share your feedback, Gregory! We’re so happy you found our tool and we’ll make sure to pass the compliments to our support team.

Thank you for your kind words about our solution, Nico! Your recommendation means a lot to our team. Happy quizzing and if you have any other questions, don’t hesitate to reach out.

Hello,

We run a full sync of your catalog every 24 hours. If you’re missing products or categories from the list, you can also run a product sync from the app’s dashboard. Here’s how to do that:

https://revenuehunt.com/faqs/products-collections-not-showing-choices-dropdown/

In about 30-60 minutes from launching all your products?and categories will be up to date.

Hello,

I’m afraid we do not have any shortcodes to provide but this article explains how to publish an inline quiz on your WooCommerce website:

https://revenuehunt.com/faqs/publish-quiz-on-your-store-embedded-inline/#articleTOC_12

You basically generate an inline code from the Share > Inline tab and can add it anywhere you like on your website.

Have you already tried deactivating all your plugins?+ trying to activate/authenticate ours only?

Unfortunately, as the article mentions, sometimes another plugin, a security setting, or even something like?cloudflare?could be preventing us from fetching your data correctly… I’m afraid we list all possible ways we know of troubleshooting this error in our guide.

Perhaps you can get in touch with your hosting provider or check the server logs to see if one can spot the issue (some customers that had this issue were able to see where the issue was originating from this way).

Please let me?know if you have any questions, or if your hosting provider/developer needs any further information to troubleshoot the issue, I’d be more than happy to help.

You can reach out to our support directly here:

https://revenuehunt.com/contact/

Hello,
Thanks for reaching out. In the case of this error, we recommend checking the following article with your developer:

https://revenuehunt.com/faqs/woocommerce-error-request-consumer-data/

It lists the most common causes for this error. It is usually something in the configuration of your website or another plugin that blocks our access to your WooCommerce API.

Thank you, Marlize! We’re thrilled to hear that you find our system easy to use. Your feedback is much appreciated, especially by our support team.

We’re so glad we could assist you promptly and alleviate the issue. Thank you for your kind words, and if you have any more questions or concerns in the future, don’t hesitate to reach out.