Iain Poulson

Hey @a4jpcom, I’m the product manager for ACF and I’m sorry to hear this feedback. I’m a bit confused at what you are seeing. We haven’t updated the plugin with sales messages and removed all the options. The free ACF plugin has the same feature set as it always have.

Perhaps there is an issue on your install and our support team would be happy to dig in for you – https://www.advancedcustomfields.com/contact/

Hey @vutruso, I’m Iain the ACF product manager. Sorry to hear you didn’t have a good experience with our support. Please feel free to send a message via our support form so we can track down your previous support tickets and I can look into it.

We also recommend setting the plugin to save the Instagram images to the media library. Instagram often changes the URL structure of its images, so linking directly to them can result in broken images like this.

Check out https://deliciousbrains.com/wordpress-post-guids-sometimes-update/

Thanks for the update, glad the migration worked. Hope your host helps you with your server issue ??

Hi @red-apple, thanks for the report and sorry for the issue here.

If you do get chance, please could you edit your wp-config.php file to replace this line –

define( ‘WP_DEBUG’, false );

With these lines –

define(‘WP_DEBUG’, true);
define(‘WP_DEBUG_LOG’, true);
define(‘WP_DEBUG_DISPLAY’, false);

This means that any errors are logged to `/wp-content/debug.log’, because some errors are not visible on screen.

More details about that at https://codex.www.ads-software.com/Editing_wp-config.php#Debug

Can you then retry the process with version 2.0 and paste the contents of the debug.log file that should be created. Thanks!

Thanks @t-p, just to rule it out – could you try another browser?

Hey @mwelander82

Can you turn on the ‘Check this to bypass the is_home() check when the plugin auto posts.’ setting and visit your site a couple of times.

If that doesn’t work check ‘Enable Debug Mode’ and then send the debug file via https://intagrate.io/contact/

Can you please check your browser’s debugging console to see if there are any errors reported when this occurs?

For instructions on how to do this, see https://www.ads-software.com/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis

Hey @wpatipl2021 apologies for the delay – it’s likely either our reply or yours has gone to spam in our ticketing system, as we don’t have any open tickets right now.

Can you send me a message via https://intagrate.io/contact/ with the email address you used previously and I’ll check it out.

Thanks @ike76 – this is fixed in 1.0.2 just released ??

First thing to try is a disconnect and reconnect. Then select the last image that was successfully posted from the dropdown in the settings, so new posts should be posted.

Hey @nnexus, Instagram often changes the URL format for their media, so I recommend setting the ‘Save image to media library’ setting, so you own the media and the URL won’t change.

AFAIK lazy loading is enabled by default on images in WordPress 5.4

This forum is only for the support of the lite version. Pro support is via https://intagrate.io/support/

Saying that, you need to update to the latest version to have that issue fixed ??