PommyPete

Thanks for the reply. I am pointing them at the two cloudflare nameservers as they instruct. Last night I paused cloudflare but the issue is still occuring. I am going to look at moving the nameservers back to point directly at the nameservers of Digital Ocean so to completely remove cloudflare to rule this out entirely. its strange as this setup has been in place for a few years and nothing changed (thats what they all say!) when this issue started happening.

I just uploaded this and overwrote the plugin folder and it seems to work ?? I will push it live and see if payments come through.

Thanks very much! ??

No problem. when you enter the credit card details in our checkout and click submit, the form refreshes to the top of our checkout with this 9internal server error. It happened when we updated the plugin.

Good news however, I have had a dev site set up a couple of days ago to test offline an upgrade to woocommerce 3.0.8 from 2.6.14 (after learning from updating your plugin on the live site!) and I just went and enabled your plugin and it appears to work now (i put an invalid number in but now it comes back with Payment error: 23-Invalid account number, instead of the internal error so guessing we have moved on).

Of course, it might not be the woo commerce plugin, a good few plugins wont work on the dev site and are disabled and a few woocommerce related ones were updated but it does appear to be a conflict of some sort.

If you haven’t figured a fix on your side, I am planning to make the move in the next few weeks after testing and fixing some theme issues. It looks like it might sort itself out so I can deal with using the standard PayPal plugin short term if I have to. Though if you find a fix I would gladly give it a go!

Thanks
Peter

Sorry to rush you but we cant take integrated payments at the moment due to this. Any update on this issue at all?

Thanks
Peter

I am confused sorry. so the post a few above where I pasted the warnings and errors are or are not what you need? ie:

Jun 15, 10:46:21

PHP Warning: Division by zero in /srv/users/serverpilot/apps/cleardog/public/wp-content/plugins/paypal-woocommerce-release/paypal-for-woocommerce.php on line 571

Jun 15, 10:46:21

PHP Warning: Division by zero in /srv/users/serverpilot/apps/cleardog/public/wp-content/plugins/paypal-woocommerce-release/paypal-for-woocommerce.php on line 576

Jun 15, 10:46:21

PHP Warning: Division by zero in /srv/users/serverpilot/apps/cleardog/public/wp-content/plugins/paypal-woocommerce-release/paypal-for-woocommerce.php on line 571

Jun 15, 10:46:21

PHP Warning: Division by zero in /srv/users/serverpilot/apps/cleardog/public/wp-content/plugins/paypal-woocommerce-release/paypal-for-woocommerce.php on line 576

Jun 15, 10:46:21

PHP Fatal error: Call to undefined function wc_get_logger() in /srv/users/serverpilot/apps/cleardog/public/wp-content/plugins/paypal-woocommerce-release/classes/wc-gateway-paypal-pro-payflow-angelleye.php on line 134

these are the only errors I see in the PHP log. please let me know where to find any others you require

Thanks

It just says internal server error in the checkout.

I pulled everything from the PHP log when I tried to checkout and put it above which shows the warnings and fatal error. Is there somewhere else I can find more detail than this?

Thanks

I installed the release branch after upgrading the normal plugin and getting the error so this would have been yesterday morning. I did so as I looked on this forum and saw this post: https://www.ads-software.com/support/topic/internal-server-error-on-latest-update/ which showed the same error I was getting, and the release you linked to which fixed it. Unfortunately while it fixed it for them it didn’t for me.

The steps I took were I deactivated the old one and installed and activated the new one, then realised I should have deleted the old one so I deleted them both then installed just the release one and that’s where I am now.

looking in my wp-admin/plugins folder I only have one folder for paypal – paypal-woocommerce-release. I have had a dev-site set up for testing in my public folder though from a snap shot this morning so that about as close as I can get to having two installs.

Let me know if this makes sense. I am no developer, just a site owner so am learning as I go here.

No worries, here we go:

Jun 15, 10:46:21

PHP Warning: Division by zero in /srv/users/serverpilot/apps/cleardog/public/wp-content/plugins/paypal-woocommerce-release/paypal-for-woocommerce.php on line 571

Jun 15, 10:46:21

PHP Warning: Division by zero in /srv/users/serverpilot/apps/cleardog/public/wp-content/plugins/paypal-woocommerce-release/paypal-for-woocommerce.php on line 576

Jun 15, 10:46:21

PHP Warning: Division by zero in /srv/users/serverpilot/apps/cleardog/public/wp-content/plugins/paypal-woocommerce-release/paypal-for-woocommerce.php on line 571

Jun 15, 10:46:21

PHP Warning: Division by zero in /srv/users/serverpilot/apps/cleardog/public/wp-content/plugins/paypal-woocommerce-release/paypal-for-woocommerce.php on line 576

Jun 15, 10:46:21

PHP Fatal error: Call to undefined function wc_get_logger() in /srv/users/serverpilot/apps/cleardog/public/wp-content/plugins/paypal-woocommerce-release/classes/wc-gateway-paypal-pro-payflow-angelleye.php on line 134

Hi oliver, thanks for the reply.

I have emptied the caches locally in wordpress using a plugin and also cleared cloudflares cache and also tried on 3 different browsers (EE, Fireforx, Chrome) and different PCs and always get the same result of an internal server error after submitting the credit card details.

Any ideas?

Thanks
Peter

Hi Kim, thanks for the feedback. I had to do similar for an older version of our website where I basically created pages for all the categories and then pasted the category codes in to each page.

A little more investigation, I have found that the problem exists across basic themes like the twenty thirteen and fourteen but it doesnt happen on an old theme I have used in the past (called elegance from storefront themes). So perhaps this is theme related. I have emailed the theme provider and asked their take. If I get a solution I will let you know. Otherwise I will use pages and pate the codes like you.

Cheers
Peter

Hi Kim,

Did you figure this out? I have a number of categories which I make into menu options just like it sounds you are doing. However, when you select a category, the first thing you see is a picture of the last product added to that category, then under you see the breadcrumbs and a grid of the products in that category as expected. I just cant seem to get rid of this picture and it serves no purpose. I have done this method in an older version of my site which I am updating and it works fine.

If you go to the top level products-page, you see a perfect gris, its only when you view the product category pages.

Cheers
Peter