popcornnroses

OK, I have deactivated all the plug-ins from the four main subsites on my full site. This has fixed two of the subsites, https://ecinemaone.pnrnetworks.com and https://ecinemaboston.pnrnetworks.com. However, two other subsites are still getting the 404 errors, https://thekirkhamreport.pnrnetworks.com and https://ringaroundtherosie.pnrnetworks.com. So obviously, this is not completely plug-in related as I’d hoped. I had hoped they would all work and I could track down the common plug-ins and eliminate them completely, but that’s not going to work now. So I’m at a crossroads again, and any advice or direction someone can provide would be much appreciated, thank you!

OK, having just checked out the main subsite from the front end, the links are working again there with the plug ins removed. The other sites are still down and having the issue though, so I definitely think it’s a plug in issue somewhere. Now I just need to find out which one it is. Just a progress report, but I may be able to figure this out now…

OK, over the last few days, I’ve deactivated all the master plug ins and all the plugins on one of the sites, eCinemaOne, to see if I can get anything to work. However, after deactivating everything, when I try to install Twenty Twenty One theme, ALL the links and ALL the articles disappear. The only ones left are outside links that were still working in the first place. So I haven’t yet installed Query Monitor because there are no active links left on the site to query. I’m not sure what the next step to try might be, so if someone could point me in the right direction, I’d appreciate it. I’ve never run into this complex of an issue before, and I am completely baffled as to how to resolve it. Thanks for the suggestions so far, hopefully we can get to the bottom of this soon…

AH….that must be it then. My site has them embedded in the web pages. Thanks for the two plugin links, I will check them out!

Cheers,

TC

Still in the same place. I didn’t move any of the files, just the site; the files are hosted away from the site.

No, I DID change the domain – from subsite.subsite.domain.com to subsite.domain.com. And I changed ISP’s as well. So what am I looking for, and where do I change it, if it does indeed need changed? Can I use the PowerPress tools instructions you mentioned earlier?

I’m sorry, I should have worded things better. My podcasts are stored on a central server service already, and I use PowerPress to publish only, so that’s not an issue. Nor are the feeds, which should still be correct, because they pull directly from where they’re stored. So if I’m understanding you correctly, if those aren’t changing then I shouldn’t have a problem at all, despite what my new ISP people are telling me, correct? Do I need to make any other changes?

OK, well, this was finally figured out by GoDaddy tech this morning. Everything is working now…well, nearly everything. It WAS a server error – They had set things slightly wrong when it was moved, and that’s what was causing the issue.

I’m sorry for the confusion above, obviously I was mistaken in what was needed. The PARENT site is popcornnroses.com but the wordpress is installed at pnrnetworks.popcornnroses.com. My apologies for confusing you.

Thanks for all your attempts to help me out, it’s appreciated!

It also occurs to me that I never included the full error i’m getting when trying to access my Network Admin . It is going to https://popcornnroses.com/wp-admin/network/ and the error pops up:

Not Found

The requested URL /wp-admin/network/ was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

So that’s what I keep seeing – sorry I never posted it in full before, in case it’s useful.

Thanks!

I tried putting the line in where (I think) you said it needed to be and I got a parsing error, unexpected define on line 84 error message. Do I need to remove something above, because the Allow_multisite command is further up and is marked “true” where it is..

Sorry i’m such a pleb at coding on this stuff.

Thanks!

Sorry about the various protocols…:-)

So I will add the info you suggested, and the line above as indicated and see where that goes.

The folder name where the site was on the old site, and where it is on the new server is the same – PNRNetworks. I no longer have access to the old site. I’m not certain I know what I am running a search for – the folder name itself? When I search, what should I be looking for?

Thanks!

Here’s what I have in my wp-config file (password removed of course!); I am posting the entire thing because I don’t see or can’t find a “multisite” section..which might be a big part of the problem…

/** The Database Collate type. Don't change this if in doubt. */
define('DB_COLLATE', '');
define ('WP_ALLOW_MULTISITE' , true ) ;

[snip]

define('WP_DEBUG', '');
define( 'MULTISITE', true );
define( 'SUBDOMAIN_INSTALL', true );
$base = '/';
define( 'DOMAIN_CURRENT_SITE', 'popcornnroses.com' );
define( 'PATH_CURRENT_SITE', '/' );
define( 'SITE_ID_CURRENT_SITE', 1 );
define( 'BLOG_ID_CURRENT_SITE', 1 );
/* That's all, stop editing! Happy blogging. */

Now, where do I look for what might need changed? I can probably make the changes with some guidance…:-)

I don’t actually see a “multisite” area, even though it is working correctly…

TC Kirkham
PNR Networks

Bet – yes. Everything is working fine except I get an error when I try to access my Network Admin area – the site itself is fine, as is my hosting dashboard within cPanel.

Mika – is it ok to post contents of wp-config here? Maybe someone can see something I missed.

Thanks,

TC Kirkham
PNR Networks

Well, here’s the contents of my .htaccess file:

RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]

# uploaded files
RewriteRule ^files/(.+) wp-includes/ms-files.php?file=$1 [L]

RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^ - [L]
RewriteRule . index.php [L]

Now, i’m a complete code pleb, so I’m not sure what this should look like but the people at GoDaddy tell me it’s correct.

What entries in the database should I be specifically looking at, and what am I looking for? As I said, I did check the ones listed in the basic help article, and they all seemed to be ok.

Thanks,

TC Kirkham
PNRNetworks

OK, I checked everything mentioned in the section of the article on this topic, and as far as I can tell, everything is listed exactly as it should be. I didn’t see any wrong URLs on any of the files mentioned.

What should the .htaccess file have in it and which folder should I have it in, my public_html folder or the popcornnroses folder?

Thanks for all your assistance!

TC Kirkham
PNRNetworks