Popup Builder Team

Dear @marksowards,

Could you, please, give us the URL and the admin panel of your website, so that our developers could see the issue clearer and try to solve it?

Best regards,
Sygnoos Team.

Hey Dear user,

Please, contact us [email protected] and we’ll try to help you. ??

Best regards,
Sygnoos Team.

Dear @crispress,

You should create different shortcode popups for that.
For each Poll create different popups and insert them separately as in the example:
Ex. [sg_popup id=”1″]Open Poll 1[/sg_popup]
[sg_popup id=”2″]Open Poll 2[/sg_popup]
[sg_popup id=”3″]Open Poll 3[/sg_popup]

We have a clone function in our plugin, so it’s not a difficult task.
Please, try to do so and let us know if you have any other questions.

Best regards,
Sygnoos Team.

Dear @crispress,

We have a Short Code popup for that.
You can insert your poll shortcode [yop_poll id=‘6’] into the Shortcode Popup.
After you can insert popup on click like this [sg_popup id=“2″]Click me[/sg_popup]
This shall solve your issue.
If there’s anything else we can help you with, please, feel free to contact us.

Best regards,
Sygnoos Team.

Dear @cat,

Please, contact us, too by our email [email protected].)
Give us more details and screenshots if possible, and our developers will do their best to solve the problem you got.

Best regards,
Sygnoos Team.

Dear @vladimiri,

The problem is with the theme of your website, not with our plugin.
So, please, check, and if you can’t fix it yourself, please contact us [email protected]. and our developers will do their best to help you.

Best regards,
Sygnoos Team.

Dear user,
That’s because you didn’t set the dimensions on your popup.
You should set the width and the height of your popup.
This must help.
If you have any other questions, feel free to ask us.

Best regards,
Sygnoos Team.

Dear HBauthor,

We currently don’t have such a feature. But we’re working on it and will include that in the further updates.

Best regards,
Sygnoos Team.

Dear @panda82,
Please, give us the URL of the page and we’ll see the issue and try to resolve it.

Best regards,
Sygnoos Team.

Dear Jon Walter,
We have responded to your ticket and we hope your problem is solved.

Best regards,
Sygnoos Team.

Dear Amessineo,
Please, contact us if your problem still exists, and our developers will do their best to resolve it.

Best regards,
Sygnoos Team.

Dear user,
There are many ways to put the popup on the page, for example, you may have put this kind of a code [sg_popup id=”popup id”][/sg_popup] and the popup will appear on your page.
I wonder whether you’re a Pro user or a Free user?
Please, contact us and send us the URL of your page and our developers will solve the problem.

Best regards,
Sygnoos Team.

Dear user,
For php file, please try to insert this code- echo do_shortcode( ‘[sg_popup id=”1″]Terms and Conditions[/sg_popup]’ );
For a simple wordpress page insert this code- [sg_popup id=”1″]Terms and Conditions[/sg_popup]

Best regards,
Sygnoos Team.

Dear Sandy,
Please, contact us and send us the URL of your page and our developers will solve the problem.

Dear user, this forum is meant for our free users. Our developers are now working on it. Please, contact us and we’ll let you know when we finish.