Popup Builder Team

Dear @derekwpadmin,

Thank you for your feedback!

Dear @bird642,

Thank you so much for appreciating our work!
Your words are motivating!

Dear @urbanlah,

Thanks a lot for appreciating our work!

Dear @edrumstel,

Thank you very much for appreciating our work!

Dear @giorgio65betagrafic,

Thank you for appreciating our work!
It’s very important for us!

Dear @kumaresanwp,

Thanks for sharing your honest feedback!

Dear @letmetrytheseall,

Thanks for your feedback! ??

• This reply was modified 7 years, 10 months ago by Popup Builder Team.

Dear @murilo-pinto-pereira,

Thanks for your nice feedback!

Dear @nickbeyondword,

Thank you so much for appreciating!
Your words are very motivating for us!

Dear @lopezitocaso,

Thanks a lot for appreciating our work!
This means a lot to us!

Dear @james87982,

Thank you for your honest feedback and once again, sorry for the lack of the info!
We’ll definitely change our documentation to make it clearer to understand!
And I hope, your 4 stars review will change to 5 stars! ??

Dear @jmkim730

Our developer checked your website and found that there’s something wrong in the logic of the site.
So, you need to add ” wrap=”span” element in your shortcode to make the popup work properly.

Here’s an example of how it should be done (add your popup id number and wrap your image as you have done before):

[sg_popup id=”1″ event=”click” wrap=”span”][/sg_popup]

Dear @wickedmike,

Could you, please, tell us what problem you have with the popup so we can tell you what’s wrong? ??

Dear @radujit,

You can open our popups either via shortcodes or via the CSS class (sg-popup-id-1) we provide.

Here’s an article with detailed instructions for triggering popup via CSS class:

How to trigger an Onclick popup via CSS class?

Dear @emmanuelmanu,

WooCommerce review type is included in the PRO version of our plugin.
And, as this forum is for our free users, you should contact us for direct support.
[email protected]