popupmakersupport
Forum Replies Created
-
Dear @engjoakim ,
Thank you for the question.
Here’s what you can do:
1. Clone the popup (see the Clone button screenshot https://prnt.sc/Kxv_G5I7sY-M)
2. Set the Opening Event “On Click” (see the relevant screenshot https://prnt.sc/vQMV5S1B7juC)
3. Not set anything in the Display Rules > Showing Frequency unlike the original popup
4. Disable the Floating button option in the original popup and have it enabled for the cloned one
Let us know if the solution was helpful.Dear @peterf27 ,
Thanks so much for the offer.
In that case, could you contact us at [email protected] so we can have your contact info to contact you back when the time comes?Please, also mention this support thread when contacting us.
Thanks a bunch.
Thanks for the clarification, dear @peterf27 .
The plugin itself doesn’t have any other languages besides English at the moment. However, this is something we plan to have in the future.
Thanks again for the question and please, let us know in case there are any left. ??
Dear @dmitryromanov ,
Thanks a lot for the feedback. ??
We are happy to see you find our service easy to use and intuitive.
We would be happy to assist in case you need in the future.
Dear @dejanstankovic ,
Thanks a lot for the five stars.
We love to see you had such a nice experience with our service.
Should you need any assistance in the future, please, let us know.
Hi dear @peterf27 ,
Thanks for reaching out.
If by saying language packages, you mean automatically translating the popups to another language – then it’s not possible.
If something else is meant by that, please, give us more details.
Looking forward to hearing back from you.
Dear @maxineguerrero5 ,
Thanks for reporting the issue.
In order to assist you, please, provide us with the following information:
The website URL where the popup is supposed to appear
The screenshot from the Display Rules section of your Popup Maker account.Just a tip: make sure you have cleared the website cache with the possible cache plugin you might have for an accurate result.
Looking ahead to hearing from you soon.
Best,
Popup Maker TeamDear @doylettitonik ,
Thank you for getting in touch with us.
Unfortunately, it isn’t possible to display a shortcode inside our forms. The reason for this is that we’re not just a WordPress based plugin, our popups are created and edited outside WordPress.
However, if you tell us what kind of a form you use, what fields it has, we may be able to offer a solution with our own built in forms.
Looking forward to your response.
Dear @premcompsdc ,
Sorry to see there was a misunderstanding.
See, we currently provide 14 days of a free trial or 1000 page views.
So, technically there is a way to use the plugin, of course, with a limitation.Please note that our plugin is just a connector between Popup Maker service and your WordPress website which we have highlighted inside the plugin’s description.
We truly hope you will reconsider your review in the future as you get to use our plugin more.
Thanks beforehand.
Dear @vvalentinmans ,
Thank you so much for the review.
We’re glad our product is useful to you.Our support team will be more than happy to assist you again in case there are any questions in the future.
Dear @cgrignon ,
Thank you for reaching out and providing the URL to the other thread.
Before we proceed any further, could you tell us if you use this Popup Maker?
https://popupmaker.com/The reason for asking this is that we see Forminator is a WordPress based plugin and it’s not possible to use shortcodes of other plugins inside our forms generally.
Looking forward to your response.
Dear @amitsharmaamitt ,
Thank you for giving us 5 stars!
Should you need our help in the future, don’t hesitate to let us know. ??
Dear @bunivalgover ,
Thank you for the question.
In order to achieve the desired result, please, click on the button inside the layout from your Popup Maker account, switch to the Style, and change the Border radius of the Button as mentioned in the screenshot.
Please, give it a try and let us know if that was helpful.
Best,
Popup Maker TeamDear @nowskify ,
We are sorry to see that you find using the plugin a hassle.
Thank you for providing info on the steps you took.
Please, allow us to explain why building the popups itself is on our website while the rest is on WordPress.See, generally ours is not just a plugin but a separate tool. This means that it can be used for any website whether it’s WordPress (or any other CMS) based or a custom built one. This is why the popup itself is created on our end but to make it easier for a person to make the popup appear on their own website, we also have the WordPress plugin.
Also, wanted to note that unlike any other plugins, the popups are hosted on our servers. This is also why the popups are created on our own website where you have to register. The advantage is that this takes the load off of your website and doesn’t affect the speed in any way.
Let us know if the provided information clears up the matter in any way.
P.S. We promise once you get the gist of our service it is very easy to use! We have thousands of users who confirm this. Thus, if you decide to give it another try, we would be glad to help you out and change your opinion.