popupmakersupport

Dear @clarisse2005 ,

Thanks for getting in touch.
We will be glad to assist you with the inquiry.

In order to achieve the desired result, please, open the Contact Form popup from your Popup Maker account and navigate to the Settings section.
Choose the Redirect option from the After Contact Form Submitted section and insert the URL, where the PDF file is located:
https://prnt.sc/26xpwuw

Thus, whoever enter the data inside the popup, will be redirected to the URL where they can see the needed PDF file.
Please, let us know, if the suggestion is helpful.

Best,
Popup Maker Team

Dear @lorcur ,

Hope you’re fine.

We were wondering whether the popup works as you wished.

Please, let us know if any further assistance is needed.

Dear @lorcur ,

It’s not necessary to clear cache, it’s just a precaution in case the cache plugin you may be using keeps cache and the change isn’t seen immediately.

If you set the correct options, check the popup and all is good, then no need to clear cache at the moment.

Also, what we meant was the whole website cache, not just Popup Maker. Not sure if the cache plugins provide a way to clean cache for a single plugin at all.

Glad to see that you’ve found the way to deal with URLs.

As for the other question, we checked the popup and noticed that it has a button inside.
So there are two options you can choose from.

1) The first option would allow you not to show the popup more than once a day to people who clicked the button inside the popup. To do that, you should click on the button element, click on the option called “Don’t show popup after button click”, set 1 in the Cookie Expires option (the value is for days) and save the popup. See the screenshot for visual help.

2) The second option will help if you want the user to see the popup just once no matter they clicked the button or no. You can show the popup just once by controlling the popup showing frequency as shown in the tutorial below:
How to control popup Showing Frequency?

In any case, no matter which option you decide to go with, make sure to save the popup afterwards and clear cache of the cache plugin you may use. This will make sure you can see the change you made in effect immediately.

Let us know if you managed to set the correct frequency for the popup.

Dear @lorcur ,

Thanks for getting in touch with us.

Let’s go over the questions one by one.

1) How about choosing the Page Type filter and seeing if it brings up the desired pages? https://prnt.sc/D1YnY8m8sWw3
Also, just to note, you can have the popup show everywhere with WordPress plugin settings and then customize the rest with the Display Rules (Some Pages option) with the URLs. You will simply need to insert the URLs where the popup is or isn’t supposed to show.
Check the How to open popup on site pages tutorial for more info.

2) You can show the popup just once by controlling the popup showing frequency as shown in the tutorial below:
How to control popup Showing Frequency?

Please note that the frequency setting is connected with the browser cookie. So, in case the browser is changed or cache & cookies are cleared, the same person will see the popup.

We would also like to note that the popup didn’t appear here: https://www.test.ripetiamodiritto.com/
Was the popup disabled for some reason?

Looking forward to your response.

Dear @hernandez78 ,

Thanks for getting in touch with us and sharing this.

Could you double check the email inserted in the settings of your subscription element? https://prnt.sc/-vnmrenoNvpT
On the other hand, could you check the spam/junk folders of your mailbox to make sure the emails didn’t appear there?

Looking forward to your response.

Dear @bondar2000 ,

Thanks for reaching out to us.

Please, provide us with:
1. the URL where the popup is supposed to appear
2. screenshots from the Opening Events and the Display Rules so we can see what options were chosen there (see the screenshot: https://prnt.sc/ExXUW4ylDZkv) .

On the other hand, please note that exit intent works a bit differently on mobile. Since there is no hovering action like on a laptop, mobile exit intent is triggered when the back button is clicked or else when the tab is switched. Please, check the following link for more info:

Exit Intent on Mobile

Looking forward to your response.

Dear @nas10houssain ,

Thanks for reaching out.
As you use the Active Campaign, we will suggest adding the reCaptcha to your Active Campaign form and insert the form into our HTML popup.
As a result, you will have the Active Campaign form with the reCaptcha inside the popup.
Also check the article below, which will help you to achieve the desired result:

How to use ActiveCampaign forms in Popup Maker?

Please, let us know, if the suggestion works for you.

Best,
Popup Maker Team`

Dear @naturheilmittel ,

Thanks so much for the positive review.
We highly appreciate and value your feedback ??

Hope to see you among our customers for a long.

Thanks,
Popup Maker Team

Dear @jamieturner1313 ,

Thanks for the update.
So, we will continue the conversation over there in order to avoid any misunderstanding.

Best,

Popup Maker Team

Dear @jamieturner1313

Thanks for bringing the issue to our attention.
We are glad to hear, you like the service.

Since it is not allowed to discuss the pro features in this forum, may we kindly ask you to contact us via Live Chat from here?

However, upon checking your account, we have noticed, that your exit-intent popup with the 2022.2.20.Unspoken.Option2 name has been opened on your website.

We are looking ahead to hearing from you soon.

Best,
Popup Maker Team

Dear @arjankum91 ,

Thanks for bringing your issue to our attention
We are sorry to hear, that you face an issue like that.

May we kindly ask you to try the following steps and let us know if those helped?

1. Uninstall the Popup Maker plugin from the Installed plugins section and install it again.
2. Clear the cache of the website with the cache plugin you might have and check if the issue persists.

Get back to us with the update, please.

Best,
Popup Maker Team

Dear @dougw ,

Thanks a lot for your positive feedback.

We are so happy you like the service ??

Please, do not hesitate on contacting us, once you have any questiones we can assist you with.

Best,
Popup Maker Team

Dear @luckydudz ,

We are sad to see your review.
Let us clear up the situation to avoid any misunderstanding

Our plugin is just a connector between the Popup Maker service and your WordPress website which we have highlighted inside the plugin’s description to not make anyone disappointed.
But we will take into consideration your feedback and will update the description by making it more clear.

This is all known practice ad there are too many plugins like ours.
Although we appreciate your feedback, we think, that it is unfair to rate the plugin because of it, since, in general, it works without any issue.

We truly hope you will reconsider your review as we really want to make good software that will help you to achieve your goals.
Looking forward to hearing back from you, hope you will not leave our message unanswered.

Thanks!

Popup Maker Team

Dear @ruizmerlemunt ,

Thanks for the question.

We can suggest using our ”IP Address Targeting” option from the Display Rules, so you can block the exact IPs of your workers and prevent the popup from showing to those IP addresses.

More information about it can be found in the article below:
How to show a popup depending on the IP address of the user?

Please, check the option and don’t hesitate to get back to us in case of additional questions.

Best,
Popup Maker Team