prasidhda

Hi @nokkonwud ,

This issue has been fixed in version 2.6.1. Please update the plugin.

Hi @vocus ,

Thanks for reporting it here. Please update to the version 2.6.1. It should be fixed.

Hi @nokkonwud ,

You can remove or clear all the email wildcard list from the setting page.
Admin Dashboard >> WooCommerce >> WMFO and under “Blacklisted Emails” settings.

Hi @goldatlas ,

Can you try by updating the plugin to latest version 2.6.0?

Hello @lucein and @zelenius,

I have made some changes related to above issues in new version 2.6.0. I think this will solve this current issue.

Thanks for your valuable feedbacks.

@deyil,
At this point, there is no such feature. I will consider this feature in next release.

Hi @revelationatheletics ,
My apology for the late reply.
Do you have added any status added under the setting “Blacklisted Order Statuses”?
Please feel free to email at [email protected] for fast response.

Thanks

Hi @georkoy ,

I will consider this in the next release.
Thanks for letting me know.

Hi, @zelenius @lucein

Does your sites have too many users? The plugin settings will fetch all the users for one of the settings.
I suggest you to increase the php memory limit and try again.

Thanks

I had been trying to find the origin of this issue from the quite long time. And one user pointed out the exact cause of the issue. The github link for thread is https://github.com/prasidhda/woo-manage-fraud-orders/issues/24.

The fix to this issue has been added to the latest version 2.5.6.
NOTE: If you were having this issue, please make sure to clear the blacklisting settings from WP Admin >> WooCommerce >> Settings >> WMFO Tab because some of the legitimate customers are added because of the issue. If you are not having this issue, no further actions needed.

This plugin works very well with the default setup of the woo commerce plugin. However, as we all know, we can modify the checkout behavior of woo commerce to any extent whether it is via custom code or with third party plugins. Hence, It is almost impossible to address each and every such scenarios. So, I humbly request all the issue creator to mention at least the short description of how they are customizing the checkout behavior if there are any.

Hi @japenz,

Please update to the version 2.5.6 and it will solve this issue.

Hi @frasers ,

Since I haven’t got any response to this topic in a while, I am marking this thread as resolved.

Hi @pmpitstop101media,

Since this is the duplicate of https://www.ads-software.com/support/topic/divi-builder-not-working-with-woo-manage-fraud-orders/, I am marking this as resolved.

HI @pmpitstop101media ,

Since I haven’t got any response to this topic in a while, I am marking this thread as resolved.

Hi @fluke1g ,

My apology for the late reply to this thread.
Please update to the latest version of the plugin. Prior to the version 2.5, the fraud attempts were being handled from Browser cookie which was not reliable.
Updating to the version 2.5 and later will lower the possibility of having your issues.

Thanks again for trying out the plugin.