prasidhda

Hi @vaperiyadh2 ,

I would like to personally assist with your issues however I will need the both WP admin and FTP credentials. If you are comfortable with that, please contact me at [email protected]

Thanks

Hi @wiresandwifi,

Thanks for detailed info.
I suspect having empty billing field is the reason behind the issue.
I will have the look on my staging site by disabling the billing email field and let you know.

Thanks for the patience.

Since I haven’t received any further information about this issue, I am marking this thread as solved.

Hi @wiresandwifi ,

Thanks for trying out the plugin. I am sorry you are getting the issues.
Would you please mention additional woo plugins you are adding on your shop? Are you modifying the checkout fields??

Hi @vaperiyadh2 ,

Thanks for trying out the plugin.
With the default woocommerce, I couldn’t find any such error. May be there is conflict with the some other plugins in your woo setup.

Can you try by replacing the function “handle_bulk_blacklisting” at line 54 of this file plugins/woo-manage-fraud-orders/includes/admin/class-wmfo-bulk-blacklist.php

public function handle_bulk_blacklisting(  $redirect_to,  $action,  $post_ids ) {
			if($redirect_to == null){
			    return false;
            }
		    if ( 'blacklist-customer' !== $action ) {
				return $redirect_to;
			}
			foreach ( $post_ids as $post_id ) {
				$order = wc_get_order( $post_id );

				if ( ! ( $order instanceof WC_Order ) ) {
					continue;
				}

				// Get customer's IP address, billing phone and Email Address.
				$customer = wmfo_get_customer_details_of_order( $order );
				// update the blacklists.
				if ( method_exists( 'WMFO_Blacklist_Handler', 'init' ) ) {
					WMFO_Blacklist_Handler::init( $customer, $order, 'add', 'back' );
				}
			}
			$redirect_to = wp_nonce_url(
				add_query_arg(
					array(
						'bulk_action' => $action,
						'changed'     => count( $post_ids ),
						'ids'         => join( ',', $post_ids ),
					),
					$redirect_to
				),
				'handle_bulk_blacklisting'
			);

			return $redirect_to;
		}

Please let me know if it fixes the issue.

Hi @nichinu ,

I am marking this issue as resolved now. I will let you know when I add the permanent fix for this problem.

Thanks

I wouldn’t say this plugin won’t work if large site has lots of users. It is about the SERVER execution. I will be looking for permanent fixes.

For the quick workaround, we should disable the “whitelisting by customers” feature.
Please navigate to wp-content/woo-manage-fraud-orders/includes/admin/class-wmfo-settings-tab.php and comment out the codes from line 152 to 161 as shown in https://prntscr.com/1zwhv3e

Hope it helps.

For the quick workaround, we should disable the “whitelisting by customers” feature.
Please navigate to wp-content/woo-manage-fraud-orders/includes/admin/class-wmfo-settings-tab.php and comment out the codes from line 152 to 161 as shown in https://prntscr.com/1zwhv3e

Hope it helps.

Does your website has too many users? This plugin setting loads all the users when opening the setting tab. This might be related.

Hi @nichinu ,

Thanks for trying out the plugin.
Would you mind sharing the setting page link and screenshot of the error? May be there are other plugins which is overriding the permalink URL rule.

Let me know.

Hi @abossola ,

Does your website has too many users? This plugin setting loads all the users when opening the setting tab. This might be related.

Hi @vocus ,

The new version has been published to fix this issue.
Please have a look. I hope it helps.

Hi,

I tried on my local set up and it seems working with billing email field as optional.
Would you mind trying it on the default woo commerce set up? And I assume you are using latest version of the plugin.
Plus, can you please paste the screenshot of the plugin setting?

Please let me know.

Hi @zmahmood ,

Thanks for pointing out the issue. I will have the look ASAP.

Hi @vocus

Thanks for pointing out the issue. I will fix this ASAP and publish new version.
Thanks.