This step worked for me guys:
3. Select the user the DB and click the “All” option under “Privileges” then click “Grant Permissions” button.
Try it the thing with cpanel is that when you create a user for a database it doesn’t give them a all priviledges. You have to go back and select all in the priviledges. Then you should have something like this under your database:
databasename_username (Privileges: ALL PRIVILEGES)…..
Hope this helps.
Thank You