preetiashtikar

Hi there,
?
?Thanks for your patience.

Can you please switch to any default theme and check whether the issue still persists?

Regards

Hi there,
?
?Thanks for reaching out.
?
We have tried to replicate the issue on our end but unfortunately, we were unable to replicate the issue.

Could you please specify the name of the active theme for the site?

We’ll come up with the best possible solution.

Feel free to contact us in case of any queries.

Regards

Hi there,

Thanks for reaching out.

Could you please provide the steps to replicate the issue along with the screenshots?
We will try to come up with the best possible solution.

Feel free to contact us in case of any issues.

Regards,
Preeti
WPEka Support