pressfore

Hello,

And thanks for noticing this. We are using CMB2 script for custom meta fields, but rows sorting is marked as bug. When it is resolved by the team behind this script, and when they push an update for this we will consider updating current script in order to have that part covered also.

Best Regards,
PressFore

Hello,

If you are referring to Responsive Images layout, unfortunately option was added because of requests from users who wanted to show entire photos without cropping on all screen sizes, so this layout doesn’t have option for placing text over slides as showcased in plugin demo https://demo.pressfore.com/plugins/rolo-slider/responsive-images-layout/ . You can add slide text for default layout only.

Best Regards!
PressFore

Thanks for the feedback. We are glad to hear that it is working.

Hope you’re happy with our plugin and support provided here. If you’d like to help us make everything even better and more efficient, please visit wp org and add your review https://www.ads-software.com/support/plugin/rolo-slider/reviews/#new-post . Thanks ??

Bests!
PressFore

Hi again,

Thanks for additional info. We managed to debug this, and minor css fix is required, since we didn’t set -webkit prefixes for rotate and translateY. To fix this apply custom css code below from WordPress back end > Appereance > Customize > Additional css:

.slider-arrow.arrow-left span:after {
	-webkit-transform: rotate(135deg);
	-moz-transform: rotate(135deg);
	-ms-transform: rotate(135deg);
	transform: rotate(135deg);
}

.rolo_slider .slider-arrow span {
	-webkit-transform: translateY(-50%);
	-moz-transform: translateY(-50%);
	-ms-transform: translateY(-50%);
	transform: translateY(-50%);
}

We will of course include this fix in next update, and please confirm if it is working for you also.

Best Regards!
PressFore

Hello,

I just tested on Safari for windows which is outdated and no longer supported for quite some time, so it is not good test beside the fact that arrow isn’t displayed correctly – rotation is incorrect. I’ll be able to test on Apple device tomorrow and if issue is there we will consider alternatives for maybe some css fix, or we will fix this next plugin update. It can be helpful if you can tell us Safari version and operating system which you are currently using so we can run tests in more similar enviroment.

Best Regards!
PressFore

Hi,

I’ll mark topic as resolved since you are not replying back.

Bests!
PressFore

Hello,

We have identify the issue which you described. It was due to initialization of a function which was hooking in into WordPress customizer, and it occurred only if customizer wasn’t initialized, which was very hard to reproduce, since on most test it plugin worked just fine. Issue is fixed in the update, so you can try our plugin now.

All the Best!
PressFore

Hi there,

I just tested on several testing instances on which I didn’t have plugin installed and everything worked out of the box. That error on your installation doesn’t make sense because function pointed there is introduced in WordPress from version 2.0 https://developer.www.ads-software.com/reference/functions/wp_reset_vars/ . I hope that you are not using that old WP installation, and if that isn’t the case then maybe you have installed WordPress from hosting fantastico installer which have some modifications so I suggest to reinstall WordPress and of course to update it to latest version.

Also, you can try to disable your additional plugins one by one and to test every time just in case.

If issue continues then we can only try to investigate this on your side, so feel free to provide us with WordPress and FTP admin access over email pressfore[@]gmail.com

Best Regards!
PressFore

Hi,

Thank you for noticing this, we fixed it.

It seems in the update we accidentally removed the filter that renders shortcodes in widget areas. We have mentioned this in our documentation https://docs.pressfore.com/green-ink/ . You can add this filter

add_filter('widget_text','do_shortcode');

Inside the child theme, after you import our demo content.

Best Regards!

Hi,

We fixed this for you and we covered update in this topic https://www.ads-software.com/support/topic/blank-page-after-update-11/ so please consider changing your rating.

Thanks,
PressFore

Hi again,

I think that you just need to save changed for preloader as explained here https://www.ads-software.com/support/topic/blank-page-after-update-11/

Bests Regards!

Hi again,

Creation of child theme is straight forward process, and steps are covered on WordPress codex – see this link https://codex.www.ads-software.com/Child_Themes

We can check what is wrong on your website but you need to provide us with a link and WordPress and FTP admin access if possible. You can send details over email at [email protected] and please provide all additional details for the issue which you are facing. Theme is approved by WordPress reviewers and it passed all strict coding standards so whatever it is on your site it is not caused buy our theme.

Best Regards!

Hi there,

We are glad to hear that you love it. In case that there is some issue, things doesn’t happen out of nowhere, so it must be due to some plugin or insufficient resources or maybe if you changed something. Theme is working just fine, and every update is tested, and as you can see there are no other users who are complaining about the same. We can of course see what is the issue on your installation, but you need to provide us with a link to your website and WordPress admin access. You can send admin details and a link over email at [email protected]

Best Regards!

Hi Petra,

I’am have Edge browser on my laptop and trough emulation I couldn’t replicate the issue. Also, as I remember, in early testing phase, slider worked just fine on IE, although not so fluid since Microsoft browsers are very buggy unfortunately. I can suggest you to try our demo on IE 11 to see if it will work https://demo.pressfore.com/plugins/rolo-slider/

Tomorrow I’ll test your site on desktop where I have IE installed to see if something can be improved but if demo is working then it is certainly issue caused by your theme or its content builder.

Best Regards!

Hi there,

We covered that already in this topic https://www.ads-software.com/support/topic/fade-to-next-image-not-to-background-colour/ so apply that code and set both values to 0.

Best Regards!