pressfore

Hi again,

Since this actually wasn’t the slider issue we will mark this topic as resolved. In case that you need anything else just let us know.

All the best and Happy New Year ?? !

Hello,

Regarding this strange error, we have a guess what maybe can cause this, it is just naming of about page file, which is still very strange. We will try to release a fix very soon and will let you know so you can tell us if it is working. Slider migration issue is indeed important one, and we add it to our list, and will try to reproduce it in fix it also.

Bests!

Hi Joe,

We will mark this as resolved now. If you need something else just let us know.

Happy Holidays ??

Hi Baga,

And thanks for the credentials.

Error which you got on about page is very intriguing. We tried to call about page from several different locations, but every time when visiting about page error is displayed. What is intriguing about this is that _wp_menu_output() is actually not being called anywhere in the plugin so we really couldn’t find what may be triggering it. Even when switching to different theme, error was there still, and even reinstalling WordPress from WP admin didn’t fixed this. Unfortunately there is no logical explanation for the issue which you are having here. From my experience I can only guess that something else on your host is causing this, if maybe you have some php script installed, or maybe something which is provided by the host. Suggestion is to try clearing host from unnecessary things and disable server caching and cdn if present. One more thing, in case that you used some auto installer like fantastico, you can try to clear current installation and to re do it manually (host may change some things when providing installation trouh auto installer), but since about page is not crucial theme functionality, it currently contain link to documentation and some features listed https://screencast.com/t/OljGtf1CF , this may be time consuming and it is not worth it. Simply on our local and live testing installations error wasn’t there and everything was running smoothly, so there mus be something very dumb behind this.

Happy Holidays ??

Hi again,

And thanks for the link.

As I thought. at some point overlay on pseudo element (grey background) is overlapping header content. This is not the theme or plugin issue because theme header is designed like that and obviously only static elements should be used, like video or image background, so users shouldn’t use interactive elements like sliders or carousels. Only fix for this is to remove that overlay and to increase custom header media z index, and you should be able to do that with custom css code below:

.custom-header-media {
    z-index: 50;
}

.custom-header-media:before {
    display: none;
}

Note that with this code, slider elements will become clickable, but side effect may be flickering of the site title area on slide transitions, and as mentioned below you shouldn’t place slider like that because area is not designed for that purpose and on even smaller screens it is with fixed height https://screencast.com/t/CoCpc0GS so users will not see slider navigation nor buttons. You should add slider within the page content, or maybe you can try some other theme.

Best Regards!

Hello there,

And thanks for using the plugin. We are happy to hear that you like it.

I just tried to reproduce the issue on my local installation and with twenty seventeen theme installed, but everything is working fine on my side. I tested it by resizing browser to below and above 759px and on exact resolution of 759px, and also from Chrome emulation which is actually very good way of testing responsiveness on touch devices but everything is working fine on my side. I presume that some glitches may be present on some resolutions which does not exist in real life, but not able to click on slider buttons is very strange and this can be the case only if something overlapping the slider content. It would be good if you can share a link to your site here so I can investigate this directly.

All the Best!

Hi again,

Thanks for the credentials, we checked your installation but we couldn’t find anything which may cause this. It is very strange since we cannot mimic this error on our side, so can you also provide us with FTP admin access so we can try few things within the code. You can send them over at pressfore[@]gmail.com

Bests!

Hi again Joe,

Yes, increasing first value will show background again, and because entire animation is controlled by java script, only possible workaround is provided css code, but maybe we will include additional options in some future update. We are still below version 1 ??

All the Best!

Hi Joe,

Interesting thought. Such an option does not exist, but you should be able to achieve that with some css and by setting transition to 0. Try to apply custom css code below:

.rolo_slider .slide-img {
        transition-duration: 0s, 18s !important;
}

If you are using latest WordPress version, you can apply the code from Appeareance > Customize > Additional CSS or you can use custom css plugin https://www.ads-software.com/plugins/simple-custom-css/ for the same purpose.

Note that setting both values to 0s will also remove zooming effect ??

Best Regards!

Excellent,

Looking forward to hearing from you on mail ??

Bests!

Hi again,

We really tried to reproduce this but without success. Since you are experiencing this on live enviroment can you create admin user for us, and also send us FTP admin user at pressfore[@]gmail.com so we can investigate this on your end.

Best Regards!

Hello again,

Very strange. We couldn’t reproduce this on our side. Error may be related to already sent header information or some other conflict from another plugin. Have you tried to disable all additional plugins to see if there is some conflict. Is it the same setup as on your local installation?

Regarding warning, after importing slider from one installation to another all images were present but of course they were pointing to previous host, bust if you were migrating entire installation they should be there if all URLs are replaced within the database file. Warning is related to the part of file which have to load slider options, and by simply editing and saving slider, warning should dissapear, but again we couldn’t reproduce this on our side.

Please give us some more info if you find out something, so we can fix this if it is something related to the Rolo Slider.

Best Regards!

Hi again,

We fixed it. Don’t forget to add shortcode with name parameter now, as showing in the back end so for my example https://screencast.com/t/Zo24tmz1Nrmq it have to go like this:

<?php echo do_shortcode('[rolo_slider name="test2"]'); ?>

Best Regards!

Hi again,

Yes, you can continue on this topic. We released fix for this when adding slider to a page over shortcode, but we didn’t know that issue remained while adding the shortcode directly into page template. We will will release a fix in a day or two. Thanks for the contribution.

Best Regards!

Excellent,

Thank you.

Just to let you know that recent updates were released in order to fix previous one since it wasn’t uploaded to WP org correctly for some reason and it was causing issues. This is fixed now, and we are still working on major update which will include zooming ??

All the Best!