Presslabs

Hello Heyitsa,

Make sure to update your username config in GIT.

Here are more details: https://help.github.com/en/articles/setting-your-username-in-git

You can also do the same for your e-mail address.

Best regards,
~Presslabs Team

We’ll run and add some tests in order to ensure we’ll find a proper way to handle all situations. Please subscribe to updates on the issue I’ve added on GitHub, as this thread will be closed at some point.

From your message, I understand that you have managed to resolve your situation punctually.

Thanks again for reporting this issue and please let us know if we can further assist you with regards to this plugin.

Best regards,
Pedro/Presslabs Support Team

Hello @gbruynseels and thanks for reporting this issue.

Can you please try to comment out the line 21 from gitium-webhook.php:

https://github.com/presslabs/gitium/blob/master/gitium/gitium-webhook.php#L21

and uncomment line 20 from the same file:

https://github.com/presslabs/gitium/blob/master/gitium/gitium-webhook.php#L20

And let us know if it works as expected in this way?

If you still get an error, please get back to this thread and we’ll come up with another fix. I’ve also added a bug report for this in our GitHub repo here:

https://github.com/presslabs/gitium/issues/178

Hello @thefountain,

The detailed explanation of the ranges available in the shortcode is:

-> Today uses strtotime( ‘today’ ), therefore it counts the articles from midnight UTC in the given day.
-> Week uses strtotime( ‘-6 days’ )
-> Month uses strtotime( ‘-29 days’ )

And yes, the data from Google Analytics is fetched every hour. Please keep in mind that specifically for “today”, Google Analytics doesn’t always update the data in real time, therefore you might see delays in the results displayed by the plugin.

Let us know if you need further details.

Best regards,
Pedro/Presslabs Support Team

Hi Wes,

Sure, please send the screenshot to [email protected].

Just to make it clear, you cannot upload the oAuth file, or nothing happens when you do upload it?

Thanks,
Pedro/Presslabs Support Team

Hi again Wes,

I have another suggestion as we’ve already had several other sites having this issue: can you please check the URL’s from Google Analytics to be correct? It seems that depending on the GA scripts you’re using, the URL’s might get changed in GA and then Toplytics won’t be able to properly match them with the URL’s from your site.

Thanks and best regards,
Pedro/Presslabs Support Team

Hi Dean,

Thanks for your confirmation! I’ll then mark this thread as resolved and please get back here or start another thread for testing the new version of the plugin.

Best regards,
Pedro/Presslabs Support Team.

Hi Wes,

Can you please tell us if the issues have started after upgrading WordPress to version 5.1.1? Are there any error logs that you could share with us?

Thanks,
Pedro/Presslabs Support Team

Hi Dean,

Just wanted to follow-up on this and ask if you managed to do the upgrade to php 7.2 and test v4.0 of our plugin.

Thanks and best regards,
Pedro/Presslabs Support Team

Hi Dean,

This means that your site is still running on a very old version of php. This plugin is only compatible with PHP 7.0 and above. You should contact your host and request an upgrade of the PHP version (please be aware that outdated plugins or themes might break because of this).

If this is not an option, then you can continue to use v3.2 of the plugin which is still compatible with php 5.6 for example.

Best regards,
Pedro/Presslabs Support Team

Hi again Dean,

Just to reply on your previous reply:

1. Yes, that code should work on the previous plugin version!

2. Yes, there is a matching done between the links from GA and what’s present in WordPress (and consequently the slug stored in the DB)

Looking forward to getting your confirmation for the new plugin version functioning!

Best regards,
Pedro/Presslabs Support Team

Hi Dean,

If you’ll be using v 4.0 which I shared in my previous reply, then you’ll have to go to Settings -> Toplytics -> Settings and add your custom post type in the “Allowed post types” list (by default only posts are added in the list). If you add this to your domain, you’ll get the direct link to the Toplytics settings:

/wp-admin/options-general.php?page=toplytics&tab=settings

Let us know if you have any additional questions.

Best regards,
Pedro/Presslabs Support team

Hi Dean,

Can you please get everything tested with this version of Toplytics?

https://dl.presslabs.net/toplytics-v4.0.0.zip

It is still in beta testing and regarding your points I can tell you the following:

Caching – in this new version you’ll have the possibility to fetch again the data from GA. It is getting automatically refreshed every hour.

Messed up URL’s: can you please give us a more specific example of a wrong URL and a correct one? At this moment it’s unclear for me how this happened in GA. Were these links wrongly sent from the site?

As for limiting the posts to only a certain category: this is not yet implemented, but could be a new feature that we might add in the future.

Please let us know how it goes with version 4 of the plugin.

Thanks and best regards,
Pedro/Presslabs Support team

Thanks as well for your patience in getting this resolved!

Best regards,
Pedro/Presslabs Support Team

Hello @snurk,

You are correct. The comment block on top of that file should not be changed. They should stay as {{-- and --}}. You can even remove that comment block on top of the file entirely.

Please try that and let us know if that fixed the problem for you.

Best regards,
~Cristian

• This reply was modified 6 years ago by Presslabs.