Elia

Thank you, Joost!

Are you sure it’s not related to your plugin? It seems that this solution suggests passing specific params https://www.paypal-community.com/t5/Sandbox-Environment/How-to-disable-billing-address-shipping-address-to-a-service/td-p/3036342

I can’t find “Shipping > “Shipping Settings” I only see this https://gyazo.com/28c77aa6a996c92b5a3d4dfee6933a75

I forgot to let you know that we removed any shipping details from the checkout page via the plugin “WooCommerce Checkout Field Editor.” Even though we don’t have these details – PayPal still asks about shipping/billing details on their page which makes no sense for digital products

Thank you ??

Thank you, Niklas!

Usually, it should be sufficient to create a pending renewal order and, from the newly created renewal order, trigger the Email invoice / order notes to customer order action. The customer then gets an email with a payment link that should allow them to confirm the renewal payment

But she was unable to buy the renewal order. Moreover, she also unable to buy the completely new Subscription order.

She had this issue after making the completely new order: https://gyazo.com/881c88069ee0145f898e5c936ef8be47

The following update sometime in late August/early September is planned to officially include this feature for everyone to use. However, it still depends on the testing results and feedback after the next update.

That’s great!

Hi Niklas, could you please give an update regarding this feature?

As fat as I understand it takes longer than planned (which is fine for a big feature). Do you have any estimations for that?

Really looking forward for this

Thank you

Nice job, Niklas??

That’s exciting, Niklas, thanks a lot!

So for us as merchants it would be possible to capture renewals without enabling reference transactions? Meaning we won’t have to go through this difficult process to enable Reference Transactions?

Do we need to setup anything extra to start using this feature? Or perhaps apply for this feature on the PayPal side?

Sorry for many questions. We just was ineligible for the Reference Transactions feature, therefore, would like to know if it’s possible to use for us (usual merchants)

Thank you, Joost! Could you please send me the link to track the status of this issue? Some of our customers keep having issues with their payments ??

If it helps here is the issue that we see (we used version 1.9.3):

Failed to process the payment. Please try again or contact the shop admin. [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-MERCHANT_NOT_ENABLED_FOR_REFERENCE_TRANSACTION PayPalGateway.php:502 [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-MERCHANT_NOT_ENABLED_FOR_REFERENCE_TRANSACTION OrderEndpoint.php:313

Thank you, Joost, unfortunately I don’t now how to track the status of an issue

“We are still chasing the PayPal server team to get a solution for this in place”

Have you tried to call them? ?? Usually this is the quickest way to reach someone from PayPal

Hi there, do you have any news regarding this issue?

Thank you very much, Giannis!

So without the coding knowledge there is no way to remove the “product name” in the checkbox text?

I have 0 coding knowledge unfortunately

Could someone answer please?

Thank you, Niklas!

Yes, I’m particularly interested in the correct country detection without letting users to choose their country in the checkout.

Especially for those who doesn’t have a PayPal account. So they can pay buy Card

“PayPal JavaScript SDK will take the locale code passed in the query parameter”

Can we automatically pass it using WooCommerce? I think this is our only chance to correctly detect the country

I’m just thinking how to fix this problem. I need it to correctly identify the country. So customers won’t have to choose their country on the this form https://gyazo.com/1c002d80df3fc681c2ae6cc0d5c4c4f4

Hi Niklas,

Huge thank you for your help! I’ll try to use this filter

Hi Joost, thanks a lot for you response!

Could you please ask your colleague to answer here? Please understand for us it’s very important ??

In your example it’s also shows the simple form – https://woocommerce.com/wp-content/uploads/2022/02/standard-credit-cards.png

But for us most of the time checkout looks like a separate cluttered page https://gyazo.com/957ca8ab404e4f55e4aedd67e73793fd

Hi Niklas, thank you for the quick reply!

I never knew that the region field is even existing. Unfortunately, we don’t use that field in the checkout

We want to increase conversion rate, therefore, we just use 4 fields:

1. Name
2. Last name
3. Email
4. Create password

Also we don’t have the PayPal Card Processing…

So my question is.

Can you somehow detect geolocation of the user and show the relevant country in the Billing address?

At the moment the system doesn’t understand the country where I come from. It only uses the language of the browser. Which is inaccurate thing to do. For example, I could be in Italy, but the browser in English and the form suggest that I’m in USA.

Thank you