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  • Hello,

    We have the same issue on our website.

    Is there a solution on this yet?

    • This reply was modified 1 year, 1 month ago by prexilated.
    • This reply was modified 1 year, 1 month ago by prexilated.

    Hi Team,

    Our Site experience the same issue.

    Any update on this?

    Best,
    Michael

    • This reply was modified 1 year, 1 month ago by prexilated.
    Thread Starter prexilated

    (@prexilated)

    @xue28

    Here is the System status:
    
    
    WordPress Environment
    
    WordPress address (URL): https://thefrenchgrocer.com
    Site address (URL): https://thefrenchgrocer.com
    WC Version: 7.3.0
    REST API Version: ? 7.3.0
    WC Blocks Version: ? 9.1.5
    Action Scheduler Version: ? 3.5.4
    Log Directory Writable: ?
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    Server Environment
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 2 GB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    cURL Version: 7.87.0
    OpenSSL/1.1.1s
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.51
    Max Upload Size: 32 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    Database
    
    WC Database Version: 7.3.0
    WC Database Prefix: wp_
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    Database Data Size: 128.75MB
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    Post Type Counts
    
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    acf-field-group: 1
    attachment: 2071
    avia_framework_post: 10
    custom_css: 2
    custom-css-js: 1
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    lws-wre-pool: 2
    lws-wre-unlockable: 2
    nav_menu_item: 79
    oembed_cache: 16
    page: 103
    popup: 4
    popup_theme: 8
    post: 28
    product: 801
    product_variation: 86
    revision: 1084
    shop_coupon: 124
    shop_order: 3971
    shop_order_refund: 168
    wafs: 1
    wapl: 3
    wc_order_status: 20
    wc_product_tab: 1
    wishlist: 7927
    wpcode: 2
    wpm-testimonial: 6
    
    Security
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    Active Plugins (44)
    
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    Store Toolkit for WooCommerce: by Visser Labs – 2.3.8
    Gravity Forms: by Gravity Forms – 2.7
    Joinchat: by Creame – 4.5.16
    Simple Custom CSS and JS: by SilkyPress.com – 3.42
    Customer Reviews for WooCommerce: by CusRev – 5.17.0
    Customize Add to Cart Button: by Mo G – 1.0.0
    Disable Comments: by WPDeveloper – 2.4.3
    Disable XML-RPC: by Philip Erb – 1.0.1
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
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    Gravity Forms Zero Spam: by GravityKit – 1.2.3
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    Mailchimp for WooCommerce: by Mailchimp – 2.7.6
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    Preview E-mails for WooCommerce: by Digamber Pradhan – 2.1.1
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    WooCommerce Min/Max Quantities: by WooCommerce – 4.0.6
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    WooCommerce Order Status Manager: by SkyVerge – 1.14.0
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    PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.3.1
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    WP Mail SMTP: by WPForms – 3.7.0
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    Inactive Plugins (2)
    
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    SKU Generator for WooCommerce: by WP Wham – 1.6.0
    
    Dropin Plugins (1)
    
    advanced-cache.php: advanced-cache.php
    
    Must Use Plugins (1)
    
    ManageWP - Worker Loader: by GoDaddy –
    
    Settings
    
    API Enabled: –
    Force SSL: –
    Currency: SGD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
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    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT
    
    WC Pages
    
    Shop base: #18 - /shop
    Cart: #19 - /cart
    Checkout: #20 - /checkout
    My account: #21 - /my-account
    Terms and conditions: ? Page not set
    
    Theme
    
    Name: TFG
    Version: 1.0
    Author URL: https://www.fewstones.com
    Child Theme: ?
    Parent Theme Name: Enfold
    Parent Theme Version: 5.3.1.1
    Parent Theme Author URL: https://kriesi.at
    WooCommerce Support: ?
    
    Templates
    
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    TFG/woocommerce/checkout/form-checkout.php
    TFG/woocommerce/checkout/form-shipping.php
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    TFG/woocommerce/emails/email-order-items.php
    
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    magazine:
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    google: Google merchant centre product feed
    ??Type: google
    ??Category filter: -
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    WooCommerce Google Product Feed options
    
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    Expanded schema markup: -
    Debug key: 34221c8b-8de3-4532-89b5-e177c7278b2a
    
    WooCommerce Google Product Feed fields
    
    Product description: Main product description (full preferred) plus variation description
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    Product Type:
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    Custom label 0: Pre-populates from product_tag taxonomy.
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    WooCommerce PayPal Payments
    
    Onboarded: ?
    Shop country code: SG
    WooCommerce currency supported: ?
    Advanced Card Processing available in country: –
    Pay Later messaging available in country: –
    Webhook status: –
    Vault enabled: ?
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
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    Admin
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
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    woo-mobile-welcome
    wc-pay-promotion
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    Disabled Features: minified-js
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    settings
    
    Daily Cron: ? Next scheduled: 2023-02-02 05:23:56 +08:00
    Options: ?
    Notes: 119
    Onboarding: completed
    
    WooCommerce Payments
    
    Version: 5.3.0
    Connected to WPCOM: Yes
    Blog ID: 199233439
    Account ID: acct_1JpTXo2EKoboYYIm
    
    Action Scheduler
    
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    Oldest: 2023-01-07 07:26:14 +0000
    Newest: 2023-02-01 08:36:03 +0000
    
    Pending: 206
    Oldest: 2023-02-01 08:20:45 +0000
    Newest: 2023-02-02 00:53:19 +0000
    
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    Oldest: –
    Newest: –
    
    Failed: 439
    Oldest: 2020-01-21 08:44:58 +0000
    Newest: 2023-01-26 01:34:10 +0000
    
    Canceled: 6
    Oldest: 2023-01-02 02:01:48 +0000
    Newest: 2023-01-26 09:41:41 +0000
    
    Order Delivery
    
    Minimum working days:
    Checkout location: After additional fields
    Checkout options: calendar
    Max delivery days: 90
    Delivery fields: optional
    Enable for Local Pickup: ?
    Overrides: -
    
    Shipping Days
    
    Sunday: ?
    Cut-off time: -
    
    Monday: ?
    Cut-off time: 14:00
    
    Tuesday: ?
    Cut-off time: 14:00
    
    Wednesday: ?
    Cut-off time: 14:00
    
    Thursday: ?
    Cut-off time: 14:00
    
    Friday: ?
    Cut-off time: 14:00
    
    Saturday: ?
    Cut-off time: 14:00
    
    Delivery Ranges
    
    Default: 1 - 10
    Shipping methods: -
    
    Delivery Days
    
    Sunday: ?
    No of orders: 0
    Shipping methods: all
    Time frames: no
    
    Monday: ?
    No of orders: 0
    Shipping methods: all
    Time frames: yes
    Time frame title: Morning
    
    Tuesday: ?
    No of orders: 0
    Shipping methods: all
    Time frames: yes
    Time frame title: Morning
    
    Wednesday: ?
    No of orders: 0
    Shipping methods: all
    Time frames: yes
    Time frame title: Morning
    
    Thursday: ?
    No of orders: 0
    Shipping methods: all
    Time frames: yes
    Time frame title: Morning
    
    Friday: ?
    No of orders: 0
    Shipping methods: all
    Time frames: yes
    Time frame title: Morning
    
    Saturday: ?
    No of orders: 0
    Shipping methods: all
    Time frames: yes
    Time frame title: Morning
    
    Status report information
    
    Generated at: 2023-02-01 16:40:51 +08:00
    `
    Thread Starter prexilated

    (@prexilated)

    Hi @xue28 ,

    Thank you for you prompt response. I appreciate it.

    Unfortunately when I try to click the Get system report button nothing happens.

    For the error logs, I only got this: 12-28-2022 @ 14:46:49 – Unable to detect valid feed configuration: No catalog ID

    • This reply was modified 1 year, 10 months ago by prexilated.
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