Prince

Hi @fatih24500,
It looks like you’re using an older version of the plugin. This issue has already been resolved in the latest update.

Please update your plugin to the latest version to apply the fixes.

Hi @danielnuman,
Could you please try removing the current Google account from the plugin settings page and reconnecting it?
This may resolve the issue for you.

Hi @felicegiuliano

We apologize for any inconvenience this may have caused.?

Could you please share the page URL where you embed the shortcode so that we can check and fix the issue for you?

This will help us understand the issue and provide a solution soon.?

Hi @landerdelcano,

We apologize for any inconvenience this may have caused.

The issue has been resolved, and a new update is now available. Please update your plugin to the latest version to apply the fix.

Hi @landerdelcano
Could you please share a screenshot of the issue so that we can check and proceed further.

Hi @omarcel ,

Apologies for the delayed response. We’ve released an update that addresses this issue. Please update your plugin to the latest version to apply the fix.

Hi @asabbour,

Apologies for the delayed response. We’ve released an update that addresses this issue. Please update your plugin to the latest version to apply the fix.

Hi @honeytrek,

We apologize for any inconvenience you’ve experienced. As a PRO user, we recommend using our dedicated support system for quicker issue resolution. Additionally, we may need some extra information to resolve the issue, which cannot be shared on the WP.org forums due to forum rules and policies.

Thank you for your understanding.

Hi @honeytrek,

Apologies for the delayed reply. Could you please create a support ticket? Our team will prioritize your request and assist you in resolving the issue promptly.

Support: https://softlabbd.com/support

Hi @navakasi

Apologies for the delayed response. We’ve released an update that addresses this issue. Please update your plugin to the latest version to apply the fix.

Thank you!

Hi @arnaud0402

Apologies for the delayed response. We’ve released an update that addresses this issue. Please update your plugin to the latest version to apply the fix.

Thank you!

• This reply was modified 1 week, 6 days ago by Prince.

Hi @navakasi,

We apologize for the delayed response.

We have identified and resolved the issue, and the fix will be included in our upcoming update. In the meantime, if you would like to access the updated version immediately, please refer to the ticket you created in our support system, where we have provided the download link for the updated version.

Thank you for your patience, and please let us know if you need further assistance.

Hi @navakasi,

We apologize for the delayed response.

We have identified and resolved the issue, and the fix will be included in our upcoming update. In the meantime, if you would like to access the updated version immediately, please refer to the ticket you created in our support system, where we have provided the download link for the updated version.

Thank you for your patience, and please let us know if you need further assistance.

Hi @ptcbr,
We apologize for any inconvenience this may have caused.
Please submit a support ticket through the link below, and our team will be happy to assist you in resolving the issue.

Support Link: https://softlabbd.com/support

Hi @kilang,
As you’re using the PRO plugin, please submit a ticket through our Support system. This will allow our support team to prioritize your issue and provide a solution as quickly as possible.

Support page: https://softlabbd.com/support/