Prince

Hi @kilang,
As you’re using the PRO plugin, please submit a ticket through our Support system. This will allow our support team to prioritize your issue and provide a solution as quickly as possible.

Support page: https://softlabbd.com/support/

Hi @jmatsuyama,
As you’re using the PRO plugin, please submit a ticket through our Support system so our team can quickly assist you.

Support: https://softlabbd.com/support/

Hi @flabberjabber,

We apologize for any inconvenience this issue may have caused. The flashing problem typically occurs when using a caching plugin with deferred JS loading enabled. When this option is active, JavaScript files load after the page, which causes the dark mode to activate after the page has fully loaded.

To resolve this, you can either disable deferred JS loading or exclude the Dracula Dark Mode plugin script from being deferred.

You don’t need to upgrade to the PRO version to fix this issue. If you haven’t already reached out to Support, please create a ticket so our team can prioritize your case and assist you in resolving the issue.

Hi @powsey
We have fixed the issue and released a new update.
Please update your plugin to the latest version.

Hi @arvindraghuvanshi,

We’ve fixed the issue and released an update v1.4.2. Please update your plugin to the latest version so that the fixes can be applied.

Hi @ezeetech21
Download and install the plugin again.
This may fix the issue.

Hi @ezeetech21,

Please uninstall and remove the currently installed plugin, then reinstall the updated version from the WordPress plugin repository. This should resolve the issue.

Hi @arvindraghuvanshi,

We apologize for any inconvenience this may have caused.

We’ve upgraded the Google app integration in the plugin. After updating to the latest version (v1.4.1), you’ll need to re-sign in with your Google account. Please go to the plugin settings page and sign in again to restore full functionality.

Hi @ezeetech21,

We’ve tested the authorization process using the custom Google App, and it’s working correctly on our end.

Could you please provide more details, such as screenshots or a video, showing how you’re using the custom Google App and the issue you’re encountering? This will help us investigate further and assist you accordingly.

HI @bilaliqbal9525331
Please create a ticket to our Support, so that our support team can assist you to provide a quick solution for the issue.
Support link: https://softlabbd.com/support

Hi @bilaliqbal9525331,

We’ve enhanced the security checks in our latest update, which may cause some modules and links to break. In such cases, please reinsert the download links in the updated version to ensure everything works correctly.

Hi @arnaud0402,

We apologize for any inconvenience this may have caused.

We’ve responded to your ticket with a solution. Please take a moment to review it in the support area.

Hi @pipapublicidade,

We apologize for any inconvenience this may have caused.

Please remove the currently installed version of the plugin, then download and install it again. This should help resolve the issue.

Hi @maepriavaecr,

We’ve released a new version (1.4.1) that addresses the issue. Please update your plugin to the latest version to apply the fixes.

Hi @nagatheme,

Could you please confirm if you’ve had a chance to check the latest update?