priyadarshinimuthuraman

The subtitles font and font weight of a video cannot be changed. The subtitles are displayed from the files you have uploaded.

Share your site link to analyze the exact issue you are facing along with the Video Gallery plugin version you are using. You can also contact our support at [email protected] to do the needful to the issue you are facing.

There is an option in the VideoGallery plugin to save the videos in Amazon S3 bucket. You can find the configuration for Amazon s3 in Admin -> video Gallery -> Settings -> Amazon S3 Bucket Settings. Here configure the S3 bucket and the videos will be saved to Amazon.

On mobile the video is played using default HTML5 player. Hence, the ads will not work on mobile as it does not support playing ads. On the desktop the videos are played using the plugins flash player. So the ads work only on the desktop and not in mobile. Hope you understood.

Contact our support at [email protected] to fix the issue in playing the m3u8 streaming videos on desktop.

Follow the below steps to get rid of 404 page not found issue while searching the video using the Search video widget,

1) Go to Admin -> Settings -> Permalinks -> Select the ‘Plain’ option, save and check the search widget -> then select the ‘Post’ option and save the settings, and check whether the issue has been resolved.

If still the issue persists kindly contact our support at [email protected]

Check whether the YouTube video URL format you have added is similar to the following one, https://www.youtube.com/watch?v=67YfSzkmDgw.

And also make sure whether you have entered the YouTube key in the videoGallery settings page in the below path,

Admin – > Video Gallery -> Settings -> Video Setting -> Enter YouTube API Key.

If still the issue persists after ensuring the above steps, kindly contact our support at [email protected]

To fix the change in size issue while playing the video, add the below code to the file /wp-content/plugins/contus-video-gallery/css/style.min.css. Take backup of the file before modifying it. If still the issue persists contact our support at [email protected]

Code to be added:

#flashplayer embed {height:300px;}
#flashplayer div div {display:none;}

By default, there is no feature in the Video Gallery plugin to automatically upload the YouTube channel videos. Please write an email with your requirements to [email protected] so that we can check with your requirement and assist you accordingly.

By default, there is no feature in the Video Gallery plugin to be linked to the API. Please write an email with your requirements to [email protected] so that we can check with your requirement and assist you accordingly.

To replace the ‘-‘ in the video title; the file to be edited depends on the theme used, for example, if you are using “twentysixteen” theme in the WordPress, then go to the below file path wp-content/themes/twentysixteen/template-parts/content-single.php and search for the below line

<?php the_title( '<h1 class="entry-title">', '</h1>' ); ?>
replce it as below,
<?php echo str_replace('-', ' ', the_title('<h1 class="entry-title">', '</h1>', false)); ?>

By default, there is no feature in the Video Gallery plugin to be linked to the grabber. Please write an email with your requirements to [email protected] so that we can check with your requirement and assist you accordingly.

To fix the issue of videos taking to post not found, go to Admin -> Settings -> Permalinks -> Select the option “Plain” and save the settings. And check if the issue is resolved, then change the option to “Post name” and save the settings, the issue will hopefully get resolved.

Regarding the view not populating from the YouTube, the views will not be imported from YouTube by default in the plugin. The view count in the site is independent from that of YouTube.

And for main video blank issue, contact our support at [email protected], we will check and do the needful.

The issue is not with the codes you have mentioned. In the browser the videos are played using Flash player and in the mobile it is done with the HTML5 player, hence the difference in the code. Contact our support at [email protected] so that we can check with the player and do the needful.

Share us the video link in which you are facing the issue or contact our support at [email protected], so that we can check and do the needful.