prkadi

I use chatfuel, so should I get the code directly from facebook?

So I first used FB Customer Chat plugin to insert the code, since it was not working on iOS, I tried to insert the code using Tracking Code Manager.

That has not changed anything though.

I only got a result when I disabled OptimizePress.

Do you suggest I try to insert the code directly?

Can you tell me the exact issue?, I can bring it up with the OptimizePress people so that they can help us out.

I’m not too technical, so I can’t figure it out.

The problem is with the OptimizePress plugin.

I tried deactivating each plugin, this was the culprit, but I need the plugin, I’ve emailed their support, let’s wait.

Do you know any work around?

I have now made my site HTTPS.

The issue is still not resolved.

Could it be the domain whitelisting process?

I’ve whitelisted my domain alkalinedietindia.com.

What could be the issue?

Hi,

You are an excellent meticulous person.

You gave all the links necessary in a single post and listed all possible causes of the problem.

I am in the process of enabling HTTPS.

I will post within 24 hours to give you an update of the situation.

Thank You so much.