ProfileGrid Support

Hello @leo202006,

There is no direct integration with Outlook contacts. However, you can use the plugin’s extension, ‘Zapier Integration,’ to achieve this. It allows you to create custom automations that work with ProfileGrid triggers.

For more information on this extension, please visit the following link: https://profilegrid.co/extensions/profilegrid-zapier-integration/

For more information on the available triggers, check the link:?https://zapier.com/apps/profilegrid/integrations/microsoft-outlook

Let us know if you have any other questions.

Hello @rosbiffer,

We checked the link you shared, and it shows an error on page. Please ensure that you have the latest versions of EventPrime, ProfileGrid, and the ProfileGrid EventPrime Integration Extension (V4.2) installed on your site.

Let us know if you continue to face any issues.

Hello  @leo202006,

You can select multiple newsletters lists for a group. Once you do this, the Newsletter tab on the profile page will display all those lists to the members of that group. Users will then be able to subscribe to or unsubscribe from multiple lists directly from this tab.

If you still face issues, We will need more information to provide the best possible solution. Please get in touch with us directly using this form.

Hello @shadowtsi,

To display the WP SMS number on the profile, you can create a field of type “Mobile Number” in the group and configure its settings accordingly. Please follow these steps:

1. Log in?to the WordPress dashboard and navigate to the “User Profiles >> Groups”?menu.
2. You will see a list of all groups. Select the “Group Registration Form”?for the desired group.
3. A list of fields for that group will be displayed. From here, you can edit, delete, or add fields.
4. To display the SMS field, set the “User Meta Key”?to “mobile”?and enable the “Display on Profile Page”?option in the field settings.

I hope this helps, let us know if you require any further assistance.

Thank you so much for your incredible review! ?? We’re thrilled to hear that you’re finding ProfileGrid to be such a powerful and versatile tool for building your online community. Your detailed feedback about its speed, modularity, and documentation is greatly appreciated. Your excitement and enthusiasm are truly inspiring to us, and we’re delighted that our support team has been able to assist you promptly. We’re here to assist you as you continue to explore all the possibilities with ProfileGrid.

Hi @johnslack,

Again, we completely understand that the feature is vital for your use case, and that it is also a quick requirement due to time constraints. What we can offer you is to further escalate the development and roll out the new version within next 2-3 days. I will hope that can work.

@intercommsa It’s great to hear that Forminator’s “add post” form works for your needs. If you need any further assistance regarding this, please let us know.

@intercommsa The plugin uses the default WordPress tags, so it should display correctly.

We understand your concern about not wanting to change the theme due to frequent updates. In this case, we recommend using a child theme. A child theme allows you to make customizations and modifications without affecting the original theme, which ensures that your changes are preserved even when the parent theme is updated. This approach is a good way to maintain your customizations while keeping the theme up-to-date.

Hello @leo202006,

You may use the “MailPoet Integration” extension which allow users to add/remove the newsletters from their profile.

After activating the extension, to enable the “MailPoet” newsletter in a profile, you need to activate the “Enable MailPoet” option and the “Enable MailPoet Tab” option. These settings can be found under “Group Options >> MailPoet” for a group. Once you enable this configuration, members of that group will see the “Newsletter” tab under the “Settings” tab on their profile page. For more information, please visit the link: https://profilegrid.co/extensions/profilegrid-mailpoet/

I hope this helps, let us know if you have any other questions.

Hello @rygr80,

The administrator can update the group image from the group options in the dashboard. Follow these steps:

1. Log in to the WordPress dashboard and navigate to the “ProfileGrid >> Groups” menu.
2. A list of all groups will be displayed. Select the “Group Options” for the desired group.
3. To change the group image, configure the “Group Icon/Badge” option under the “Basics” section.

Additionally, the “Advanced Group Manager” extension allows group managers to edit the group image from the front end on the group page. For more information, please visit the provided link.: https://profilegrid.co/multi-group-users-and-group-manager/

Let us know if you have any other questions.

Hello @johnslack

Thank you for taking the time to share such detailed feedback. We understand your frustration regarding the limitation of using a single profile page template across multiple user groups. The good news is that our team has heard this feedback, and we are currently working on adding the ability to assign different profile page templates for different groups in an upcoming release. This update will make it easier for sites like yours that cater to varied user needs, such as suppliers and customers.

Additionally, we recognize the importance of clear, structured documentation. While reworking the documentation is a larger project that will take some time, we’re already in the process of improving it. We appreciate your suggestions on this front, and it’s something we’re taking seriously.

We’re grateful for your positive remarks about the registration page setup, our support team, and the overall feature set of ProfileGrid. Your feedback is invaluable in helping us improve. We hope you’ll give us a chance to deliver these updates, and we’re confident they’ll meet your expectations.

Thank you again for your review, and please feel free to reach out if you have any further suggestions or concerns.

Thank you so much for your wonderful review! We’re thrilled to hear that our plug-in has saved you time and aligned well with your site’s goals.

Our support team is glad to assist effectively, providing a positive experience for you.

We’re excited about the future too and can’t wait to show you what we have in store. Thanks again for your support and trust in our products!

Hello @intercommsa,

The tag display is a feature controlled by your theme. Please check the theme settings to adjust how tags are displayed.

Currently, the feature to add category for blog posts is unavailable. 

We have noted blog category requirement and forwarded it to our team for possible inclusion in future updates.

Hello @intercommsa,

You might consider trying the Classic Editor plugin. It could potentially resolve the issue you’re experiencing or provide the functionality you need.

Let us know if you have any other questions.

Hello @johnslack,

Currently, the feature to use different user profile templates for each group is not available.

We have noted this request and forwarded it to our team for consideration in future updates.