Kai

It seems some of the IP can be deleted and some couldn’t. I will check the issue and release it in the new version ASAP. Thanks for the information. =)

Alright, will check your account afterwards, cheers.

Hi b8europe,
I noticed that my colleague has fixed the issue for you. Its caused by the protocol problem http/https. We have fixed this issue for you, you can now enjoy using Centrora Panel to manage your websites.

Please do let us know, if you still experience any problem.

Happy Easter
Kai

Hi b8europe,
It’s mainly because the information provided isn’t correct. Have you enter your domain URL correctly on Centrora Panel?
Note:
– did you include ‘www.’ if you have ‘www.’ on your doamin url?
– check if your domain url is ‘http’ or ‘https’?
– Is your username entered correctly?
– everytime you try to add a website, the private key is different, even the URL is the same.

If this still doesn’t work, please do let me know, I will help you have a look. Happy Easter!

Ok, can you send the log errors to [email protected]? Thank you

Cheers ??

Hi dormaj,

Please do check if the PDO class is turned on or not?

If it isn’t, you can check for our solution here about PDO class.
https://www.protect-website.com/fatal-error-class-pdo-not-found/

Best Wishes

Hi mcerro,

It seems like your CSS and Javascript can’t be loaded, can you please open a ticket here we need a temporary admin access to check the issue for you.

Cheers

@ad4msan & @dormaj

Regarding to the save button issue. May I know what browser and OS are you using?

@dormaj,

We will add a load default email button in the next version, so you can load the default admin email into the list.

Cheers
Kai
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Hi ad4msan,

We figured out the problem with it. Just be patient for our next update, that will fixed this issue. By the way, you don’t have to do anything about it, we will make OSE Firewall compatible with that plugin.

Cheers
Kai
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Hi ad4msan,

one more steps for you, please provide us the meta_key value:
1.) go to phpmyadmin
2.) find this table: ‘wp_usermeta’
3.) find the meta_value with value like this: a:1:{s:13:”administrator”;b:1;}
4.) tell us the value of the meta_key in this row
e.g. by default, WordPress’s meta_key is ‘wp_capabilities’ and its value is a:1:{s:13:”administrator”;b:1;}

we are getting close to the solution, once you get us the meta_key value ?? Thanks for your help.

Cheers
Kai
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Hi dormaj & ad4msan,

We are working on these issue. To help us better investigate the issues, can you please do either the following:
go to the link below, follow the steps inside,
https://www.protect-website.com/using-firebug-report-bugs/

OR

go to our support center here,open a ticket and provide us a temporary WordPress Adminitrator account for us, so that we can check and resolve the issue asap.

We really appreciate your contributions on these, which help us making a better OSE Firewall and provide best services to you. Thanks ??

Cheers
Kai
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