Forum Replies Created

Viewing 15 replies - 556 through 570 (of 616 total)
  • Hi @hvvvf

    I have checked your website and am able to see the issue. Since the Megamenu is working properly with WooCommerce pages in my development environment, We need to properly inspect the issue from your end.

    In order to check what actually causes the issue, kindly create a ticket at our support center by attaching the link of this support topic and also if you have any additional information. Our support team will check the issue properly and let you know an update as soon as possible.

    You will get the link to our support center by navigating to the plugin details page. Scroll down to the USEFUL LINKS section and from there, you will find the link to contact our support center.

    Looking forward to your response and we are always here to help you.

    Best Regards
    Prosenjit

    Hi @hvvvf
    Hope you are doing well.

    I can understand that you are having some issues with your product page when the Megamenu is activated. I have checked the link you have attached but seems the Megamenu is not enabled right now. Could you please reenable the Megamenu on your site? So that I can inspect the issue properly and let you know an update soon!

    Looking forwards to your response!

    Best Regards
    Prosenjit

    Hi @borkach

    We haven’t heard from you since the last reply. does the issue is solved now? or do you need any further assistance regarding the issue? Please let us know. We will be happy to help you.

    Thanks!

    hi @gn00433798

    Hope you are doing well. We can understand your query but the feature of adding the URL or Referral page link to the form and also the feature of SMS service is currently not available on the Metform plugin. But from the Entries section of Metform, you will be able to track from which page the form is submitted. A Referral Column is included there which will help you to identify that!

    Thanks for letting us know about these features. we are continuously working on improving our plugins by adding more new features according to our customers’ needs. please add your specific feature requests, valuable improvement ideas to our feature request section. Please navigate to the plugin details page, scroll down to the USEFUL LINKS and there you will find a link named Request a Feature. By clicking on it, you will be able to place your ideas there.

    Feel free to reach us regarding any queries or clarifications. We are always here to help you.

    Best Regards
    Prosenjit

    Hi @fifthhouse

    Thanks for your response. The Elementskit PRO will work properly even with the Free version of Elementor. It is not mandatory to have the Elementor PRO. I hope you can understand. We aren’t allowed to discuss about the PRO features of our plugin here. If you have more queries regarding the Elementkit PRO, you can contact our support center.

    You will find the link to our support center on the Elementskit Plugin details page. From there, scroll down to USEFUL LINKS section and there you will find the link to contact our support center.

    Best Regards
    Prosenjit

    Hi @baumkuchen

    Hope you are doing well. I can understand your query. The feature of specifying a position while the Relative Position is selected is currently not available in the Megamenu Module of Elementskit plugin. But, you may check by applying other available positions, tweaking the default configuration, and also adjusting the Margin, Padding from the Elementor Editor. I hope that will help you to make the Megamenu as you are looking for.

    Since the feature is currently not available, You can add this as a feature request. You will find the link to request a feature by navigating to the plugin details page. Scroll down to USEFUL SECTION and you will find the link named Request a Feature.

    Let me know if you have any further queries or clarifications. I will be happy to help you.

    Best Regards
    Prosenjit

    Hi @fifthhouse

    Hope you are doing well. The Sticky Content feature is one of the PRO features of the Elementskit Plugin. Sorry to say that without the Sticky Content Module, You will not be able to make the Header Sticky on the Free version of Elementskit Plugin.

    I hope you can understand. Let me know if there are any further queries or clarification required.

    Best Regards
    Prosenjit

    Hello @borkach

    Hope you are doing well!

    I can understand what you are looking for. We have included the device-specific style controller for the Submenu Indicator. You will be able to hide the indicator on the desktop by changing the color of the indicator only for desktop devices. You can check this screencasting to understand how to achieve that.

    You will also be able to achieve that by applying the CSS code mentioned below. Copy that CSS code and paste it to Appearance > Customize > Additional CSS section from your WordPress Dashboard.

    .elementskit-submenu-indicator {
        display: none !important;
    }
    @media (max-width: 1024px){
    .elementskit-submenu-indicator {
        display: block !important;
    }
    }

    That CSS will also help you to achieve what you are looking for. Let me know how it goes!

    Best Regards
    Prosenjit

    Hi @perties

    Hope you are doing well. Sorry for the delayed response.

    The Required Fields of the Review Form are Review Title, Reviewer Email, and Review Summary. If any of them are empty, you will not be able to submit the review. Please check this screenshot for a better understanding.

    Since an Error notice is appearing if any of the required fields are missed while submitting the Review Form on my end, maybe there is something wrong on your end. Can you please provide me the link to that review form where you are having an issue? SO that I can check and let you know a solution if there is an issue.

    You can also create a ticket at our support center. The link to our support center is included in the description section of the plugin details page.

    Looking forward to your response.

    Best Regards
    Prosenjit

    Hi @rajatag

    I haven’t heard from you since the last reply. Does the issue is solved now? If you are still having an issue with this, It is recommended to create a support ticket at our support center. The link to our support center is available on the WP-Social Plugin description page.

    Looking forward to hearing from you.

    Best Regards
    Prosenjit

    Hi @rajatag

    Hope you are doing well.

    I have tested the Reddit Login and seems it is working perfectly. I haven’t encountered any 404 issues. But, 404 may occur due to not configuring the Login Provider properly.

    Did you have followed the documentation on Reddit Login and configured it accordingly? If not yet, then please check out the documentation and follow each step accordingly. The Link to our Documentation section is available on the WP Social Plugin Details page. I hope the doc Will help you solve your problem.

    If that doesn’t help you to solve your problem, We need to check the issue further from your end. Please create a ticket at our support center. The Link to our Support center is also included in the description section of the Wp Social Plugin details page.

    Let me know how it goes!

    Best Regards
    Prosenjit

    Hi @najmyemen34

    Hope you are well. I can understand the feature you are looking for. Currently, this feature is not available in our plugin. Thanks for letting us know about that feature. we have noted down your request and we will try to add this feature in our future update.

    Let me know if there is anything else you need help with.

    Thanks!

    Hello @msdesignfoto

    Hope you’re doing well.

    I can understand what you are looking for. Currently, the feature of showing an Overlay on hovering over the product images isn’t available in our plugin. Thanks for letting us know about that.

    We value your ideas a lot. We are continuously working on improving our plugins by adding more new features according to the needs of our valuable users. Please add your valuable improvement ideas, specific feature requests on our Feature request section. You will find the link to our Feature request section by navigating to the ShopEngine Plugin Details page. In the Description Section, you will find the link named Request a Feature and there you can add your ideas.

    Let me know if there is anything else you need help with!

    Thanks!

    Hello @jai6358

    Hope you’re doing well.

    I can understand that you are having some trouble with the Header footer Builder module. But in our development environment, everything seems to be working fine. We are unable to reproduce any issue with that Module.

    Maybe there is something wrong on your end. Could you please perform a Theme and Plugin conflict test and let us know the update? To do so, First of all, change your theme to a default theme like Hello Elementor and check if the issue still persists. If that doesn’t solve your issue, then deactivate the plugins you are using on your site except for Elementor and Elementskit and check if the issue still persists. If that solves the issue, activate the plugins one by one and in this way, you will be able to detect what actually causes the issue.

    Let me know how it goes.

    If it doesn’t help, please create a support ticket at our support center. From the Elementskit plugin details page, Scroll down to the USEFUL LINKS section and you will find the link to our Support Center.

    Best Regards
    Prosenjit

    Hi @gianlucamichelini

    I have checked your site and was able to detect the issue. This was caused due to z-index. Maybe the next Nav menu has a high or equal z-index than the Megamenu. That is why the Megamenu is going behind the second nav menu and get disappeared before clicking on the content. This issue can be solved by assigning a lower z-index on the second Nav Menu from the Elementor controller. You can check out this video for better understanding.

    Could you please specify the next query regarding SALE LABEL more? If possible, please include some screenshots or something that clearly describe the query so that I can understand and help you to find a solution quickly.

    Best Regards
    Prosenjit

Viewing 15 replies - 556 through 570 (of 616 total)