proudmas

How can we get any support on this issue?

Please can we get some support on this issue?

Any chance of any help with this issue?

We are using the plugin on 2 different sites and both experience this whenever there is an update to the plugin?

HI,

wWhen I purchased the pro version the plug in would not install using the usual installer it kept timing out, so i copied the files across using ftp and activated from there, however when I now try and upgrade it I am getting the failure i emailed above. (I have 100mb fibre link so not an internet issue!)

No it is when I am trying to update from 1.2.19 to 1.2.20. The plugin would not load in the first place using the plugin ‘add new plug in’ so I copied the files across using ftp. But now I cannot update it?

Sorry but no getting this error when i try to update the plugin – Update failed: 504 Gateway Time-out 504 Gateway Time-out nginx/1.17.9 <!– a padding to disable MSIE and Chrome friendly error page –> <!– a padding to disable MSIE and Chrome friendly error page –> <!– a padding to disable MSIE and Chrome friendly error page –> <!– a padding to disable MSIE and Chrome friendly error page –> <!– a padding to disable MSIE and Chrome friendly error page –> <!– a padding to disable MSIE and Chrome friendly error page –>

Thanks Ed – it was just that I had the free version still installed! removed it an dit now works again! I think there was a backup restored that threw it all out!

Thanks again.

Hi is there any chance of a fix for the fatal error i get now when trying to reload the pro plug in:

Fatal error: Cannot declare class RednaoWooCommercePDFInvoice, because the name is already in use in /home/domains/vol2/885/2258885/user/htdocs/wp-content/plugins/woo-pdf-invoice-pro/woocommerce-pdf-invoice.php on line 29

Hi – I have issues with the plugin today when it tired to up date, it now does not work, i have renamed the folder using ftp and deinstalled it and reinstalled it but get this error?

Fatal error: Cannot declare class RednaoWooCommercePDFInvoice, because the name is already in use in /home/domains/vol2/885/2258885/user/htdocs/wp-content/plugins/woo-pdf-invoice-pro/woocommerce-pdf-invoice.php on line 29

Any ideas?

Thanks found out how to do it!

Waiting is fine – it would be great to have it so thank you!

Thanks I have now purchased and it does 90% of what I am after. There are 2 things!

1 – I have enable the printing etc but still have to selected each order to print, is there a way to automatically print and order when it arrives or changes status?

2 – I use a shipping address label invoice paper (with a built in label) the address format is not ideal for the UK, is there any way to formatthe shipping label so that each element is on a single line:

Name
Street Address
Town
City
Postcode (ZiP)

Thanks –

Thanks thats great – I have made some progress and I am looking to upgrade to pro but cannot see how to do this?