proweb01

No… Should I?

Done. Ticket ID reference number: 13357

This still isn’t working and I am pretty desperate. I’ve tried nearly everything. PDF Thumbnails still don’t work – just gives me a blank thumbnail.

I can’t recall the version I was on just before this (WordPress auto-updated) but it’s been working for the past year or so. I’m on the latest version 4.9.6 now.

Interesting… OK, I fixed it. There was a combination of issues.

My PHP version on the directory for this site was only 5.4… I upgraded to 5.6.3. Then installed Hustle again. Still got a 504 error, but went ahead and ran the /wp-admin/admin.php?page=hustle&reset_migration=1 URL and the site came back up. Awesome! Thanks for the assist!

Sorry, I forgot a few things…

Apache Version 2.2.34
PHP Version 5.6
MySQL Version 5.6.39-83.1

I’m also on the latest WordPress version (4.9.6)

Hello. Sorry for the late response. I deactivated the plugin and forgot about it until now.

I did what you said above and got a WordPress error that said something along the lines of “you’re not allowed to access this page”. Sorry that I didn’t jot it down.

In any case, I just dropped those two Hustle tables entirely and downloaded the plugin from scratch. Same result when activating – it just kills my site completely. Again, version 5.1.5 worked great. Just to test this theory, I downloaded 5.1.5 again and installed and it worked great. Here is my theme and plugins:

Theme: Socialize 2.33.3

Plugins:
AdRotate 4.12.2
Akismet 4.0.8
All-in-One Event Calendar by Time.ly 2.5.32
Autoptimize 2.3.4
Better Search Replace 1.3.2
BuddyBoss Reply by Email 1.0.4
BuddyPress 3.1.0
BuddyPress Private Messages for Friends Only 1.2
BuddyPress Security Check 3.2.2
Chimpy 2.1.3
Contact Form 7 5.0.2
Contact Form 7 – Success Page Redirects 1.2.0
Display Posts Shortcode 2.9.0
Duplicate Post 3.2.2
Easy Digital Downloads 2.9.3
EWWW Image Optimizer 4.2.2
Formidable Forms 3.02.02
Google Analytics for WordPress by MonsterInsights 7.0.9
iFlyChat 4.3.1
Insert Headers and Footers 1.4.3
iQ Block Country 1.1.51
iThemes Security 7.0.4
MailChimp for WordPress 4.2.3
Post Views Counter 1.2.13
Really Simple CAPTCHA 2.0.1
Redirection 3.3.1
Register IPs 1.8.0
Remove Query Strings From Static Resources 1.4
Restrict Content 2.2.3
Sign-up Sheets 1.0.11
Socialize Plugin 3.9.6.2
Theia Sticky Sidebar 1.7.0
User Role Editor 4.43
User Switching 1.3.1
Visual Sidebar Editor 1.2.4
WordPress Social Login 2.3.3
WP Simple Mail Sender 1.0.2
WP Super Cache 1.6.2
WP-Polls 2.73.8
WPBakery Page Builder 5.4.5
Yoast SEO 7.7.2

No problem. I did not want to put multiple issues into a single thread. But you can close this one.

Site is https://www.12step-online.com