psalterproject

I’ve copied the status report below.

It also just hit me… I’m using a Storefront child theme (created by someone else; I “inherited” management of this website). Could that be contributing to the issue?

### WordPress Environment ###

WordPress address (URL): https://gregscheer.com
Site address (URL): https://gregscheer.com
WC Version: 6.0.0
REST API Version: ? 6.0.0
WC Blocks Version: ? 6.3.3
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.9.4
Log Directory Writable: ?
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.25
PHP Post Max Size: 64 MB
PHP Time Limit: 50000
PHP Max Input Vars: 5000
cURL Version: 7.64.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.12-MariaDB-1:10.5.12+maria~buster-log
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.0.0
WC Database Prefix: wp_ba617e1a58_
Total Database Size: 63.72MB
Database Data Size: 47.88MB
Database Index Size: 15.84MB
wp_ba617e1a58_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_ba617e1a58_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ba617e1a58_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ba617e1a58_woocommerce_downloadable_product_permissions: Data: 0.08MB + Index: 0.14MB + Engine InnoDB
wp_ba617e1a58_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_ba617e1a58_woocommerce_order_itemmeta: Data: 0.23MB + Index: 0.25MB + Engine InnoDB
wp_ba617e1a58_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_ba617e1a58_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ba617e1a58_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ba617e1a58_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ba617e1a58_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ba617e1a58_woocommerce_log: Data: 26.56MB + Index: 1.52MB + Engine InnoDB
wp_ba617e1a58_actionscheduler_actions: Data: 0.25MB + Index: 0.39MB + Engine InnoDB
wp_ba617e1a58_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ba617e1a58_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ba617e1a58_actionscheduler_logs: Data: 0.20MB + Index: 0.19MB + Engine InnoDB
wp_ba617e1a58_activecampaign_for_woocommerce_abandoned_cart: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_ba617e1a58_brizy_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_commentmeta: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
wp_ba617e1a58_comments: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wp_ba617e1a58_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ba617e1a58_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ba617e1a58_ms_payments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_nxs_log: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_nxs_query: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_options: Data: 3.47MB + Index: 0.20MB + Engine InnoDB
wp_ba617e1a58_postmeta: Data: 3.52MB + Index: 2.77MB + Engine InnoDB
wp_ba617e1a58_posts: Data: 3.52MB + Index: 0.47MB + Engine InnoDB
wp_ba617e1a58_redirection_404: Data: 0.22MB + Index: 0.08MB + Engine InnoDB
wp_ba617e1a58_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ba617e1a58_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_ba617e1a58_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_ba617e1a58_relevanssi: Data: 5.08MB + Index: 5.08MB + Engine InnoDB
wp_ba617e1a58_relevanssi_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ba617e1a58_relevanssi_stopwords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_revslider_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ba617e1a58_ssp_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_ba617e1a58_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ba617e1a58_term_relationships: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
wp_ba617e1a58_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ba617e1a58_usermeta: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp_ba617e1a58_users: Data: 0.22MB + Index: 0.23MB + Engine InnoDB
wp_ba617e1a58_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ba617e1a58_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_ba617e1a58_wc_download_log: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_ba617e1a58_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ba617e1a58_wc_order_product_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_ba617e1a58_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_ba617e1a58_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ba617e1a58_wc_product_meta_lookup: Data: 0.11MB + Index: 0.27MB + Engine InnoDB
wp_ba617e1a58_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ba617e1a58_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ba617e1a58_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ba617e1a58_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ba617e1a58_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ba617e1a58_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 1002
blocks: 8
brizy-project: 1
custom_css: 1
customize_changeset: 5
flamingo_contact: 52
flamingo_inbound: 58
ms-albums: 1
ms-artists: 1
ms-music: 20
ms-plans: 3
ms-radios: 7
nav_menu_item: 19
oembed_cache: 2
page: 17
podcast: 7
post: 21
product: 215
product_variation: 239
revision: 396
shop_order: 248
wpcf7_contact_form: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (25) ###

ActiveCampaign for WooCommerce: by ActiveCampaign – 1.6.1
ActiveCampaign: by ActiveCampaign – 8.1.8
Akismet Anti-Spam: by Automattic – 4.2.1
Contact Form 7: by Takayuki Miyoshi – 5.5.3
Disable Theme and Plugin Auto-Update Emails: by KZeni – 1.0.4
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.3
Duplicator: by Snap Creek – 1.4.3
Grid & List toggle for Woocommerce: by phoeniixx – 1.4.2
Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5
Jetpack: by Automattic – 10.4
Mediamatic: by plugincraft – 1.7
Nextend Social Login: by Nextendweb – 3.1.3
Redirection: by John Godley – 5.1.3
Relevanssi: by Mikko Saari – 4.14.4
Seriously Simple Podcasting: by Castos – 2.9.9
Seriously Simple Stats: by Castos – 1.3.0
Seriously Simple Transcripts: by Castos – 1.0.1
The Social Links: by Seagyn Davis – 2.0.5
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.66

WooCommerce PayPal Payments: by WooCommerce – 1.6.3
WooCommerce Shipping & Tax: by WooCommerce – 1.25.20
WooCommerce: by Automattic – 6.0.0
WooSidebars: by WooCommerce – 1.4.5
WP Mail SMTP: by WPForms – 3.2.1
ReCaptcha v2 for Contact Form 7: by IQComputing – 1.3.6

### Inactive Plugins (2) ###

Hello Dolly: by Matt Mullenweg – 1.7.2
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by  – 1.7.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #2301 - /shop/
Cart: #2302 - /cart/
Checkout: #2303 - /checkout/
My account: #2304 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Storefront Child Theme
Version: 1.0.0
Author URL: https://stuartduff.com
Child Theme: ?
Parent Theme Name: Storefront
Parent Theme Version: 3.7.0 – 3.9.1 is available
Parent Theme Author URL: https://woocommerce.com/
WooCommerce Support: ?

### Templates ###

Overrides: storefront-child/woocommerce/archive-product.php
storefront-child/woocommerce/content-product.php
storefront-child/woocommerce/loop/no-products-found.php

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: US
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ?

### Action Scheduler ###

Complete: 821
Oldest: 2021-11-22 11:31:16 -0500
Newest: 2021-12-23 06:00:23 -0500

Pending: 1
Oldest: 2021-12-23 10:46:30 -0500
Newest: 2021-12-23 10:46:30 -0500

### Status report information ###

Generated at: 2021-12-23 10:46:57 -05:00

Thanks, I will try that!

Thank you so, so much! I followed the instructions at https://support.plesk.com/hc/en-us/articles/115003179165 and that resolved the issue!

Same! I tried to use shortcode instead and that wouldn’t work either.