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  • Thread Starter pswebservices

    (@pswebservices)

    The theme is “Hestia Pro“. How can I contact their support. All my searches end up here. We have tried deactivating all plugins. The resizing problem stops when deactivating the plugin “Real Cookie Banner“. We have contacted their support and they tell us that this problem is not caused by their plugin.

    They told us this problem is caused either by the theme “Hestia Pro“or the plugin using the functionality “Otter – Page Builder Blocks & Extensions for Gutenberg“. They have sent us a Video explaining that the problem can still be recreated, even with deactivated “Real Cookie Banner” plugin. https://watch.screencastify.com/v/ySOBAVA5WGXH7FYK0WjT
    Real Cookie Banner executes the JavaScript command window.dispatchEvent(new CustomEvent(“resize”)) for compatibility purposes. If I use this with deactivated cookie banner (URL with ?fl_builder), the problem occurs accordingly.

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