psychopsia

I just tested on free version 1.24.2 and this issue still occurs, after running a fresh backup then click on any buttons to download files, I get this message.

Download plugins (Mar 28, 2024 0:40):
plugins:
Remote fetch failed
No local copy present.

Have you tried to reproduce this problem on your end? I guess this is something related to UpdraftPlus plugin, not DO Spaces platform.

Thank you!

I’m using the free version and I believe their support is for paid customers, so I haven’t contacted them yet.

I was trying to confirm this plugin works fine on DO Spaces before buying the paid version.

Do you recommend to reach out their support team without an order number? https://updraftplus.com/paid-support-requests/

Unfortunately it continues to fail even after running a fresh backup. Also tried this feature on a fresh WP install or reinstalling the plugin on an existing site.

PHP error log does not show anything related to the plugin’s code from clicking to retrieve an existing backup from DO’s server.

I guess this is an issue with the DigitalOcean Spaces’ integration. Please let me know if there’s a workaround for this. Thank you!

Hi there! I’m still getting the same issue with latest free version: 1.24.1

Download db (Mar 01, 2024 1:29):
db:
Remote fetch failed
No local copy present.

Please let me know if there’s anything that I should change or if this is a bug. Thank you!

I’m facing the same issue with free version, 1.23.16.

After ticking “Check this box to have a basic report sent to your site’s admin address” and clicking on “Save changes”, I reload the page and the checkbox is unchecked.

Hi there and sorry for late reply.

Please take a look at this screenshot. https://snipboard.io/LNMVcD.jpg I’m still getting the same issue. Thank you!

Hi Vupdraft, yes those two buttons work with no issues.

I also tried downloading from the remote server and uploading again, this works fine but the ultimate goal is to use those all download buttons by any admin without having to access the remote location manually.

Testing on several websites with basic configuration as pointed above, I always get the same message:

Remote fetch failed
No local copy present.

Is this a bug or do you know why that feature does not work? Do you see anything wrong with the log file sent previously?

Thank you!

Hi Bryle, yes I still get the same issue, trying to generate the backup several times.

I also tested on a fresh WP by installing “UpdraftPlus – Backup/Restore” (free version) version 1.23.16 and setting up the basic options: S3-Compatible (Generic), S3 keys, S3 location and S3 end-point with no other changes and still see the same problem.

Thank you!

Hello! I’d like to have this feature enabled for login and registration forms.

Please let us know when support for CF Turnstile will be added. Thank you!

Hi Bryle, yes it does complete successfully. Please check out the log file at https://codefile.io/f/K3gAbbJLv0

Thank you!