ptenencia

Same here. Hope somebody tell us how to solve i.

Hi again,
Finally, I have decided to deactivate the chat plugin while I try to find the problem myself, I think it has something to do with a redirection from a former url thar was the original site and that’s why you can’t access it. When I fix that issue I will tell you again so that you can access and check the plugin performance.

Thanks,

Hi,
My site is campus.abbla.es

Thanks,

Hi again,
Everything is correct about the settings, api correct and connected status is shown as you can see in this screenshot: https://ibb.co/k6Hvfj0

I’m using Learndash as LMS , I don’t know if this fact could affect the performance or not.
The problem appears everytime the course page is accessed with the chat plugin activated. It keeps on reloading several times everytime until it becomes stable and if I change to another page in the course the process begins again, quite annoying. This issue gets even worse when try to access my course in a mobile browser.
Thanks,

Hi,
Thank you for the update! But I’m sorry to tell you that there’s another bug comming up: If the plugin is activated the wordpress page keeps reloading all the time and I had to deactivate it so that my course work.
I’ll appreciate any possible solution for this.
Thanks,

Hi again,
I’ve just updated to the last version of your plugin but still can’t see any “message” in realtime database to delete.
Regards,

Ok thanks for your quick reply!

Ok. Thank you for the quick reply. Waiting for the update then.

Sorry again but I was checking what you said in your answer but I can’t see any “message”.
See my screeshot:

https://ibb.co/VV2Lbfz

Ok. Thanks again!