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Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter ptren

    (@ptren)

    Additional info: It seems that the home page is the only one not redirecting correctly. All the other pages work ok.

    The other pages are accessed using siteurl/pagename but it tries to access the home page using siteurl.trendata.net/.

    The one site that is working correctly, blogbythemoon.com, I can see the redirect to the siteurl occur when the home page is accessed. The question is, where does this redirect occur in the multisite system?

    Thread Starter ptren

    (@ptren)

    Well, I thought this problem was fixed but after updating WP to 4.5.2 it is back. In the mean time I moved the catalley.org site to a single WP site and it works fine, but now 2 of the 4 sites left in multisite are getting the redirect error as before. All the sites are subdomains of trendata.net.

    I updated WP first then did the available plugin and theme updates. Someone on this forum indicated the plugin and theme updates should be done first. Maybe that messed up my DB.

    There are no redirects in the cpanel ‘www redirects’.

    The broken sites are chinchillarescuega.com and reneetrenholm.com and they were working before the updates. blogbythemoon.com works ok and I can’t see any difference from the other two sites unless the problem may be in the database – I am not very good with phpmyadmin.

    Thread Starter ptren

    (@ptren)

    I found the version, 4.0.39. It is shown in the si-contact-form.php file from the site backup.

    I will try if I can figure it out. My OS is linux mint so I assume I use Xampp. Neither Wamp or Xampp are in the linux repository. By export the settings do you mean do a FSCF backup in the tools menu?

    Thread Starter ptren

    (@ptren)

    It should have been 4.0.xx because I kept it up to date, but I can’t tell for sure now unless there is somewhere in the site backup data that tells.

    Thread Starter ptren

    (@ptren)

    Yes, I installed all the plugins fresh since I didn’t want all of them from the old site. This may be what caused the problem since the fresh plugin didn’t know about the forms from the old site.

    This may be a hint. the new plugin initially showed all the names of the forms from the previous site but when I tried to open a form the name changed to “New Form”.

    Thread Starter ptren

    (@ptren)

    Thanks for your assistance.
    I checked your suggestions: The database options table is pointing to catalley.trendata.net. The SEO plugin is deactivated. I used shift reload to refresh the page (I am using Firefox on Linux Mint 17.3).

    I tried comparing with the one site that is working but can’t find any difference in the settings. I think this problem appeared when WP was updated to 4.4 or 4.4.1 in late Dec.

    Thread Starter ptren

    (@ptren)

    Here are the first two items on the Firebug Net Tab expanded. The rest are the same indicating “301 Moved Permanently”. The fact that there are two entries repeated many times seems to be significant. They are “Get catalley.org” and “Get catalley.trendata.net”. The site that works does not do this. It only has “Get blogbythemoon.com”.

    HeadersHTMLCacheCookies
    view source
    Connection
    keep-alive
    Content-Length
    0
    Content-Type
    text/html; charset=UTF-8
    Date
    Tue, 12 Jan 2016 18:32:12 GMT
    Location
    https://catalley.trendata.net/
    Server
    nginx/1.8.0
    X-Pingback
    https://catalley.org/xmlrpc.php
    view source
    Accept
    text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    Accept-Encoding
    gzip, deflate
    Accept-Language
    en-US,en;q=0.5
    Connection
    keep-alive
    Cookie
    wp-settings-1=libraryContent%3Dbrowse%26editor%3Dhtml%26wplink%3D1%26hidetb%3D1; wp-settings-time-1=1451274374
    ; sc_is_visitor_unique=rx10646082.1452464137.21BA2515BA644FCA9DBA89A2210150E7.46.39.31.26.24.22.19.13
    .4; wphcu_seen=1; wordpress_test_cookie=WP+Cookie+check; wordpress_logged_in_81fbdfc55ba462da448afefe745921da
    =pete%7C1452457116%7COjpNsew3HywhWACiLEeBzqAsZwnM4F3uUGvH9iXqykl%7C5a2025933f925748d88f884e9e91f1439
    e3c4a847d9b81acb239e8928b1bbbcb
    Host
    catalley.org
    User-Agent
    Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:43.0) Gecko/20100101 Firefox/43.0
    GET catalley.trendata.net
    
    301 Moved Permanently
    
    catalley.trendata.net
    
    0 B
    
    192.185.52.102:80
    
    909ms
    HeadersHTMLCacheCookies
    view source
    Cache-Control
    no-cache, must-revalidate, max-age=0
    Connection
    keep-alive
    Content-Length
    0
    Content-Type
    text/html; charset=UTF-8
    Date
    Tue, 12 Jan 2016 18:32:13 GMT
    Expires
    Wed, 11 Jan 1984 05:00:00 GMT
    Location
    https://catalley.org/
    Pragma
    no-cache
    Server
    nginx/1.8.0
    X-Pingback
    https://catalley.org/xmlrpc.php
    view source
    Accept
    text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    Accept-Encoding
    gzip, deflate
    Accept-Language
    en-US,en;q=0.5
    Cache-Control
    max-age=0
    Connection
    keep-alive
    Cookie
    wp-settings-time-1=1439755566; wp-settings-1=libraryContent%3Dbrowse; wphcu_seen=1; wordpress_test_cookie
    =WP+Cookie+check; wordpress_logged_in_81fbdfc55ba462da448afefe745921da=pete%7C1452629170%7CB9qOdAWodA9Fvnsk9lY48gwaBdJOZlWwmj50FxZU2rl
    %7Cd864891f14a8e15b9e306f68153aa988bf0753ab19bdb366d3d7c2e1931e82ab
    Host
    catalley.trendata.net
    User-Agent
    Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:43.0) Gecko/20100101 Firefox/43.0

    A screen shot would be easier to read but I don’t know how to post it. I have one in a .png format.

    Tried replacing the .htaccess with the default one. No change.

    The WPMS has always been trendata.net Keep in mind that all these sites were working a month ago and one of them (blogbythemoon.com) and the main (trendata.net) still work.

    Thread Starter ptren

    (@ptren)

    Here is the Firebug for the site that does work:

    view source
    Connection
    keep-alive
    Content-Encoding
    gzip
    Content-Type
    text/html; charset=UTF-8
    Date
    Mon, 11 Jan 2016 19:59:32 GMT
    Link
    <https://blogbythemoon.trendata.net/wp-json/>; rel="https://api.w.org/"
    Server
    nginx/1.8.0
    Transfer-Encoding
    chunked
    view source
    Accept
    text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    Accept-Encoding
    gzip, deflate
    Accept-Language
    en-US,en;q=0.5
    Cache-Control
    max-age=0
    Connection
    keep-alive
    Cookie
    wp-settings-1=m6%3Do%26m5%3Dc%26m8%3Dc%26imgsize%3Dthumbnail%26m1%3Dc%26m9%3Dc%26m3%3Dc%26m0%3Do%26m4
    %3Do%26editor%3Dhtml; wp-settings-time-1=1439688511
    Host
    blogbythemoon.com
    User-Agent
    Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:43.0) Gecko/20100101 Firefox/43.0
    GET widget.css?ver=4.4.1
    
    304 Not Modified
    
    blogbythemoon.com
    
    404 B
    
    192.185.52.102:80
    
    64ms
    GET style.min.css?ver=2.1.12
    
    304 Not Modified
    
    blogbythemoon.com
    
    10.1 KB
    
    192.185.52.102:80
    
    61ms
    GET style-mobile.min.css?ver=2.1.12
    
    304 Not Modified
    
    blogbythemoon.com
    
    6.1 KB
    
    192.185.52.102:80
    Thread Starter ptren

    (@ptren)

    Thanks for your response.
    trendata.net is the multisite domain name. I also noticed the entry for chinchillarescuega and I don’t know where that came from but that site was working before this happened.

    I installed Firebug and this is what it shows me:

    view source
    Connection
    keep-alive
    Content-Length
    0
    Content-Type
    text/html; charset=UTF-8
    Date
    Mon, 11 Jan 2016 19:13:00 GMT
    Location
    https://catalley.trendata.net/
    Server
    nginx/1.8.0
    X-Pingback
    https://catalley.org/xmlrpc.php
    view source
    Accept
    text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    Accept-Encoding
    gzip, deflate
    Accept-Language
    en-US,en;q=0.5
    Connection
    keep-alive
    Cookie
    wp-settings-1=libraryContent%3Dbrowse%26editor%3Dhtml%26wplink%3D1%26hidetb%3D1; wp-settings-time-1=1451274374
    ; sc_is_visitor_unique=rx10646082.1452464137.21BA2515BA644FCA9DBA89A2210150E7.46.39.31.26.24.22.19.13
    .4; wordpress_test_cookie=WP+Cookie+check; wordpress_logged_in_81fbdfc55ba462da448afefe745921da=pete
    %7C1452457116%7COjpNsew3HywhWACiLEeBzqAsZwnM4F3uUGvH9iXqykl%7C5a2025933f925748d88f884e9e91f1439e3c4a847d9b81acb239e8928b1bbbcb
    ; wphcu_seen=1
    Host
    catalley.org
    User-Agent
    Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:43.0) Gecko/20100101 Firefox/43.0
    GET catalley.trendata.net

    301 Moved Permanently

    catalley.trendata.net

    0 B

    192.185.52.102:80

    896ms
    HeadersHTMLCacheCookies
    view source
    Cache-Control
    no-cache, must-revalidate, max-age=0
    Connection
    keep-alive
    Content-Length
    0
    Content-Type
    text/html; charset=UTF-8
    Date
    Mon, 11 Jan 2016 19:13:01 GMT
    Expires
    Wed, 11 Jan 1984 05:00:00 GMT
    Location
    https://catalley.org/
    Pragma
    no-cache
    Server
    nginx/1.8.0
    X-Pingback
    https://catalley.org/xmlrpc.php
    view source
    Accept
    text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    Accept-Encoding
    gzip, deflate
    Accept-Language
    en-US,en;q=0.5
    Connection
    keep-alive
    Cookie
    wp-settings-time-1=1439755566; wp-settings-1=libraryContent%3Dbrowse; wordpress_test_cookie=WP+Cookie
    +check; wordpress_logged_in_81fbdfc55ba462da448afefe745921da=pete%7C1452629170%7CB9qOdAWodA9Fvnsk9lY48gwaBdJOZlWwmj50FxZU2rl
    %7Cd864891f14a8e15b9e306f68153aa988bf0753ab19bdb366d3d7c2e1931e82ab; wphcu_seen=1
    Host
    catalley.trendata.net
    User-Agent
    Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:43.0) Gecko/20100101 Firefox/43.0
    GET catalley.org

    301 Moved Permanently

    catalley.org

    0 B

    192.185.52.102:80

    813ms
    GET catalley.trendata.net

    301 Moved Permanently

    catalley.trendata.net

    0 B

    192.185.52.102:80

    BTW: How do I post a screen shot or put code in a gray scrollable box in this forum?

    Thread Starter ptren

    (@ptren)

    I found the problem. The site ID was incorrect under Network Admin, settings, domains. This site gave me the clue: https://wpengine.com/support/multisite-how-to-add-new-sites/

    Thread Starter ptren

    (@ptren)

    Andrea: If OP means old person you got it right.

    If I understand it correctly the subdomain goes to the root because of the wildcard DNS but the index.php sends it to the correct virtual domain in the database. I know that is over simplified but I am new at this. My original problem was because I had the old index.html in the public_html folder and it was executing instead of index.php; according to Sam, and that seems to be correct since I renamed the index.html and the subdomains function correctly. Is my thinking in left field or nearly correct?

    Thread Starter ptren

    (@ptren)

    Thanks, Sam. That works but how do I keep the old site working until the WordPress is done? I guess I should have put the old site in a different directory. Or is there a better way?

    Thread Starter ptren

    (@ptren)

    Thanks, I think I am ready to install now.

Viewing 13 replies - 1 through 13 (of 13 total)