puneetsahalot

Hi @goldenpony89

Thanks for appreciating our work and efforts.

It means a lot to us and keeps us motivated to make PowerPack better, every day!

Hi Stephen,

I am sorry to hear that you are experiencing problems with the plugin.
You have been a user for over a year with us and we value your feedback.

We would love to help you in the best ways but without checking the site, we can’t fix an error that we are unable to replicate on our test server.

As I mentioned in the email, we can only try to make some guess or think of probable causes that aren’t foolproof methods of troubleshooting an error.

I hope you understand our limitations and we look forward to see you back with us.

Thanks!

@bacbok Thanks for the confirmation, that’s a little strange.
But, glad to hear that you got it working now.

Hi @totweb

I am sorry for the inconvenience caused.
We have released an update for this, please update to the latest version 1.2.9.1 and everything will be back to normal.

Thanks!

Hi everyone,

I am extremely sorry for the inconvenience caused. I know it can be frustrating when an update breaks the functionality.

We have released an update for this, please update to the latest version 1.2.9.1 and everything will be back to normal.

I would like to share some details about what went wrong. We updated PowerPack with some major performance improvements. With every update, we need to push our changes to WP.org SVN repo. All the code was well tested and completely functional. But, for some reason one of the directories didn’t get uploaded to SVN. Hence, it led to a broken website on your end.

We test the functionality before releasing it to the users. But, this time a technical glitch in our local system led to the trouble. We will be taking preventive measures to avoid such problems in the future.

Once again, I am sorry for the inconvenience caused. Please update the plugin on your site.

Thanks!
Puneet S.

Hi Abolaji,

Thanks for your cooperation and feedback. I truly appreciate it.
We will be improving our process to avoid such issues. It’s been a learning lesson for us.

Thanks for updating the rating, it means a lot to us! ??

Hi @bacbok

Thanks for your review, can you confirm if it’s 1.2.9.1?
I have just tested it locally and it works.

There was a problem with 1.2.9 that led to critical error but we have fixed it 1.2.9.1. So, everything should work fine.

Please let me know if you are still experiencing any problems.

Thanks!

Hi @skellytiga

I am extremely sorry for the inconvenience caused.I know it can be frustrating when an update breaks the functionality.

So, I would like to share some details about what went wrong. We updated PowerPack with some major performance improvements. With every update, we need to push our changes to WP.org SVN repo. All the code was well tested and completely functional. But, for some reason one of the directories didn’t get updated on SVN. Hence, it led to a broken website on your end.

We have released an update for this, please update to the latest version 1.2.9.1 and everything will be back to normal.

We test the functionality before releasing it to the users. But, this time a technical glitch between SVN and our local system led to the trouble. We will be taking preventive measures to avoid such problems in the future.

If you experience any problems or have any questions, please feel free to post it in the support forums.

Once again, I am sorry for the inconvenience caused. Please update the plugin on your site.

Your reviews keep us motivated and help us improve PowerPack with new features, functionalities while keeping all this available for free. It will be really nice if you can help us by updating your review, giving us a chance to improve.

Thanks!
Puneet S.

Hi @ronanqg
I am extremely sorry for the inconvenience caused.I know it can be frustrating when an update breaks the functionality.

So, I would like to share some details about what went wrong. We updated PowerPack with some major performance improvements. With every update, we need to push our changes to WP.org SVN repo. All the code was well tested and completely functional. But, for some reason one of the directories didn’t get updated on SVN. Hence, it led to a broken website on your end.

We have released an update for this, please update to the latest version 1.2.9.1 and everything will be back to normal.

We test the functionality before releasing it to the users. But, this time a technical glitch between SVN and our local system led to the trouble. We will be taking preventive measures to avoid such problems in the future.

If you experience any problems or have any questions, please feel free to post it in the support forums.

Once again, I am sorry for the inconvenience caused. Please update the plugin on your site.

Your reviews keep us motivated and help us improve PowerPack with new features, functionalities while keeping all this available for free. It will be really nice if you can help us by updating your review, giving us a chance to improve.

Thanks!
Puneet S.

Hi @weichichen
I am extremely sorry for the inconvenience caused.I know it can be frustrating when an update breaks the functionality.

So, I would like to share some details about what went wrong. We updated PowerPack with some major performance improvements. With every update, we need to push our changes to WP.org SVN repo. All the code was well tested and completely functional. But, for some reason one of the directories didn’t get updated on SVN. Hence, it led to a broken website on your end.

We have released an update for this, please update to the latest version 1.2.9.1 and everything will be back to normal.

We test the functionality before releasing it to the users. But, this time a technical glitch between SVN and our local system led to the trouble. We will be taking preventive measures to avoid such problems in the future.

If you experience any problems or have any questions, please feel free to post it in the support forums.

Once again, I am sorry for the inconvenience caused. Please update the plugin on your site.

Your reviews keep us motivated and help us improve PowerPack with new features, functionalities while keeping all this available for free. It will be really nice if you can help us by updating your review, giving us a chance to improve.

Thanks!
Puneet S.

• This reply was modified 4 years, 7 months ago by puneetsahalot.

Hi @lyridio
I am extremely sorry for the inconvenience caused. I know it can be frustrating when an update breaks the functionality.

So, I would like to share some details about what went wrong. We updated PowerPack with some major performance improvements. With every update, we need to push our changes to WP.org SVN repo. All the code was well tested and completely functional. But, for some reason one of the directories didn’t get updated on SVN. Hence, it led to a broken website on your end.

We have released an update for this, please update to the latest version 1.2.9.1 and everything will be back to normal.

We test the functionality before releasing it to the users. But, this time a technical glitch between SVN and our local system led to the trouble. We will be taking preventive measures to avoid such problems in the future.

If you experience any problems or have any questions, please feel free to post it in the support forums.

Once again, I am sorry for the inconvenience caused. Please update the plugin on your site.

Thanks!
Puneet S.

Hi @mstudioil

Thanks for reaching out.
I am sorry, PowerPack doesn’t offer the functionality/widget that you are looking for as per the reference website.

Let me know if there’s anything else I can help you with.

Thanks!

Hi @seabusch

In our tests, we were able to get this working.
I am closing this support request since the question was answered via email.

Thanks!

Hi @ tbereika

You can try to increase PHP memory limit.
The overall memory usage depends on how many plugins you have active on the site and the resources consumed by them.
Sometimes, there isn’t enough room left for a new plugin to be added or might be the server has low memory resources.

Elementor recommends 256M https://docs.elementor.com/article/38-requirements

Here’s how you can increase the memory limit: https://www.ads-software.com/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php

Thanks!

Thanks for the Fix!! ??