purplelemur

Hello, @sayna!

I wasn’t able to reproduce the issue having both Side Cart for WooCommerce and Pinterest for WooCommerce installed. Nothing is blocked, everything works fine. Do you have any other plugins installed?

Also I wasn’t able to reach a website mentioned in your profile to check it, do you have a working link?

Hi, @vanessa4325 !

Studying your feed generation logs can say once the feed generation finishes it starts regenerating again immediately after. Looks like an infinite feed generation loop which should not happen. That can be a unique combination of plugins you have messing with each other or something else. I’ll try to find out.

Regarding catalog pins have only one product image – we did not change anything to make that happen. Either a part of feed generation problem or Pinterest could change it on their side. Can’t say atm.

@vanessa4325 ,

the one you sent looks more like a pinterest-for-woocommerce-2023-03-09-0be88d3ba8c4ab2edeb46e74be4adf8f.log

I am curious to see this one pinterest-for-woocommerce-product-sync-2023-03-09-4049fbbd1a0f9b3abdc487f96983e32d.log (March 9, 2023 at 5:32 pm GMT+0000) instead? Just pick the proper name from the dropdown on the right and press View button.

Thank you, @vanessa4325 !

I can see that the recent processed pinterest/jobs/generate_feed/chain_batch action has a 662 number compared to the 171 it had this morning. This means feed generation is running and proceeding. It is just not super fast. Also, since this action starts every day and proceeds step by step through the whole day, you will always see it in progress and this may make you feel like it is a staled job.

Also, @vanessa4325 , answering your original question: How could I use this new feature of retrying feed generation?

It has no setting to turn it on/off. Retry is done automatically if one of the feed generation step actions will fail for a reason of an error or timeout. The failed action will get automatically rescheduled (retried).

Hey, @vanessa4325 !

Could you show me some pinterest-for-woocommerce-product-sync Logs? You can find them under Logs tab https://yourimageshare.com/ib/EtPf2BjORu I am looking for an error or something which could cause the action to stale.

Also the action name can stay the same but arguments change, could you confirm that the action which is in progress has all the same arguments still? Here, at this image, you can see 0 => 171 which is a batch number. You have plenty of products to process and we can not handle them all at once so we break feed generation into steps and 171 was the number of that particular step https://yourimageshare.com/ib/w3flE9svJn

Dimitry.

Hi, @darick0029!

Would be nice if you could share some more details with us. Maybe the stack trace, the error log records, or any other details, e.g. which actions lead to the error?

Thanks!

Hi, @mschweini.

Version 3.0.3 now supports PHP 7.2 and above.

@yourbudweiser

Nice! Thank you for the bug report, it definitely helped us identify the issue and fix it asap.

And sorry for the inconvenience caused.

Hi, @yourbudweiser !

Was it FTP how you uploaded the new version and could it be a glitch in the upload?

I am testing version 3.0.2 and can not get to the error. Could you advice the steps so I could reproduce and fix the issue?

The code at line 2787 seems just fine

	
public function fb_duplicate_product_reset_meta( array $to_delete ): array {
	$to_delete[] = self::FB_PRODUCT_ITEM_ID;
	$to_delete[] = self::FB_PRODUCT_GROUP_ID;
	return $to_delete;
}