Pamela Wood Browne

I had two websites go down when Replyable updated tonight. Both sites came back up when I deactivated the plugin.

Hi Andrew,

Interesting. I used your plugin on a 2nd website and I had the same issue.

For example, I had a page that initially had a temporary title (for the purpose of collaborating). I used Tailor to do the page layout. When it was finished I gave the page its permanent name. Later I made an edit using Tailor and when I clicked Save, the temporary page title returned.

I didn’t turn off all the plugins to see if the issue disappeared. Next time I’m creating a website using your plugin I’ll check for plugin conflicts.

Thanks for the response!

Well, I decided to use the plugin despite the problem that was affecting my ability to create & edit pages/posts or use the customizer. (I just deactivated the plugin while I finished setting up LearnDash.)

However, yesterday I discovered that the issue was no longer occurring and it continues to be fine today. So I’m not sure what changed but I’m happy it works fine now!

Actually, now I see that all options are missing from other areas like creating a new Topic, not even the Publish button is available. I have to deactivate the plugin to create a new topic ??

This fixed the issue I was having on mobile phones:

@media only screen and (max-width: 800px) {
#av-overlay {
   width: 75%;
   margin: 20px auto 0px auto
   }
}

The log files don’t load and no download link appears, but I was able to download and open the log file via FTP: https://pastebin.com/eM2SK0Zf
Thanks!

Resolution turned out to be restoring site from backup to new hosting service. Problem was due to a never ending server outage.

Had been trying to reach tech support at same time as troubleshooting. Looks like it is a hosting issue, although I won’t consider it resolved until the site is actually back up. Thanks to anyone looking for a solution on this!

I’m having the same problem. I installed the plugin and set up the alternate address. However, wp-login.php can still be reached. I tried changing the name of the new login page and it worked temporarily. Now I’m back to wp-login.php being available.

That’s great about both! Thanks!!